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  • Customers like
    • Installation technician 15
    • Coverage area 10
    • Price 7
  • Customers don't like
    • Poor customer service 134
    • Deceptive policies 68
    • Charges 58

of course these bastards charge me for an iphone i dont have., any more *** ups!!!! worst company ever why dont u take away your 2 year contracts to even *** of your customers more!.of course these bastards charge me for an iphone i dont have., any more *** ups!!!! worst company ever why dont u take away your 2 year contracts to even *** of your customers more!.of course these bastards charge... Read more

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We are a company that provides housing for our staff and tried ATT. They are a night mare from a billing and service prospective. I cannot get a straight answer from them. Now trying to return these modems, was told to go to UPS store-ATT has an account with them. 2 stores could not assist. I need a code, not account# or phone number of line of service as originally told. What a joke. Fed... Read more

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I was told that Tier II onshore support would not be possible and that offshore was the only support center, so.... Randall Stephenson, AT&T CEO rs2982@att.com (direct) randall.stephenson@att.com phone: 210-351-5401 (direct to his secretary) fax 210-351-3553 alternate phone: 210-821-4105 (headquarters, press 3, ask for Mr. Stephenson's office) 175 E. Houston San Antonio, TX 78205 AT&T... Read more

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AT&T is clearly a company that thrives off of the monopolization of services that have been deemed a basic human right by the U.N. By hoarding territories that they refuse to service and according to their own representatives, have zero plans to service they block residents of outlying areas from receiving valuable services that should be available to every citizen of their so called area of... Read more

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Resolved

I received a call from AT&T offering me some free extra services, which I accepted. When the services didn't appear, I called them I was told that they had been offered by error and offered me $25.00 to compensate me. I responded by cancelling my service. They proceeded to bill me $150 for early termination. According to them, the fact that they broke their contract didn't justify my... Read more

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  • From mobile
  • Att
  • 2 days ago
  • #785509

I've had att for a few years now, but this year it completely sucks. I can't watch an entire tv show without the "no connection" scream popping up, my wifi is terrible I can't load anything, and my computer runs slower than a snail in molasses. I'm definitely switching cable provides as soon as possible because I'm tired of this ***. Add comment

ex purchased a iPhone 5 phone tears up take back agent keeps phone says gives 135 credit didn't get credit she also got 2 phones on my account with out my consent asked them they said she could because she was on my account but she was not and is not. then I come to find out that I'm still paying for a tore up I phone that I don't have but 2 other phone that I did not agree to. When I called to... Read more

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Finally got rid of At&t!!! Nothing but hassel's, waiting on the phone with customer service, rates going up for inferior internet service!! Stay away from these crooks!!! In the mean time using my hotspot on my T mobile cell phone and it works great!! Free Netflix streaming, surf the net on my laptop...my connection is twice as fast!! Best thing going! T- mobile has not raised my rates ever!!... Read more

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I applied for services in September of 2015. I only needed internet service because I was starting Industrial Systems Technology at Southern Crescent Technical College in January of 2016. The sales signed me up for Universe Voice and Universe Internet at a cost of $34.79 for Universe Voice and $15 for Universe Internet. My started out with the credits to give the impression that it would be $40... Read more

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Told by AT&T I was eligible for a increased discount through the foundation partnership program. Not only was there not an increase in the discount, they actually removed the discount I was getting. After 45 minutes on the line with the so-called customer service department, I was told this would have to be handled in an AT&T store. Asked AT&T why I would have to go to the store to correct... Read more

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