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Can not believe in the age of computers that this tech company can not program their systems for every department to see notes for customers accounts from another department so you don’t have to spend hours being transferred from department to department oh and let’s...
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#1147167
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I have a long history with wireless dating back to the days when they acquired Cellular One in the mid or late 90s. Never had a single complaint with Cellular One but it is non-stop complaints with AT&T, beginning about five years ago. The main complaint I have is they...
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1.8
I liked
  • I thought i was being taken care of
I didn't like
  • Quality of work and customer service
  • Ne mid atlantic or california
  • Deception
#1146984
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You need to improve phone service on fraud Department my account been hacked I try get contact with fraud Department they put me on hold 2 hours still don’t answer yet That is fk poor customer service fraud department. It’s suck I want to move to other service soon ....
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Anonymous
Anonymous

I'm going thru the same thing. Someone hacked my account and ordered an iPhone X. I caught it before they shipped it but have been on hold for 4 1/2 hours trying to get ahold ...

Anonymous
Anonymous

Smh

1.0
#1146318
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ATT - NOTHING BUT A BUNCH OF LIARS!!!

ATT
#1146021
1.0
Details
ANYONE THAT HAS AT&T BEWARE. THEY HAVE PEOPLE THAT HAVE WORKED FOR THEM 12 YEARS SELLING YOU A GREAT PLAN WHEN BUNDLING. THEN WHEN THE BILL COMES IN YOU ARE IN FOR A SHOCK $118 HIGHER PER MONTH THAN THEY QUOTE. YOU FIGHT THEM FOR WEEKS AND GET NO WHERE. DO NOT GET HOOKED BY THEIR SCAM!!!!!!! PLEASE WARN EVERYONE YOU KNOW. THANK YOU EVERONE.
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Worst experience with att customer service and att store sev

ATT
#1145319
Hi, I was trying to move from tmobile to att and the process explained in online and store was differesnt and the calls are been transfering from one department to another department. The order has confirmed twice or thrice and without the notice of me and I am having all proofs of transcripts and emails.is their any way to go higher and complaint or consumer rights...
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ATT - TV nightmares

ATT
#1137923
1.0
Details
Since U-verse serve came to the area , we have experienced frequent problems. Loss of signal, lost recording happening every 2-4 weeks. It has been a nightmare I must sadly admit, since we have thousands of shares of their soon to be bankrupt company. Call my broker , sell, sell, sell.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

ATT - Customer service

ATT
#1133045
The agents are not professional enough@rude.
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My 5 yr old son had an Ipad from at&t he broke it at the begining of the billing period and I called to see about getting a new one. They didn't want to make any kind of deal for new one. I received my next months bill and I was charged overages on a broke Ipad of...
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1.0
#1145699
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ATT - AT&T - Left Hand Doesn't Know What The Right Hand is Doing!
ATT - AT&T - Left Hand Doesn't Know What The Right Hand is Doing!
ATT - AT&T - Left Hand Doesn't Know What The Right Hand is Doing!
Dear Kevin and Peggy, The left hand at AT&T doesn't know what the right hand is doing! For months now, AT&T has been sending me confirmation emails every time you pay your bill and when you change your password. I've asked AT&T to stop sending me emails with the last...
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#1143883
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3rd floor standing at glass window staring up University Blvd into Palo Alto. 0 bars in Silicon Valley. Is that crap or what? Support suggested I get new sim card but my building is filled with people having no signal in most of the building. Even at the window. So I...
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#1143855
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We hooked up with Att Direct TV Bundle Package dill. They told us how much better they where than our current service. Not only they gave us a lot of problems, I had to hook up my own stuff and then AT&T over charged us way more than we was told. And when I would call...
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1.0
I didn't like
  • Worst compy i have delt with
#1143597
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On 11/10/2017 we went to the Athens ,Ohio At&t store to see about their new mobile hotspot internet. The sales lady explained the service to us and said there was a 14 day "FREE" trial so we signed up. We received the box on 11/16/2017. We tried it for 3 days and it...
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h.kitchener
h.kitchener

The odds are that when you fail to pay the amount they say you owe, they will quickly just turn it over to collections and then you will get calls and letters from some collec...

1.0
I didn't like
  • Misleading information
  • Run around
  • Customer service dept
#1141759
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i took my family to att on 91 boston post rd westnhaven/orange ct today. was so pissed at the way my family was handled. my sister ordered a phone online and selected to pick up phone in store which left the sale in pending status. first of all he told her to go home...
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1.8
Orange, Connecticut
I didn't like
  • Nothing about visiting this store i we felt like a victim
#1140497
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I’ve been with AT&T way before it was AT&T, it was Houston cellular when I purchased a cell phon for the 1st time and that service has gone down hill ever since AT&T bought out Houston cellular. The cell phone signal / reception is horrible in Texas especially Katy...
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1.1
#1140050
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