Att Complaints and Reviews

1.7
  • Installation technician10 votes
  • Coverage area9 votes
  • Selection of phones8 votes
  • Poor customer service121 votes
  • Deceptive policies52 votes
  • Charges45 votes
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  • 3 hours ago
  • Appliances and Electronics
  • Macon, Georgia

OMG from Macon Ga....I know speed depends on how far you are from the TRUNK....but OMG this is painfully slow and they market this as Fast internet......... Waiting on UVerse High speed (not available here yet)I have had my last words with COX cable, $287 a month for whole home DVR that never worked and told them to get all of their *** out of my house. Funny, about 2 seconds after that heated... Read more

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  • From mobile
  • Att
  • 4 hours ago
  • by anonymous
  • #616586

Service has gone down 5 times in 7 months same issue each time; network issue, but AT&T Engineering Doran't care enough to acknowledge and fix the issue. Sunnyvale network is bad. Add comment

  • 7 hours ago
  • Cellular Phone
  • Mt Washington, Ohio
  • Wireless Service
  • 4

The problems I am having in the last couple of weeks with AT&T are becoming really annoying. Especially since they won't do anything to fix them and I pay over $125 a month for service. Check the downdetector outage maps for AT&T, there are always a lot of places in Ohio that have network outages everyday. First of all, my internet has intermittently been going down for about a week now.... Read more

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  • 15 hours ago
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Ridgeland, Mississippi
  • 9

ATTACHMENT to 4/1/15 contact form for dawnjean114@yahoo.com, My computer was hacked & I could not post the complaint form. We are cancelling AT&T Mobile immediately. We submitted a written letter dated (4/1/2015) cancelling service. Also submitted is payment for April 11, 2015 due date. My family does not want any services with AT&T Corp or their affiliates due to the treatment that... Read more

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  • 1 day ago
  • Cellular Phone
  • Los Angeles, California
  • Cell Phone Account
  • 1
  • 1
  • 12
  • REVIEW RATING 4/5

International Data Services were added and changed on a personal cell phone account. 3-4 calls were made in the month of February 2015 to adjust and check that the account was set up properly for Int'l services in Mexico. This is a USA account. Data disruption, poor quality, and overages notifications eventually led to a $32k+ bill displayed on the AT&T Website in March. Here is the... Read more

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  • From mobile
  • Att
  • 1 day ago
  • by anonymous
  • #615900

Poor customer service, from Manager Joe #YVBG. They take your money, and lie to your face when the person in customer service said something different. Add comment

  • 1 day ago
  • Internet
  • Skokie, Illinois
  • Internet Installation
  • 13
  • REVIEW RATING 3/5

When I signed up for ATT U-verse internet, the representative said that internet installment is free and the activation date starts when the client actually gets the internet. It took att 3 weeks to install the internet but I got a bill for entire month. They told me that att will credit my account and second bill will get adjustment. On the second bill they also included installation fee and... Read more

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  • 1 day ago
  • Cellular Phone
  • Cincinnati, Ohio
  • Wireless Service
  • 10
  • REVIEW RATING 4/5

I bought three new iphones on the Next plan with AT&T at my local AT&T store. My family and I were very happy with the phones. I was assured by the salesman at the store that there would be good LTE service at my home address and where I work. I checked the map also, and it said there was service here to, but never said how strong, but again the salesman assured me coverage was good to... Read more

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  • 1 day ago
  • Media
  • Tampa, Florida
  • Samsung Galaxy Phone Repair
  • 2
  • REVIEW RATING 4/5

I upgraded to a galaxy phone I love my phone had no issues I have sent my phones in for repair no problems til this last time my phone screen went blank sent it in with no damage 2 weeks later I get old phone back stating it has screen damage mind you there was no damage to my my screen went out now they are charging me 4 hundred and 69 dollar's stating I didn't package it right which... Read more

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  • From mobile
  • Att
  • 2 days ago
  • by anonymous
  • #615460

When AT&T took over Alltel, the quality of the service went down and the bill almost doubled. So, we switched to Verizon. Now AT&T wants to bill us for the month after we switched. Add comment

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