Att Complaints and Reviews

1.7
  • Coverage area8 votes
  • Phone5 votes
  • Price5 votes
  • Poor customer service65 votes
  • Deceptive policies40 votes
  • Charges35 votes
Is this your company?
Please check our
business solutions
Submit review about this company 
  • From mobile
  • Att
  • 3 hours ago
  • by anonymous
  • #602372

Its so ridiculous that prices have to increase every few months. Your supposed to be locked into a price for 12 months and then all of a sudden up goes your bill. Why can't any cable company stay at one price and leave it. Add comment

  • 3 hours ago
  • Other
  • 1
  • 1
  • 3

Been on hold for 39 minutes (AT&T U-verse). Automated directory is simply informational and no help if you actually need a legitimate question answered. If you want to cancel service, expect a wait. Change service, expect a wait, etc....If you have a technical issue, be prepared for "let me take a look" and a whole lot more of "nothing that helps" before they tell you someone will come out... Read more

Was this review helpful? 0 0

  • 4 hours ago
  • Media
  • Coila, Mississippi
  • Home Phone And Dsl
  • 3

I have two accounts, have had for years. I couldn't understand why the amount was so different for each bill. I question the billing, AT&T was charging $21.00 on one bill for long distance service and 10.69 on the other. When ask why, i was told because we didn't have our services local and log distance tie together. I told them we did and had it for about 3 years. I was told they would... Read more

Was this review helpful? 0 0

  • 21 hours ago
  • Cellular Phone
  • Colleyville, Texas
  • Protection Plan
  • 3
  • REVIEW RATING 4/5

Wife phone screen went out. Had to customer service reps tell me I had protection plan on a phone, then two more said I didnt , was not looking to get a free phone but has at least looking for a discount some customer service. Was left on hold for 45 min waiting to talk to a supervisor. 3 days of calling back and forth . Desided to wait and just change providers, store and phone customer service... Read more

Was this review helpful? 0 0

  • 1 day ago
  • Cellular Phone
  • Beaumont, Texas
  • Imei Number
  • 8
  • REVIEW RATING 4/5

I bought a phone and had it for two months active and then it was blacklisted. Att turned it off after they verified the imei number was clear the before I bought it.i was told the imei was good when I bought it but now it's bad so I can use it.now they are saying it was bad two months before I had them activate it.. really? Sounds fishy on atts part two. . So what is it att? I feel that yall... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Cellular Phone
  • Cincinnati, Ohio
  • Wireless Service
  • 7
  • REVIEW RATING 4/5

If you live near Woodland Mound Park, Eight Mile Road, Woodruff Road, and Hopper Road in Cincinnati, Ohio, you will have little to no service on AT&T's LTE network. This whole area is a big dead zone where you get a lot of dropped calls, texts that won't come through, data that won't connect or is very slow when it does, and bad voice quality. Many times when people try to call me, my phone... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Media
  • Mountain Home, Idaho
  • 3
  • REVIEW RATING 3/5

This latest software update to 4.4.4 for AT&T HTC M8 broke SMS / MMS messaging. messages are received at random times. Most of the time it we don't get messages and a lot of unable to download errors. For a fundamental feature such as texting it is unacceptable to roll out an update at such an epic failure In this day and age. Very frustrating. Maybe I should roll out Bill payments in such... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Internet
  • San Jose, California
  • Internet Equipment
  • 10
  • REVIEW RATING 4/5

I talk to sale man " I need you disclose to me anything up front, NO HIDDEN FEE beside tax." I was subcribed with AT&T for internet and phone service. I toll them that I have my own equipment and I don't want they come to my house to install their equipment awear that if the come to my house they will charge money. The technician insisted he MUST come to my house install. After 15 minutes... Read more

Was this review helpful? 0 0

  • 2 days ago
  • Home Phone
  • Los Angeles, California
  • Phone Number
  • 3
  • REVIEW RATING 4/5

Our called ID shows our fax number, not our phone number. When customers want to return a call based on what they see on their caller ID window, they invariably call our fax line which of course does not get them through to our phone line. I have been calling ATT for the last five months, whoever answers promises and promises that they will solve this problem, yet nothing has been happening.... Read more

Was this review helpful? 0 0

  • Feb 27
  • Cellular Phone
  • Piscataway Township, New Jersey
  • Wireless Service
  • 8
  • REVIEW RATING 4/5

I added lines to my plan which had to be canceled because service did not work in my girlfriends work building. The full charge appeared on my bill. I called to have my bill adjusted and 4 months later, after several calls, the bill has still not been adjusted, despite promises to do so. They have now suspended service for non payment. Additionally, they charge for data usage but if I am in... Read more

Was this review helpful? 0 0

Had an experience with Att?

Write a review

More results for "att"

Product Results

Tag Results

Company Results

Did not find what you were looking for?
 
×
You are reading about Att.
Filing a new complaint about
×