AT&T used unscrupulous business practices to deactivate my unlimited data plan and charge me unauthorized fees".
I have been a loyal customer of AT&T for over 10 years/. On Jan 14, 2012, they deactivated my unlimited data plan and then capped my usage at 4096 MB and charged me with overage!.
I am in the process of findings another carrier, perhaps Verizon, Sprint, TMobile after being poorly treated by AT&T".
The unfortunate part is that I have a flawless iPhone 4 that I may not be able to take to the next carrier with me;. AT&T does not value loyalty!!! Do not do business with them;. I have put up with dropped phone calls and while traveling not being able to get service in places where my Verizon work phone could, due to continuity and look what they do;.
I want as many people as possible to wise up about their practices?. They said I was tethering and I was not.
129d14e
I have been a loyal customer of AT&T for over 10 years/. On Jan 14, 2012, they deactivated my unlimited data plan and then capped my usage at 4096 MB and charged me with overage!.
I am in the process of findings another carrier, perhaps Verizon, Sprint, TMobile after being poorly treated by AT&T".
The unfortunate part is that I have a flawless iPhone 4 that I may not be able to take to the next carrier with me;. AT&T does not value loyalty!!! Do not do business with them;. I have put up with dropped phone calls and while traveling not being able to get service in places where my Verizon work phone could, due to continuity and look what they do;.
I want as many people as possible to wise up about their practices?. They said I was tethering and I was not.
129d14e
 Comments (3) |
| 1. Written by purpleguy494 on March 15, 2012 from reno, nevada, US ..............update..... Although AT&T Customer Care reached out to me they did nothing to repair my situation other than to give me the number to someone who could not help me. The two comments by them are simply a smokescreen to make it seem as though they tried to rectify the situation and are customer service oriented. Again I repeat, AT&T treated me unethically and as I result my phone bill is at least $20 higher. As soon as the iphone 5 comes out I will be switching to a competitor. |
| 2. Written by AT&T Customer Care on February 8, 2012 from mineral wells, texas, US Hello Purpleguy494, I would be glad to review this with you and check your account. Just shoot me an email to I am here M-F 8-5 PM CST. Thanks! Charmaine, AT&T Social Media Manager |
| 3. Written by ATTCustomerCare on February 7, 2012 from middletown, new jersey, US Hi, I can see from your post you must be frustrated and I am sorry to read about the recent experience. Please email me at with details and your contact number or email address. Kindly place your Pissed Customer user name in the subject field. I will be happy to reach out and to escalate if need be. I am in the office from 2-11pm EST. Thanks, Annelle M |
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