ATT Complaints and Reviews

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  • 2,517+45 mobile complaints
  • $860K claimed losses
  • $337 average
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  • 10 hours ago
  • Media
  • Roseburg, Oregon
  • 11

Yesterday I posted ATT sucked.. here's my story... Go in last Thursday talk with Kristy jonhson. Tell her what phone I wanted( Asus padfones x ) and that myself and wife would be back that afternoon. Well when wife and I went back we waited to talk with Kristy. Wife got new m8 phone.. when it came time for me out of stock ,but told should be in in a couple days. I said that was fine and to order... Read more

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  • 13 hours ago
  • Advertisements and Cons
  • Frisco, Texas
  • Phone Service
  • 4

I held my last phone of 4 years for an additional 3 weeks for ATT to "report" my #. Nearly $180 later ATT did nothing to carry my number over. I have been using a ATT temporary # while waiting for my original #. I won't continue to pay this kind of money to hold a number while the paperwork sits on an ATT desk! Now 5 weeks later I have gotten nothing more than a run around. THIS INSURES THE... Read more

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  • From mobile
  • ATT
  • 16 hours ago
  • by anonymous
  • #536100

I've been paying for services not rendered. Then the customer service rep was rude as ***. I will never recommend AT&T to anybody. Add comment

     

  • 1 day ago
  • Internet
  • Internet Connection
  • 1
  • 1
  • 5

Got arm twisted into Uverse, when, after 4 days ATT couldn't fix the DSL junction box down the street. So no internet for 4 days. At best dropped phone calls, at worst no dial tone and spotty internet. Their solution...reboot the modem. Finally sending out a tech after 2 hours on chat. I HATE ATT. If you like a land line don't take the unversed voice. Sure 3 hours of back up power, will be... Read more

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  • 1 day ago
  • Cellular Phone
  • Woodland Hills, California
  • Unlimited Monthly Plan
  • 23

I am customer of AT&T for more than 5 years.Right now I am using AT&T "go phone 45$ walmart unlimited monthly plan". Recently my account (XXX-XXX-XXXX) got disconnected citing "Violation of AT&T Terms of Service Agreement" saying i am using 3rd party calling. Customer service saying my account has cancelled and they wont restore it. I am a Software Engineer (Manager) who works in a... Read more

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  • 1 day ago
  • Media
  • Gold Hill, Oregon
  • Cancelled Service Charges
  • 9

Well let me start by saying I had a go phone plan originally with ATT and switched to the Shared Value plan as I was going to go overseas and was thinking of using my phone. Well I ended up finding out that my phone wouldnt work overseas after being told it would when I was switching. So I decided since I wasn't using my phone that much to get a tracfone with a set amount of minutes. I cancelled... Read more

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  • 2 days ago
  • Media
  • Bellevue, Washington
  • Destroyed Phones
  • 19

ATT is nothing but a ripoff company and seems like nobody is doing anything about it obviously somebody up there as a lobbyist getting paid a lot of money to allow them to just rip us off. I went to AT&T and bought two phones and it supposed to be hundred for two phones. Paid $270 in the end for the phones and MISTEKENLY the rep. Destroyed my sim card before copying to the new one and... Read more

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  • 2 days ago
  • Cellular Phone
  • Premier Customer Service
  • 1
  • 1
  • 30

I called the "Premier" service site that I was directed to after three other customer service reps could not help me as I am a "Premier" customer. What I found out is that "Premier" means I get a discount on my service as a"perk" of where i work. I placed an order at 3:04 for an iPhone 6+ gold 64 GB. Several co-workers placed their orders at 3:30-4:30 on the non premier site and will be getting... Read more

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  • 2 days ago
  • Cellular Phone
  • Corpus Christi, Texas
  • Free Ipad Scam
  • 26

I went to AT&T on August 29, 2014 to get a new charger cord for my son's phone. The rep. pulled up my bill and said "You are paying over $300/month! You need to change to the "Share" plan and it will cut your bill in half. Additionally, we have a Labor Day Special running right now where you get a free iPad Air for changing plans." I was skeptical and asked repeatedly if it was really... Read more

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  • 2 days ago
  • Media
  • Att Services
  • 14

I hate Att nothing but liers!! When I first got my 2 phones it was only suppose to be $75 dollars and I have paid over $110 dollars every time! And every time I call them about my bill and they explain the bill it keeps getting higher and higher! My last phone call said it's 103 a month now when my phone call before that it was 95 a month and the phone call before that was on 93 a month! What a... Read more

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