I have had ATT for years myself. Recently began receiving un-solicited text messages telling me I am approaching the top 5% percent. My use HAS NOT changed. I have also checked with others at work since we went in together and all got unlimited data plans. They ALL have gotten the same messages. Today, I got the one that says I made the top 5% percent and MAY experience slow-down. MAY...
hmmm.....if they say they WILL, they could be held liable for breach of contract. To wit: in return they provide top service. Seems they are forcing a breach of their own contracts. Oh one of my collegues lost his phone and just got it replaced after using a pre-paid phone service. The second he initialized his new phone, it cought on to his account and presto! He got a message telling him he is among the top 5%. He didn't even use his service for almost 2 weeks so the statement that it takes a lot to reach that level is irrelevant since ATT's new tactics to get yet more money from it's existing customers includes intimidation with false text messages. When I tried to find out against what standard were they measuring my usage: I got no straight answer except that I shouldn't be questioning my cell carrier. ATT is lying to it's unlimited data subscribers. They are forcing us to switched to measured rate. 129d450
hmmm.....if they say they WILL, they could be held liable for breach of contract. To wit: in return they provide top service. Seems they are forcing a breach of their own contracts. Oh one of my collegues lost his phone and just got it replaced after using a pre-paid phone service. The second he initialized his new phone, it cought on to his account and presto! He got a message telling him he is among the top 5%. He didn't even use his service for almost 2 weeks so the statement that it takes a lot to reach that level is irrelevant since ATT's new tactics to get yet more money from it's existing customers includes intimidation with false text messages. When I tried to find out against what standard were they measuring my usage: I got no straight answer except that I shouldn't be questioning my cell carrier. ATT is lying to it's unlimited data subscribers. They are forcing us to switched to measured rate. 129d450
 Comments (2) |
| 1. Written by Mollica on February 6, 2012 from mineral wells, texas, US Hello Gopher, I would be glad to review this with you and check your account usage. Just shoot me an email to I am here until 4cst today. Thanks, Mollica,AT&T, Social Media Manager |
| 2. Written by Richard on February 4, 2012 from las vegas, nevada, US I received this same email and text message. Seems like I am being penalized for using my unlimited internet. How can I go about filing a formal complaint regarding this matter? Anyone's input is welcome and anticipated! |
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