ATT Complaints and Reviews

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  • 2,513+45 mobile complaints
  • $860K claimed losses
  • $338 average
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  • 4 hours ago
  • Other
  • Woodland Hills, California
  • Att
  • 11

I am customer of AT&T for more than 5 years.Right now I am using AT&T "go phone 45$ walmart unlimited monthly plan". Recently my account (XXX-XXX-XXXX) got disconnected citing "Violation of AT&T Terms of Service Agreement" saying i am using 3rd party calling. Customer service saying my account has cancelled and they wont restore it. I am a Software Engineer (Manager) who works in a... Read more

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  • 9 hours ago
  • Cellular Phone
  • Gold Hill, Oregon
  • Att Billing
  • 7

Well let me start by saying I had a go phone plan originally with ATT and switched to the Shared Value plan as I was going to go overseas and was thinking of using my phone. Well I ended up finding out that my phone wouldnt work overseas after being told it would when I was switching. So I decided since I wasn't using my phone that much to get a tracfone with a set amount of minutes. I cancelled... Read more

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  • 1 day ago
  • Media
  • Bellevue, Washington
  • Destroyed Phones
  • 15

ATT is nothing but a ripoff company and seems like nobody is doing anything about it obviously somebody up there as a lobbyist getting paid a lot of money to allow them to just rip us off. I went to AT&T and bought two phones and it supposed to be hundred for two phones. Paid $270 in the end for the phones and MISTEKENLY the rep. Destroyed my sim card before copying to the new one and... Read more

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  • 1 day ago
  • Cellular Phone
  • Premier Customer Service
  • 18

I called the "Premier" service site that I was directed to after three other customer service reps could not help me as I am a "Premier" customer. What I found out is that "Premier" means I get a discount on my service as a"perk" of where i work. I placed an order at 3:04 for an iPhone 6+ gold 64 GB. Several co-workers placed their orders at 3:30-4:30 on the non premier site and will be getting... Read more

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  • 1 day ago
  • Cellular Phone
  • Corpus Christi, Texas
  • Free Ipad Scam
  • 17

I went to AT&T on August 29, 2014 to get a new charger cord for my son's phone. The rep. pulled up my bill and said "You are paying over $300/month! You need to change to the "Share" plan and it will cut your bill in half. Additionally, we have a Labor Day Special running right now where you get a free iPad Air for changing plans." I was skeptical and asked repeatedly if it was really... Read more

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  • 1 day ago
  • Media
  • Att Services
  • 10

I hate Att nothing but liers!! When I first got my 2 phones it was only suppose to be $75 dollars and I have paid over $110 dollars every time! And every time I call them about my bill and they explain the bill it keeps getting higher and higher! My last phone call said it's 103 a month now when my phone call before that it was 95 a month and the phone call before that was on 93 a month! What a... Read more

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  • 1 day ago
  • Internet
  • Wireless Internet
  • 7

Basically we pay 110 dollars a month for this *** internet. First off we get 50 MBPS on wired internet which is great, except the modem is on the other side of the house (100m) away. not that far right? we get 5mbps on wireless with constantly fluctuations causing terrible ping and horrible buffering. we have had 3 technicians over to our house to assess the situation, they changed the modem 3... Read more

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  • 1 day ago
  • Media
  • Queens, New York
  • Cancelled Service Charge
  • 7

i canceled my gratfathered line and paid 255$ early termination never will be with you att. i took 6 friends with me tmobile you are horrible old subscribers forced to stay at 450 minute for double of market price. so finally att lost 7 costumer look this bills call att tehy will find a way to ripp you off about bills thosounds of ppl works for them ripp off by software enginering. i hope one... Read more

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  • 1 day ago
  • Media
  • Cell Phone Bill
  • 1
  • 1
  • 14

I am absolutely furios. I have been an AT&T customer for years. I gave up my grandfathered in unlimited data to switch it the Family Plan in March. I purchased 2 new phones at a retail store and was told they could be added to my family plan. I recently received a bill for almost $500. I called customer service and was informed that the new phones were not eligible for the discounted family... Read more

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  • 2 days ago
  • Media
  • Dallas, Texas
  • Uverse Internet
  • 48

AT&T I have never been more upset with a company than I am with you right now. When I signed up for your serviced linked with Direct TV I was promised through chat by your account representative I would not be charged installation and no hidden fees. However I received my bill and was charged $100 for installation and $99.00 for my router. I called immediately and was told this was handled... Read more

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