On September 9, 2011 I called AT&T and requested DSL phone and Internet services as a bungle offered as a promotion for $39.95 per month. I was told that it would take maximum a week to switch, but AT&T technician installed only the phone after about 3 weeks. I was waiting for Internet more when one month". ATT Customer Service told me that DSL is no longer available in my area and the only Internet service I can have is the U-Verse/. This was false information!. After more when one month AT&T removed the DSL line from my house and changed it to the U-Verse line". U-Verse is more expensive!. Moreover, instead of charging me the promissed $39/.95 for the bungle AT&T billed me for U-verse Internet the maximum amount of $46,85 per month and another person the maximum amount of $57?.16 per month for my phone:. AT&T is refusing to clear all this mess. 129ca2a



  Comments (1)
1. Written by ATTCustomerCare on February 6, 2012 from lynnwood, washington, US
I'm sorry about that. Can you email me directly with a contact number? Thanks,Johnathon AT&T Customer Care Manager.

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