ATT Complaints

I have been an ATT customer for telephone for all my life, and an internet customer for over 10 years. We recently switched to U-Verse. Over the time I have had the interne...

I have worked in AT&T's internet operations and with AT&T's advertising solutions. I know for a fact they lie to their customers and they lie to the employees. It is one di...

AT&T by far has the worst customer service ever. Every time I call them (at least 15-20 by now), I'm on the phone at least an hour and not ONCE has the issue been resolved like...

Each year about this time, door to door AT&T sales staff come to my door saying the same exact thing every year. "have you heard that AT&T has run new cables in your neighborhood"....

Two days late on a payment and AT&T will not let me upgrade my son's phone for Christmas - Dec 22nd Oh but I can upgrade January 1st... No I am upgrading to Sprint instead. Aft...

Well on 10152011 I had contacted AT%T lie to me and telling me that I was going to get A smart phone ask had asked the Rep at AT%T so im getting A smart Phone right she said yea th...

Well I had up grade and the person at AT%T told me that I was getting A smart phone when I only had A ordinary cell phone,and she said say that I was getting A smart and I asked he...

ON 12/13, 12/16/ 12/21/2011 AT&T ACH DEBITED FUNDS FROM MY ACCOUNT WITHOUT AUTHORIZATION. I HAVE BEEN OFFERED AT&T CUSTOMER CREDIT...NO APOLOGIES FOR THE ERRORS, AND CUSTOMER SERVI...

I've been an iPhone user for over 3 yrs now and never had these issues with AT&T. A few months an AT&T Rep. tried to convince me to downgrade my unlimited plan because they cla...

What can I say more? AT&T is a company that I will never ever deal in my life again. I called them, received a price offer for both internet and tv service. I was told $57.99 month...

I needed to add a 6th line of service to my family plan. Ok. They are limited to 5 lines. Ok. Can we split our family, keeping the same features. Short answer - No. Well, the longe...

When I first switched over to UVerse, everything was great. I got my phone, television, and internet bundled into one reasonably priced package along with free HBO for one month. T...

On Dec 2 (a Friday close to 5pm) our office was notified that AT&T was moving our service to the office next door. They were told not to do this because we were not moving. The n...

The customer service numbers office I was given apparently closes at 7pm local. I call at 615 when I get off work thinking it wouldn't be a problem. I actually get a live perso...

Bought new service. Waited over a week to receive modem. Hooked everything up and no service. Spent over 2 hours on the phone, transfered countless times and placed on hold over...

I have two at&t phones on my family plan, one is for me and one for my daughter. Someone stolen my daughters iphone at school...I reported this to at&t and they have suspended the ...

I purchased an AT&t Five Handset Answering System that stop working after 5 days of ownership. Got help to fix my issue but that only lasted for 2wks. Every time I have bought any...

To Whom It May Concern:On Sept. 18th, an employee of ATT, Zack Armstrong came to our home and told us ATT was canceling our phone service and internet if we didnâ...

Horrible Service. For two days I have been waiting for a total now of 2.5 hours during the last two days and still have not talked to a technician and I am actually paying them to...

Elderly 85 year old blind, crippled woman l has no phone service for 5 days as AT7T has no workers to repair. The life, health and well being of woman is being jeopardized due to A...

They say you get all this free stuff and you dont the cheap service only pays for 50$ of your bill.....wtf you pay all this money and they only pay 50$ B.S I called because we had...

I switched to AT&T from DirecTV--worst decision ever. Switched b/c I was told would be cheaper. After ONE day of installation, the service stopped working. Every channel on every T...

The tier 3 support for internet problems, "Connect Tech" is outsourced to India. The tech's in India "are not allowed to give their given/real names and have to invent or are g...

I called on about 11/28/2011 to have my Mother's home phone service transferred from my house to the nursing home where she has recently moved. I was promised that the transfer wou...

Some one in the AT&T network linked my debit card to someone elses account and withdrew 1,333.26$ from my account all in 9 months and all AT&T said that to bad as long as they get ...

Several years ago I purchased a pay as you go cell plan from Cingular Wireless for use in my car when I traveled at odd hours. Subsequently, ATT acquired Cingular and I was placed ...

I moved and have no cell phone coverage at my new house. My neighbors have Verizon which works where I live and when I visit my grandmother. I have 2 weeks until my last payment fo...

I CALL ATT WIRELESS ON 12/9/2011 BECAUSE I ENDED UP RECEIVING 2 BROKEN PHONES WITH MY ORDER AND THE OTHER PHONE WAS SO MESSED UP THE WHEN I MADE AND GOT CALLS THAT THE EAR PIECE WO...

I have been an AT&T wireless customer for 10 years. I recently decided to upgrade to a smartphone and data plan. I was looking at a great T-Mobile plan but wanted to see if AT&T co...

I am currently a ATT DSL customer. I am complete dissatisfied with the quality of service they provide. I pay $44.95 a month for 5 megs. I actually receive consistently less th...