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Att
Main address:
1-800-205-6268, , https://emailus.sbc.com/ermsfp/emailus?
  • 2,657+69 mobile complaints
  • $950K claimed losses
  • $349 average
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  • From mobile
  • Att
  • 5 hours ago
  • by anonymous
  • #562723

Worse phone provider I ever had. Go somewhere else!!! They are total rip offs!!! You pay your bill and then they try to come back a year later and say you own them money!!! Get out of here!!!! Buyer beware!!! Add comment

     

  • 12 hours ago
  • Other
  • Temple, Texas
  • At&t Internet Phone
  • 1

A Tech was supposed to come out and hook up new service Between 8am-5pm. I set my time aside during those hours so that I would be available. I called twice and was reassured a Tech would show. Needless to say the tech never showed and I never got a phone call to at least say they couldn't make it or to reschedule. I wasted a whole day and I guess they expect me to set time aside again. Who's... Read more

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  • 1 day ago
  • Internet
  • Vista, California
  • Service Relocation
  • 6

We moved 5 miles away (in a populated area!) and it took 8 people and 3 visits to get our internet moved. That includes me taking 2 days off of work to get it set up. During set up, they drilled into our house to find that oops! we shouldn't have done that, the box is on the other side. They turned off service at the wrong house, and then had to send someone out to move it again. Then, AT&T... Read more

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  • 1 day ago
  • Cellular Phone
  • Parkville, Maryland
  • Iphone Case
  • 6

Bought a case for new IPhone 6 & paid $32.49 in cash. Found same one online for $15 cheaper. Tried to return case within the 14 days from purchase. Went to PV Mall in Phx, AZ store and was surprisingly told that they hadn't taken in any cash on the day & couldn't pay me my $32.49. What a joke & a real good way to do business. Talked to rude inexperienced girl manager Elison I believe... Read more

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  • 1 day ago
  • Cellular Phone
  • Deer Park, Illinois
  • Waiting List
  • 15

I went in to the AT&T store at 21690 W Long Grove Road, Deer Park, IL 60010 and registered myself in the waiting list. I was the second person in line, and after the person before me was helped, I noticed that my name dropped to the second place again. Upon asking "Sabine", why I was moved to the second spot, Justin Chervets, the Retail Sales Manager at AT&T decides to throw me out of the... Read more

Was this review helpful? 0 1

     

  • 1 day ago
  • Internet
  • Uverse
  • 12

I had AT&T U-Verse service installed 2 weeks ago. When I called to have my service installed I was told the bill would be due the middle of every month. I got a bill last week stating the bill would be due at the beginning of the next month. I called and explained to AT&T that I couldn't pay at the beginning of the month & I was told by them that they would change it. Come to find out... Read more

Was this review helpful? 0 1
  • From mobile
  • Att
  • 2 days ago
  • by anonymous
  • #561838

*** *** experience, these dumasses dont know *** and wi waste all your precious time. Add comment

     

  • Nov 23
  • Media
  • Upgrade
  • 17

AT&T customer service told me my son was eligible for upgrade. Went to store they said he wasn't and they weren't very sorry for mistake then I called customer service back they didn't really care too much so now my son is crying and wife yelling that I got his hopes up now I'm the bad guy thanks att I also am a customer of thirty years all they kept saying over and over was they can't do... Read more

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  • Nov 23
  • Cellular Phone
  • Easton, Pennsylvania
  • Billing
  • 15

AT&T advised us to change our current plan from 20G to 30G so we can save $20/mo that we can use to add a phone. However, the contract was presented with the following added over and above our current billing: 1. they added a line for "other At&t surcharge = $10.57/mo 2. "The "Admin Fee" was increased by 300% ($0.61 to $1.83) 3. "Federal Universal Service Fund" was increased by 1280%... Read more

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  • From mobile
  • Att
  • Nov 23
  • by anonymous
  • #561112

Don't use att passport for traveling internationally. I knew more about the service than the employees at the store. The international representative I was forced to call was Very rude. Made my fiancé call even though I am an authorized user. An hour of my life wasted. Add comment

 
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