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The Story:I made the mistake of ordering an at&t bundle.
In this bundle i was to receive....High speed internet.
Local and long distance phone service and Direct tv for the
price of 99.95 pr month.
After a while all systems were go.
On my first couple of bills i sent in the required 99.95 or 99.
What i agreed to.
I'd like at this point to say that i'm satisfied with my internet.
NOT satisfide with the phone service....
They added all these charges for things i do not want and do not need.
There paid bullshitters refuse to cancel all these unnessary services, like call waiting, servicing, and blah blah blah. I dont even know what they are, i just need a phone not a caretaker.
They lie and tell you that it's free with the package/BUNDLE. Then charge you for it on your bill.
When i or my wife call to get rid of it they hand us to some foreigner with something in there mouths besides english for another round of bs. They make it impossible to change or cancel anything.
This is some fresh out of scam school a-holes idea to confuse, stagger, delay, and divert your train of thought to *** out of more and more money.
I'd call and complain about it but i dont speak mexican or pakastani. After all..i'm a real american.
Only solution for this as far as i can see is a cell phone. Coming soon.
Now!
Let's go to the Mighty Fine direct tv grand theft.
As part of my mighty fine DTV Bundle i was to recieve there basic package.
I started out paying a few bills to at&t and thought everything was everything.
I started getting these billls from DTV that were separate.
Had my wife call about it to at&t.......told her a lie and said that those DTV bills were not bills and that
thaey could be ignored and that if we look closely we would see that. (like were ***)
Time goes on.....bills keep coming in.......the phone calls start....i attempted to speak to every culture
on the planet. Can't understand a *** word they say......i'm not there 1st grade english teacher so i hang up.
After a lot of bs my wife contacts a real american (imagine that) at at&t.
He supposedly straightens this all out.
Instead of honoring the bundle price......he arranges to have the now overpayment for DTV sent back to us by way of some lame *** debit cards! These cards can't be used for cash or gas. When i asked - why don't you just apply this amount to my bill......THEY DON'T DO THAT! It has to be refunded by this mighty fine card. Mayby i should start paying my at&t bill with Mc Donalds gift certificates instead of money too.
After a few weeks and more talking to more mexicans and pakastanis with speech impediments and hair lips, i find that these mighty fine cards weren't even sent out.
At&t never repaired their BUNDLE and i was now responsible for the direct tv bill!
I recieved no free installation! No temporary free viewing...nothing but a FULL Charge for everything
Including some service program and charges for the 2nd reciever....not one *** concession!
At this point i'm way behind. I was sending the balance of my bundle (program package i'm viewing is supposed to be 29.99) as my payments......obviously not good enough......spoke and hung up on the rest of the small small world......except for america. Wrote multiple letters and emails and finally!!!
They must of had to search the whole world and found a smug but real english speaking american for me to speak to.
During our yes, uh huh, i see, well, conversation I learned that because of this at&t lie and false advertisment that ....... I!.... had to contact at&t. That I! had to fill out some request form and negotiate a Bundle agreement between DTV and AT&T!!!!!
That until this is done I have to pay 62".00 a month plus installation and their service pack and rent there 2 recievers!!!! What the *** is this! Everyone else pays 29/.95 for this sorry *** programming!.
This is theft! This is harrasment! This is false advertisment and this is an outrageous SCAM!
I live in the city of hogansville ga". I live on the only street with no cable and only one phone service available:.
I made a deal and i'm being crucified by these scam artists.. I should be able to sue for this and as soon as i talk to a lawyer i probably will unless this is taken care of asap|.
I'm sending this letter one more time to the CEO of both companies and then to the BBB before i lawyer up!.
In Georgia.....they play these gone with the wind games to confuse and decieve people to scam every penny including the ones on your eye's so that they'll.....Never go hungry again!
Donald Pritchard
4740 mountville hogansville rd
Hogansville, ga 30230
DTV
acc# 38943586
po box 538605
atlanta ga, 30353-8605
At&t
po box 105503
atlanta ga 30348-5503
acc# 706-637-6030 152 0630
OH BY THE WAY MEANWHILE MY CREDIT RATING IS BEING DESTROYED BY THESE CROOKS!!!!!!
