Submit ›
or
1.5 Based on 980 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Installation technician 16
    • Coverage area 10
    • Price 8
  • Customers don't like
    • Poor customer service 136
    • Deceptive policies 69
    • Charges 59

WHO WANTS TO JOIN ME AND BRING A CLASS ACTION LAWSUIT AGAINST ATT FOR CAUSING ME A NERVOUS BREAK DOWN AND STEALING BY ILLEGALLY OVER BILLING THEIR CUSTOMERS. IF MC DONALDS CAN BE SUID FOR 1 MILLION FOR A HOT CUP OF COFFEE HOW MUCH CAN I GET FOR 5 YEARS OF UNDUE STRESS RESULTING IN A NERVOUS BREAK DOWN For 5 years I have had to call ATT every 2 to 3 months and stay on hold for one two hours after being hung up on and disconnected. I have ATT... Read more

Was this review helpful? 1 0

I currently have Uverse 450 pacakge with home phone and high speed internet. My initial bill was 191.00 in April of 2015, in June it went up to 206.00, in May 2016 it went up to 211.00. Then in June of 2016 it went up to 302.00. I contacted AT&T to attempt to get a better price on the current service I have only to be offered Direct TV for a better price, or to move my cell phone service to AT&T. Since the online chat rep couldn't help me, I... Read more

Was this review helpful? 0 0

In the Summer of 2015 USBI (Long Distance Carrier) called my parents home and without their authorization force placed their Long Distance Service on their AT&T account. Since AT&T allows them access to their customer's private information, which makes it very easy for them to illegally force place their Long Distance Service on their accounts. I see this as a complete violation. The consumer ALWAYS have the right to make any choices when it... Read more

Was this review helpful? 0 0

Beware! This is consumer fraud at its finest. Internet speed is very slow using 3G technology with limited 4G about 1 MB/sec if you're lucky. If you go on Facebook or watch a few YouTube videos, which will need time to buffer, you will be charged massive data overage fees. One Netflix movie will cost you $1,000+ in overage fees. Compare that to every other company having unlimited data for the most part. Now for the good stuff! This... Read more

Was this review helpful? 0 0
  • From mobile
  • Jul 23
  • #887424

Just saw a commercial for AT&T where a bully take someone's phone so you can take his girlfriend to the movies. Does AT&T support bullying this commercial that makes it looks like it does

Add comment

I have been with At&T for internet and TV for so many years I can't count. Recently, after 20 years with Verizon I moved to AT&T for the buy one get one free Samsung Galaxy S7 Edge and Combined Billing. The AT&T employee told me that doing the combine billing would cause problems but I did not listen, I wanted to save the additional $10 per month. Everyone knows how you have to pay the first enormous bill, which I paid before it was due. Since... Read more

Was this review helpful? 0 0

Trying to pay my AT&T bill over the phone or through the internet is one of the worst services I have ever encountered. There are no keys allowed to be pressed on the cell phone when you try to pay over the phone. You have to speak and the automated service frequently misunderstands your words as if by intent.The internet passwords upon passwords that are required is ridiculous. Verizon pay by phone service or any store are not as f******up like... Read more

Was this review helpful? 0 0

Liars -- I filed a complaint to the FCC after over 2 years of complaints to AT & T. My data speed is 1.5. I can only put one device on wifi at a time. We have constantly asked to be upgraded to a higher speed. I have been a customer of AT & T since 1970. At my current address I have been here 20 years. I have been told that i can not have a higher speed due to copper wiring. according to congressional hearings AT & T was find for lying. ... Read more

Was this review helpful? 1 0

Over change bill /breaking commitment /contract Account under Nafisa Lokhandwala# 106392127 Contract was signed on May 23 under confirmation # 2672888764 Big company like AT&T refuse to keep the contract. and charging more amount on Our Bill Manger Simon thread to disconnect phone service. Please some can help us. Murtaza Lokhandwala Cell 832-352-0055 Over change bill /breaking commitment /contract Account under Nafisa Lokhandwala# 106392127 ... Read more

Was this review helpful? 0 0
  • From mobile
  • Jul 21
  • #886207

While installing the neighbors cable service, they cut through our line, now we have to "wait" to have it repaired. My wife works from home, yet another totally unacceptable customer service moment bought to you by AT&T

Add comment
Did not find what you were looking for?
 
×
You are reading about Att.
Filing a new complaint about
×