Att Complaints and Reviews

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Att
Main address:
1-800-205-6268, , https://emailus.sbc.com/ermsfp/emailus?
  • 2,597+57 mobile complaints
  • $920K claimed losses
  • $348 average
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  • 1 day ago
  • Cellular Phone
  • Tampa, Florida
  • Data Usage Charges
  • 18

I was lied to by rep who convinced me to open an acct. Had many data usage charges that were incurred b/c of the new Galaxy S5 I received and had to call 5 times (6 hrs) before they finally split the cost with me. Had to call in 7 times for a CR that I only partially rec'd, reps lied to me and I had to retell my story every single call (8 hrs). Had to file a claim but every rep I spoke w/told... Read more

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  • 1 day ago
  • Home Phone
  • Uverse
  • 8

Computer modem went out. Called AT&T to run check to see if I was correct. Yep. Asked the price of a new modem...$200, ok, why was the last one $100....Oh, we here at AT&T are basically forcing people to convert to U-verse as fiber optic cable is cheaper for us to operate and it does not weather as fast as copper lines. It is cheaper on us and will be cheaper for you too....Ok, how much?... Read more

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  • 1 day ago
  • Cellular Phone
  • Iphone 6
  • 8

*** YOU AT&T GIVE ME MY PHONE!!!!!!! Ordered the phone Sep 26th they say it will not be here until Nov 14th. How can one company dropped the ball so far? I mean c'mon its the iPhone6! How could they have not know people would order 4 Million phones the first week...IT IS THE IPHONE6!!!!!!!!!! DUH!!!!! All my friends ordered the same phone days after I did through Sprint & Apple they all... Read more

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  • 2 days ago
  • Home Phone
  • Telephone Lines
  • 6

After five days of calling AT&T (up to two hours each day) attempting to restore my telephone lines I continue to be unsuccessful in getting my lines restored. I have spoken to at least 20 representatives who constantly refer me to another division of AT&T and/or transfer me. I have a confirmation number from the initiation of placing my lines on vacation mode but only one... Read more

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  • 2 days ago
  • Cellular Phone
  • Texas, United States
  • Cell Phone
  • 17

Sold me a phone under the premise that I would be able to keep my old number. Shipped it to me and in the process created an account with another phone number for that phone. When I received the phone I took it to the corporate store where they informed me that I was misinformed and my best route would be to box that phone up, return it by UPS, and get a brand new phone on the Next plan. I did... Read more

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  • 2 days ago
  • Internet
  • Wisconsin, United States
  • Internet Bill
  • 16

I signed up for 49.95 a month and been charged 81.00 a month since. Holy ***.. what thieves they are. Do NOT ever get U VERSE.. They wiil run you ragged with excuses.. No U VERSE beware!!! they repeatedly give me the runaround. When my internet went down they insisted I could not have the regular ATT internet, but they have continually cahe=rged me for the service. We have att internet at... Read more

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  • From mobile
  • Att
  • 2 days ago
  • by anonymous
  • #551693

Being overcharged on data while on my home wifi . Att refuses to answer why the over charges and phone being knocked off of home wifi. I am tired of paying att hidden charges so I'm switching to another carrier Add comment

AT&T, is a ripoof company, they are organized to shamefully take advantage of customers. An organized sceam their customer service don't even hide it. Tbey lie to your face, hang up on you, refused to give you their ID or past to a supervisor. They have the law for them, because they will turn around and mark your credit. Where's customers is right against ATT? Add comment

     

  • 2 days ago
  • Internet
  • Internet Connection
  • 6

service drops out completely stays out for hrs manage to reboot several times at each box then the other one goes out internet dead slow called customer service several time constantly told matter would be resolved by end of day , that was Friday of last week now they tell me maybe/ this week I cannot beleive the state is allowing this to continue and letting ATT get away with screwing everyone... Read more

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  • Oct 28
  • Internet
  • Lockeford, California
  • Dsl
  • 16

again called to find out about a bundle ,then this month I received my att DSl bill it was 47.56 some one in the office changed my package without my consent , when I came back to att I was to have the phone and internet bundle for 50.00 a month since this time its changed and changed this is it I cant and wont pay the 47.56 not now not ever I was being charged 23.00 for DSL and now this... Read more

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