I called ATT for upgrade of my phone, Customer Rep committed me some price & said he ll call back with all the information in 10 mins, past 15 hrs no one called so far.When I tried to reach ATT again the other Rep on line said he can't honor the price offered by 1st Rep.
The price 2nd rep offered is 7 folds than the original price committed to me.
I asked to connect me to the supervisor or manager which the 2nd failed to do so.Put me on hold for couple of mins & finally said supervisor can't come over the phone.
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- Monetary loss:
- Product or service
- Wireless Service
- Review category
- Review rating
- 4 out of 5
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