Att Complaints and Reviews

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Att
Main address:
1-800-205-6268, , https://emailus.sbc.com/ermsfp/emailus?
  • 2,585+54 mobile complaints
  • $920K claimed losses
  • $349 average
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  • 1 day ago
  • Cellular Phone
  • Springdale, Arkansas
  • 8

I'm dealing with a warranty problem from AT&T. My daughters Galaxy 3S was over heating and wouldn't keep a charge. She had for 10 months, so it was still under warrant. I contacted AT&T to see what I could do about getting a replacement. I spent 2 hours on the phone talking to a man from India and I had to keep asking him to repeat himself because he was extremely hard to understand. He... Read more

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  • 1 day ago
  • Internet
  • Anniston, Alabama
  • U-Verse Internet
  • 1
  • 1
  • 10

I was ask to switch from landline phone and DSL Internet to u-verse phone and internet kept dropping so I ask to return to land line and DSL because several techs could not get it to work.When tec came to change back he only changed phone .then some one turned off U verse and I had no internet Iknow I have spent about 40hrs.on phone trying to get this fixed. I am 77 have been a customer for over... Read more

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  • Oct 21
  • Media
  • Cable Service Billing
  • 1
  • 1
  • 23

When I received att U-verse account 3 years ago I was told that the reason (besides the installation charge) was because att bills one month in advance. When I cancelled my account on sept 30 of this year I received a bill for my usual monthly bill. They told me that the billing cycle was for Sept 5 thru Oct 4 (bill posted on sept 10th). I tried to get them to understand if they bill me one... Read more

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  • Oct 21
  • Cellular Phone
  • Poor Phone Service
  • 11

I have an ATT GoPhone and the quality of the ATT service redefines the term "poor." My issues: 1) In the area where I live (92354), the service (reception) is extremely poor and calls are dropped regularly, basically sending/receiving text (sometimes I have to hit the resend, and I counted, 32+ times before the msg is sent) and getting calls through is a crapshoot. I complained several times but... Read more

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  • Oct 20
  • Media
  • Apple Iphone
  • 26

I ordered two iPhones and two iPads a month ago from my local AT&T store. At the time I was told that the total cost would not come out of my account until the phones were shipped. Wrong!! That money came out of my account so fast it must've been handled by the mafia. To date, one month later, I have no merchandise and the money is gone. Every time I call to inquire about the status of my... Read more

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  • From mobile
  • Att
  • Oct 20
  • by anonymous
  • #548685

iPhone 6 order has been cancelled 3 times. Everytime I call no one knows nothing. I'm sick of AT&T and there service. Same with AT&T unverse Internet. a month long argument trying to get bill adjusted. Stay away from AT&T Add comment

     

  • Oct 19
  • Advertisements and Cons
  • Iphone Purchase Agreement
  • 48

My son was due for the 24 month upgrade and he ordered a new Iphone 6+ w/128gb online. It cost him $500 and some incomprehensible charges described as discounts. But still $500 seemed fair. On the other hand I wasn't due for an upgrade (and the discounted phone) till December 10th, 2014. Since my iPhone 5 was showing it's age I thought I would talk to customer service at AT&T and see if they... Read more

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  • Oct 19
  • Cellular Phone
  • Albany, New York
  • Att Wireless
  • 1
  • 1
  • 35

This company baits and switch. The tell you one thing when you sign up for the 2 year contract; and then when I called the customer service department, they said that the sales person was incorrect. The charged me a $40.00 fee for an upgrade. As soon as my contract ends, I plan on finding a new wireless carrier. I filed a complaint with the FCC and the Consumer Affairs website. I hope people will... Read more

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  • Oct 19
  • Cellular Phone
  • Phone Charge
  • 18

My phone was not charging right. I called AT&T warranty to get a new phone. It came through Fed ex. Around the end of August. I had send it back u.s.ps. around September 10th. On this day the harassment begins. First. Came the automate text. I called them and told them. For the whole month I calling them and chatting with them. The management told me that I well be charged 349.99$+my bill. As... Read more

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  • Oct 18
  • Media
  • Pleasanton, California
  • U-Verse Internet
  • 30

Are you bored & have nothing exciting to do to occupy your mind? I have the answer just call AT&T & get “U-Verse” for your phone, Internet & your cable! You will get more excitement then you can stand honest! Your Brain will be stimulated more then it ever has been what you will experience is “Out of this World”! Do what I have done call AT&T to have your phone, Internet &... Read more

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