Att Complaints and Reviews

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Att
Main address:
1-800-205-6268, , https://emailus.sbc.com/ermsfp/emailus?
  • 2,580+53 mobile complaints
  • $920K claimed losses
  • $350 average
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  • 1 day ago
  • Advertisements and Cons
  • Iphone Purchase Agreement
  • 21

My son was due for the 24 month upgrade and he ordered a new Iphone 6+ w/128gb online. It cost him $500 and some incomprehensible charges described as discounts. But still $500 seemed fair. On the other hand I wasn't due for an upgrade (and the discounted phone) till December 10th, 2014. Since my iPhone 5 was showing it's age I thought I would talk to customer service at AT&T and see if they... Read more

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  • 1 day ago
  • Cellular Phone
  • Albany, New York
  • Att Wireless
  • 7

This company baits and switch. The tell you one thing when you sign up for the 2 year contract; and then when I called the customer service department, they said that the sales person was incorrect. The charged me a $40.00 fee for an upgrade. As soon as my contract ends, I plan on finding a new wireless carrier. I filed a complaint with the FCC and the Consumer Affairs website. I hope people will... Read more

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  • 1 day ago
  • Cellular Phone
  • Phone Charge
  • 5

My phone was not charging right. I called AT&T warranty to get a new phone. It came through Fed ex. Around the end of August. I had send it back u.s.ps. around September 10th. On this day the harassment begins. First. Came the automate text. I called them and told them. For the whole month I calling them and chatting with them. The management told me that I well be charged 349.99$+my bill. As... Read more

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  • 1 day ago
  • Media
  • Pleasanton, California
  • U-Verse Internet
  • 14

Are you bored & have nothing exciting to do to occupy your mind? I have the answer just call AT&T & get “U-Verse” for your phone, Internet & your cable! You will get more excitement then you can stand honest! Your Brain will be stimulated more then it ever has been what you will experience is “Out of this World”! Do what I have done call AT&T to have your phone, Internet &... Read more

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  • 2 days ago
  • Media
  • Bellevue, Washington
  • Contract Agreements
  • 1
  • 1
  • 13

Each month att...try to change services and charge more money, customer service lie about no contracts and it's not about money, ATT change services, to get more money, no compren ATT ellos *** mentiras consiguen los clientes, cuando suben el servicio queda en un contrato y cambia los servicios super caros algo que parece economico se vuelve en cuentas de 500 o mas pasa en U-niverse, tvcable,... Read more

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  • 2 days ago
  • Cellular Phone
  • Phone Plan Change
  • 2
  • 2
  • 26

My contract was up at AT&T and I called to negotiate a new plan as well as order new phones. I like to call when contracts are up because they can give you deals to keep you as a customer. After much discussion and checking with his supervisors, I was told my new plan would cover unlimited talk and text as well as share 10GB of data with my wife's phone for $109. (per month before taxes,... Read more

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  • From mobile
  • Att
  • Oct 17
  • by anonymous
  • #547560

Ordered iphone 6 from AT&T and 3 PLUS weeks later still not an email on progress of shipping or anything even remotely related other than spam. My advice order from a company that at least pretends to care about their customer satisfaction. Add comment

     

  • Oct 17
  • Government
  • Nashville, Tennessee
  • 1
  • 1
  • 22

This company only cares about their funds. I use to be a customer of At & t for a little over a year. I had continue to stay to see what they would be able to provide regarding my network issues. I finally had my last string witht hem when they had sent out a Network Extender/Microcell and did not improve my signal strength. I had lost thousands of dollars from clients because they could not... Read more

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  • Oct 15
  • Internet
  • Enid, Oklahoma
  • Dsl Service
  • 3
  • 3
  • 39

I've kept notes, I have many customer service reps names and badge numbers. Here's the short story. Called sales on September 29th for home DSL. I needed net ASAP. What sold me on AT&T was they said I'd have my DSL motem delivered to me by that weekend, but the tech would be there in 2-3 days. I paid $150. My motem was delivered on time, but the papers inside said the tech would not be out... Read more

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  • Oct 13
  • Media
  • Dsl Internet Access
  • 1
  • 1
  • 17

In the past 6 weeks, our dsl internet has gone out 3 times for more than 24 hours each time. I work from home and each time this happens I lose money. I never get any kind of contact from att about it and when I call I wait for at least 30 minutes just for them to tell me that the problem is on my side even after I tell them that I already did all the modem resets and whatnot. Overall poor... Read more

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