1.8
  • Coverage area3 votes
  • Price2 votes
  • Installation Technician2 votes
  • Poor customer service31 votes
  • Deceptive policies13 votes
  • Charges13 votes
Is this your company?
Please check our
business solutions

  • 1 day ago
  • Internet
  • Wireless Service
  • 5
  • REVIEW RATING 4/5

We had called and spoke with customer service about our issue with our poor wireless service at home. We have been customer with Att for over 13 years. We requested help from a tech at att, they stated that we needed a tower cell to get better reception in our area, but we had to pay for that service.we were unable to get that service because of our limited income.our service contract is due this... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Cellular Phone
  • Paramus, New Jersey
  • Salesperson
  • 19
  • REVIEW RATING 4/5

AT&T salesperson in Paramus, New Jersey Mall offered to change my wife's plan, giving her more data for just $3 a month more. Instead, we got a bill for $30 more. That's a raise of $360 a year more. We called the salesperson and asked her why this happened. She lied and she avoided us for days, then lied again and again about getting back to us. Her helper finally called and said next month... Read more

Was this review helpful? 1 0

  • 2 days ago
  • Cellular Phone
  • Kent, Washington
  • Cell Service
  • 10
  • REVIEW RATING 4/5

April of 2014 AT&T was replacing a defective phone by gifting me a new phone of another kind. At the time they were out of the one I wanted, so I paid the difference for the upgrade to 32GB. I was told that the phone was mine, but as I'm now cancelling my service contract I've found out that they connected the device to my contract and didn't make me aware of this- I was told the phone was... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Advertisements and Cons
  • Concord, California
  • Att Uverse
  • 5
  • REVIEW RATING 4/5

It seems that this same issue is continuing. I ordered a U-verse bundle in April of 2014 and after a month with no contact from AT&T I called asking how to get the promised reward card or Galaxy Tab 3. I was told that the offer letters had been delayed for some reason but that I should be receiving it in the next few weeks and "thank you for your patience". I was patient and waited. No... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Media
  • Beaverton, Oregon
  • 11
  • REVIEW RATING 4/5

I am not a happy customer at all with AT&T. I signed up with them due to I don't get a good signal at my work with T-Mobile. Otherwise I would have stayed with T-Mobile. I signed up and 13 days later, my friend was looking for someone to share with in her 10gb plan account because she just took her bf off of her plan. Before me and my friend went to the store, I called customer service on my... Read more

Was this review helpful? 0 0

  • Dec 19
  • Cellular Phone
  • Trenton, New Jersey
  • Un Honest Att Cell Phone Crooks
  • 27
  • REVIEW RATING 5/5

Well today has been the worst and most stressful day ever with At&t people. Watch yourself people got ourselves a dishonest retailer. I purchased a galaxy note 3 2/5/14 from an At&t store near by me I played with it for a week than went back and got the Lg G flex and gave the note to my kids mother who is on my plan. She had issues with the phone they replaced it under warranty 2 times.... Read more

Was this review helpful? 0 0

  • Dec 19
  • Other
  • 11
  • REVIEW RATING 3/5

I ordered my new iphone 6 plus at the end of October; it was supposed to arrive within a month; waited 2 months - no phone; arrival date postponed 3 times; i called the company several times asking why the order is being postponed and when will I get my new phone; nobody could tell me anything; everyone i talked to was saying my phone will arrive before the 19th of december; instead of getting my... Read more

Was this review helpful? 0 0
  • From mobile
  • Att
  • Dec 17
  • by anonymous
  • #571430

I have AT&T Internet services. I've had DSL and I have uverse now. Every month the bill is wrong. I am grateful every month I did not sign up for the automatic bill pay option, because they've tried to charge me double the amount I'm supposed to be paying. It's a huge waste of time and a huge pain. I though AT&T was supposed to be a good company, I was clearly wrong. Add comment

  • Dec 17
  • Cellular Phone
  • South Jordan, Utah
  • Cell Phone
  • 11
  • REVIEW RATING 4/5

Called At&t's customer service line today, they said they didn't require a signature when they deliver you a new phone...so the *** FedEx driver can just leave it on your doorstep! Really?!?! A $600 phone can just be left on a DOOR STEP?!?! I live in an apartment community with 500 apartments! Of course its gonna get stolen! And of course when it's on your dime they can ship it to you the... Read more

Was this review helpful? 0 0

  • Dec 17
  • Internet
  • Waller, Texas
  • Bundle Package
  • 10
  • REVIEW RATING 4/5

When I take the bundle (TV and internet) they said, after 2 months you can disconnect the TV service any time without penalty this one year contract for internet only. But after taken the service,when I requested for remove the TV service, they said, they can’t do without penalty. They charged $150. Even though I showed the chat info which I had with earlier service person during registration.... Read more

Was this review helpful? 0 0

More results for "att"

Product Results

Tag Results

Company Results

 
×
You are reading about Att.
Filing a new complaint about
×