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 Comments (21) |
| 1. Written by cathy on October 13, 2011 from benton, pennsylvania, US Wow, I was thinking of a bundle but after reading this info....no way!! |
| 2. Written by more of the same crap att bund on June 25, 2011 from miami, florida, US this has been going on since jan of 2011 att can not seem to liive up to their contract bundle of phone ,cable ,internet $155 per month. in april of 2011 when i refused to pay the separate phone bill again they shut off my u-verse so when i call them up they say they can't turn the service back on because the equipment must be taken to ups to be sent to the factory to be reprogrammed. It is amazing what mastercard can do because as soon as they had my credit card number the service was back on in 10 minutes. an hour later a techinician knocks on my door to install the equipment. Install? i say,it's already working. it is a shame that after being a customer since 1982 there customer service will chase me away. to sum it all up ,in this morning's conversation i asked the 4th person i was transferred to this morning whether or not he would like me to remain a customer of att. his reply and i quote him was "sir i can not answer that question". THAT MY FREIND IS THE PROBLEM |
| 3. Written by Kelly on June 20, 2011 from duluth, georgia, US Glad I read these and didn't go ahead and order the AT&T bundle package. You all saved me from making a big mistake |
| 4. Written by How to repair your credit from on June 10, 2011 from stone mountain, georgia, US Our banker told us to pull all 3 credit bureu .1 x a year it is free to everyone, Then DISPUTE EVERYTHING! Thats right EVERYTHING This is true and works . I couldnt get a 99 cent hamburger on credit LOL And now I can go on a car lot and choose any car I'd like |
| 5. Written by Michele on March 24, 2011 from defuniak springs, florida, US On Mar 24, I contacted ATT to inquire about bundled services for wireless, home, and television (cable/DirecTV) for two TVs. ATT quoted a monthly rate $150 for these services including DVR. I specifically asked if that included all my current home phone services (unlimited long distance, voice mail, caller id/call wait) and was told YES. Asked how long the rate was for - answer one year. I asked what happened after one year, could I cancel or change service, and was told I could cancel, change service, or inquire about new monthly bundled specials. Because I needed to also modify my wireless plan (add text, reduce data plan, net reduction $5/monht), I had to call a different ATT service number to do that, then call back to the home services. I called back, I was quoted a HIGHER monthly rate AND told it was a minimum 2 year commitment, with a further increase after one year, and didn't include voicemail, so $17 more monthly, no more voicemail, and it was going up another 30/month the 2nd year. Asked to speak to a supervisor - was lost in ATT phone system - basically, they hung up on me after leaving me dangling in "call waiting" for quite a while. I called back and requested to speak to that Supervisor (Sabrina) - she never called back. This is fraudulent sales technique! I should know better, ATT did this to me years ago when I got a smart phone. They misrepresent the rates, then get you on a multi-year deal, and oh darn, too bad consumer... |
| 6. Written by John on December 20, 2010 from atlanta, georgia, US Also very strange that this site censors words. My comment was that it was very odd that such racist and bigotted comments would come from a G A Y man and they censored G A Y even though he makes it clear in his post Also meant unsubstantiated not unsubstantiative |
| 7. Written by John on December 20, 2010 from atlanta, georgia, US Pretty odd that such racist and bigotted remarks would come from a *** man. Anyway sounds like AT&T lawyers got to Don given his follow up remarks. I have read that big corporations staff positions for reading these forums for the sole purpose of investigating and calling people on unsubstantiative claims and will threaten legal action unless the statements are retracted. I have no doubt that AT&T would stoop to this level. |
| 8. Written by Liz Sc. on May 17, 2010 from las cruces, new mexico, US He apologized people...come on, everyone here knows how we get when poeple mess with our money. Me personally, I m mixed with black and white, but for heaven sake if you are going to outsoure to toher coutries make sure they speak clear english. I have nothing against other races but if i am paying your salary with my bills every month you should be able to talk to me so tht i understnad...we all have thought it and said one or twice in our live....stop giving the guy a hard time. |
| 9. Written by paul johnson on December 15, 2009 from orlando, florida, US att@t and direct tv bundle is a ripp off,i sighned up for phone,internet and direct t.v. for 154.95 a month you get 2 seperate bills one for direct tv 100.41 att@t for 97.00 dollars a month.big scam dont waste your time arguing with both companys. |
| 10. Written by Donald Pritchard on August 27, 2009 from los angeles, california, US I HAVE AN UPDATE SINCE MY ORIGINAL POST: First off I would like to commend AT&T on reading my post and having an agent get in touch with me. After only a few minutes on the phone the situation was handled and as it turns out I was the one that was confused. I would like to appologize to AT&T for all the misrepented statements I've made. Most importantly I made a racist comment about being a "real American" not Mexican or Pakistani and I would like to greatly appologize for that. Since the post I've felt horrible. I am *** and was lucky enough to find one of the most wonderful men in the world to be my partner, and he is from India. With that said I wish you all the best and give the advice to be patient with AT&T and they will work with you. Donald Pritchard 4740 mountville hogansville rd Hogansville, ga 30230 |
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