ATT Complaints and Reviews

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  • 2,409+29 mobile complaints
  • $850K claimed losses
  • $349 average
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Apparently, some *** at AT&T decided that suspending your access to the online login when your service was suspended was a good idea. That way, you have no way of looking up your bills to find out how much is owed or to pass any of the verification questions, i.e. you have no way of paying your bill other than to guess how much you owe and hope you are paying enough. Add comment

  • From mobile
  • ATT
  • 14 hours ago
  • by anonymous
  • #515845

My internet stopped working on a thursday. Called att and tech came out on Friday.the problem was with their box in the neighbourhood.teach tools me it would be fixed that day.Went away for the weekend and came back Monday. Still no internet access.Called Monday and was told that someone would be here to fix it today so 8pm. Why so late.they didn't know. Woke up on Tuesday, still no internet.... Add comment

  • 1 day ago
  • Internet
  • Att Internet Services
  • 14

I called Direct TV to establish new service at my new house and they were great on the phone. I set up everything and she told me that we could bundle in ATT internet and voice and it would cost less than what I'm currently paying. I agreed to that and set up installation for 5 days later. I then received an email from ATT&T that said it would be another 7 days beyond that before they could... Read more

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  • Jul 26
  • Media
  • Full Service Delivery
  • 1

Suddenlink reputedly takes payments from customers in good standing and fails to deliver full services for that payment in the forum of "On Demand" not operating. No access, repeated time again. Still money flows to them for non delivery of service. I wonder how much money suddenlink generates for nothing? DISCLOSESURE. CLASS ACTION! Read more

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  • Jul 25
  • Television/ Radio
  • Miami, Florida
  • Bad Tv Service
  • 25

On friday July 4th 2014 I lost my service completely. By the word service I mean cable, internet and voice call. I started calling support to have my service fixed and the only thing they were able to do was to schedule an appointment for the upcoming Monday between 4-8 pm. The technician change the modem telling me that it was the problem. That same night I lost my signal again after being the... Read more

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  • Jul 25
  • Home Phone
  • Hot Springs, Arkansas
  • Wireless House Phone Service
  • 1
  • 19

Iwas talked into getting the wireless house phone service, we decided an hour after getting it, it wasn't for us so I called to cancel the order before it went through,no problem said the customer care lady, its done, I was on the phone for an hour with her. The next day I had no house phone, she had not cancelled the order! so I called and a new reconnect order was established. I happened to... Read more

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  • Jul 23
  • Television/ Radio
  • Wrong Contract Charges
  • 1
  • 13

Bought 2note 2s outright. Signed a contract for 6gb 160$a month. Ended up getting charged 230+ every month. Att refused to credit my account so I canceled. Yes I had been paying. Saw mybank sstatement and freaked. Worst costumer service. Read more

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  • Jul 23
  • Television/ Radio
  • Poor Service
  • 7

Att makes me want to go pay comcast prices. I have been without services for 4 days and truly they don't care. We will get to you when we can. I have set an appt. everyday for 4 days. They have ran the test and tell me it is an outside problem, why on the 4th day send an inside tech., that can't do anything but tell me he will have to schedule an outside tech. It is very sad that I... Read more

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  • Jul 23
  • Television/ Radio
  • Worcester, Massachusetts
  • Tablet Purchase
  • 8

They conned my boyfriend into getting a tablet and he told the representative that he was hardly able to pay his bill as it is and that is why we have a late fee every month because when he signed up he was told his bill would be $80/month but when it came in, it was more like &180/month with late fee and all taxes and fees which were not explained. He asked if it would include taxes on that... Read more

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  • Jul 23
  • Media
  • Operation Scheme Mode
  • 26

They are instructed to maximize customer accounts receivables with overcharges. The customer is then led through a maze of "automated system" robots, and "customer service" reps who double talk and do not have the authority to reverse charges. If you are overcharged, it will consume about 2 hours of your time and you will be transferred to a number of different customer service people until you... Read more

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