Feb 3, 2008 ATT complaint |
The Story:
I made the mistake of ordering an at&t bundle.
In this bundle i was to receive....High speed internet.
Local and long distance phone service and Direct tv for the
price of 99.95 pr month.
After a while all systems were go.
On my first couple of bills i sent in the required 99.95 or 99.
What i agreed to.
I'd like at this point to say that i'm satisfied with my internet.
NOT satisfide with the phone service....
They added all these charges for things i do not want and do not need.
There paid bullshitters refuse to cancel all these unnessary services, like call waiting, servicing, and blah blah blah. I dont even know what they are, i just need a phone not a caretaker.
They lie and tell you that it's free with the package/BUNDLE. Then charge you for it on your bill.
When i or my wife call to get rid of it they hand us to some foreigner with something in there mouths besides english for another round of bs. They make it impossible to change or cancel anything.
This is some fresh out of scam school a-holes idea to confuse, stagger, delay, and divert your train of thought to *** out of more and more money.
I'd call and complain about it but i dont speak mexican or pakastani. After all..i'm a real american.
Only solution for this as far as i can see is a cell phone. Coming soon.
Now!
Let's go to the Mighty Fine direct tv grand theft.
As part of my mighty fine DTV Bundle i was to recieve there basic package.
I started out paying a few bills to at&t and thought everything was everything.
I started getting these billls from DTV that were separate.
Had my wife call about it to at&t.......told her a lie and said that those DTV bills were not bills and that
thaey could be ignored and that if we look closely we would see that. (like were stupid)
Time goes on.....bills keep coming in.......the phone calls start....i attempted to speak to every culture
on the planet. Can't understand a *** word they say......i'm not there 1st grade english teacher so i hang up.
After a lot of bs my wife contacts a real american (imagine that) at at&t.
He supposedly straightens this all out.
Instead of honoring the bundle price......he arranges to have the now overpayment for DTV sent back to us by way of some lame *** debit cards! These cards can't be used for cash or gas. When i asked - why don't you just apply this amount to my bill......THEY DON'T DO THAT! It has to be refunded by this mighty fine card. Mayby i should start paying my at&t bill with Mc Donalds gift certificates instead of money too.
After a few weeks and more talking to more mexicans and pakastanis with speech impediments and hair lips, i find that these mighty fine cards weren't even sent out.
At&t never repaired their BUNDLE and i was now responsible for the direct tv bill!
I recieved no free installation! No temporary free viewing...nothing but a FULL Charge for everything
Including some service program and charges for the 2nd reciever....not one *** concession!
At this point i'm way behind. I was sending the balance of my bundle (program package i'm viewing is supposed to be 29.99) as my payments......obviously not good enough......spoke and hung up on the rest of the small small world......except for america. Wrote multiple letters and emails and finally!!!
They must of had to search the whole world and found a smug but real english speaking american for me to speak to.
During our yes, uh huh, i see, well, conversation I learned that because of this at&t lie and false advertisment that ....... I!.... had to contact at&t. That I! had to fill out some request form and negotiate a Bundle agreement between DTV and AT&T!!!!!
That until this is done I have to pay 62.00 a month plus installation and their service pack and rent there 2 recievers!!!! What the *** is this! Everyone else pays 29.95 for this sorry *** programming.
This is theft! This is harrasment! This is false advertisment and this is an outrageous SCAM!
I live in the city of hogansville ga. I live on the only street with no cable and only one phone service available.
I made a deal and i'm being crucified by these scam artists. I should be able to sue for this and as soon as i talk to a lawyer i probably will unless this is taken care of asap.
I'm sending this letter one more time to the CEO of both companies and then to the BBB before i lawyer up.
In Georgia.....they play these gone with the wind games to confuse and decieve people to scam every penny including the ones on your eye's so that they'll.....Never go hungry again!
Donald Pritchard
4740 mountville hogansville rd
Hogansville, ga 30230
DTV
acc# 38943586
po box 538605
atlanta ga, 30353-8605
At&t
po box 105503
atlanta ga 30348-5503
acc# 706-637-6030 152 0630
OH BY THE WAY MEANWHILE MY CREDIT RATING IS BEING DESTROYED BY THESE CROOKS!!!!!!
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1. Written by lie too also, on 01-04-2008 19:14
i was lied to also about the bundles. their wireless bundle is seperate. we were told we owed no more seperate bills after several payments that come to nearly 700 dollars. what a lie, they turned off the cell phone and turned it over to collections really fast. what a bunch of losers
isn't what they're doing against the law
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2. Written by Pissed in Georgia, on 07-03-2008 09:00
I was lied to also by bellsouth-AT&T on the bundle package. They told me it was one bill for the price of $120 and come to find out it was 2 seperate bills and I was under contract with them. They assured me that one payment was all it was and it was 2 and the bill was almost $200. They are fake and a fraud I would not bundle with them at all they do whatever they can to get you into a contract so they get a huge amount of money and they *** over big time.
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