Had the same cell phone from at@t for nine years, they could not replace a bad battery , but gave me a new phone. New phone worked for three months with two year contract. Now I have a phone that doesn't work and would have to pay 250.00 to get out of contract. I have the bundle( home phone,internet,tv, and two cells. I'm going to break the contract, pay off two phones and drop the bundle. Can someone recconmend a company that would treat my business with a little respect. Please email me at fandrfoster1@bellsouth.net 129c91e



  Comments (2)
1. Written by streetrayzed on February 10, 2012 from cortland, ohio, US
your under warranty for a year. so you can have it replaced. 2nd your phone was ancient and att doesnt make thr phone. so why would they have a 9yro battery. You took the time to come on here and *** when you should of took your self online and spent this energy looking for a new battery. your not complaing that the phone lasted 9 freaking years! just the negative! some people cant be pleased. gotta ***!
2. Written by ATTCustomerCare on February 3, 2012 from mineral wells, texas, US
Hi Rocil, definitely sorry to hear about the experience that you have had with regards to your devices and trying to get assistance on resolving the matter. I will be reaching out to you via the e-mail address that you provided in order to look into this for you. Please respond as soon as possible to so I can see what can be done for you. Thank you. Anthony AT&T Social Media Manager

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