ATT Complaints and Reviews

1.7
  • Installation technician11 votes
  • Coverage area10 votes
  • Phone6 votes
  • Poor customer service122 votes
  • Deceptive policies66 votes
  • Charges57 votes
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  • 4 hours ago
  • Media
  • Houston, Texas
  • 3

At&t needs to get their *** together. The he said she said nonsense that makes it where you have to call in to their customer service system instead of being able to complete things with the representative physically in the store is an inconvenience. I have now gone through 3 steps to change my account to my fiancés and they keep saying it's the last step. Then some other bureaucratic measure... Read more

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  • 9 hours ago
  • Internet
  • Duncan, Oklahoma
  • 4

AT&T calls me at least three times EVERY DAY. Always wanting to sell me more and more. The internet is the worst service and they try to double bill us every month. Now, after getting that fixed they WILL NOT stop calling me about updating to a tablet. This is for a mechanic shop. I don't need a tablet! Then they want to call and lie to me saying the co-owner confirmed we wanted the upgrade... Read more

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  • 13 hours ago
  • Media
  • Irving, Texas
  • 3

I've been with att for over a yr now I started with the iPhone 5s everything went fine for about 8/9 months an then it went crazy . My bill has went from 115/130.00 to nearly 200/205.56 now it's currently sitting at 998.00. I definitely can't afford it I could hardly afford the 115.00 for one line att has totally disgusted me with their service the customer service everything from the lies to the... Read more

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  • 20 hours ago
  • Media
  • Houston, Texas
  • 7

This is bull$&it! 4 out of 7 days a week for the past month if not 2 This internet don't work. If I wasn't moving in the next couple months I would go with someone else...but I also can't bc this is the only provider around here everyone keeps saying. AND you have RAISED MY BILL AGAIN...without a warning. The amount I'm paying...this shouldn't be happening several times a *** week every ***... Read more

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  • 21 hours ago
  • Media
  • Houston, Texas
  • 2

This is bull$&it! 4 out of 7 days a week for the past month if not 2 This internet don't work. If I wasn't moving in the next couple months I would go with someone else...but I also can't bc this is the only provider around here everyone keeps saying. AND you have RAISED MY BILL AGAIN...without a warning. The amount I'm paying...this shouldn't be happening several times a *** week every ***... Read more

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  • 1 day ago
  • Cellular Phone
  • Santa Rosa, California
  • International Text Plan
  • 5
  • REVIEW RATING 4/5

My daughter has been traveling in southeast asia since October, up to now she has kept her phone in airplabe mode to only hook-up to WiFi spots, done a great job. I did purchase an International Text plan for $10.00 for 10 texts a months in case she needed to contact us and no WiFi, she also new to take her phone off roaming. well, that changed this past month when I received an email from ATT... Read more

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  • From mobile
  • ATT
  • 1 day ago
  • by anonymous
  • #627366

This new update for the galaxy s5 is absolutely terrible. My phone keeps freezing, everything is 10x slower, and my texts come in between 10mins to 30mins late !!! My friends who have this phone also has all the same problems too. Please fix this. Add comment

  • From mobile
  • ATT
  • 2 days ago
  • by anonymous
  • #627188

I am so sick of AT&T. They don't know their promotions and if you do not have this email saved from months ago they would not honor their promotions. My family has been with this company since 1995 there is no loyalty to their customers Add comment

  • 2 days ago
  • Internet
  • Appleton, Wisconsin
  • Equipment Return
  • 10
  • REVIEW RATING 4/5

Cancelled u verse after my bill went up over $40. They told me I could go to Any ups store and Mail back the equipment--not so. I have to drive to another city to go to the only authorized ups store for att. I can't even send it back myself even though I said I would pay the shipping charges. When asked to speak to a manager he just forwarded me to another "virtual assistant". God I hate those... Read more

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  • Apr 24
  • Media
  • Ridgeland, Mississippi
  • 1
  • 1
  • 64
  • REVIEW RATING 4/5

AT&T uses Community Stalking to intimidate me. The company doesn’t like that we no longer use their services so they STALKED ME ALL DAY. THEY have been stalking me for 8 years. Today, my name DAWN was on a large truck when I came out of the theatre and a BIG SCHOOL BUS was blocking where our car had to pass to leave the parking in Madison, MS. Also, cars drive by and stop and drive... Read more

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