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It's just the beginning of a nightmare. We also switched all of our cell phones and services which was a full blown *** fest. They promised our bill would be $240 a month for all services. WHAT A JOKE! Not even close and you can not imagine how many hours we have...
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1.0
Product
I didn't like
  • Switch program is pure theft
#1065398
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I was offered a combined package of Direct tv, phone service, and high-speed satellite internet service at a good rate if I guaranteed a 2-year contract. The direct tv rep came today and changed the tv service, but didn't set up my internet satellite, telling me that...
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Product
#1065280
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Let me start by saying I have other things I'd rather be doing but I feel I need to tell our story so hopefully it will save others from having to experience what we have with AT&T and wind up having to pay out of pocket to protect your wellbeing. We had issues with...
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Anonymous
Anonymous

My name is Connie Price, I was quoted once price, received conformation for the price quoted. My bill doesn't reflect the confirmation price and I called Digital life to get i...

1.3
I didn't like
  • Bad service
#1065247
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Att - Nothing Easy about switching to AT&T!!!

Att
#1048906
2.4
It was like going throu *** switching from Verizon to AT&T! I switched because AT&T was cheaper but I'm not sure that's worth what I've been through! They promised discounts that didn't get applied, rebates that would never get mailed to me that I have spent hours calling about and no one knows anything! Long story short, I feel like I've been lied to and scammed to get my business!!!
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Att - No customer service

Att
#1047636
1.0
Since AT&T took over the service has gone down hill. All communications go thru the Philippines, with no help. This must save AT&T a lot of money, so thay can lay off USA workers and give you bad service. Like auto maker bean counters, they figure a few hundred thousand people dissatisfied means nothing.
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Att - Worst customer service ever AT&T

Att
#1046178
1.0
Trying as hard as I could to fix a problem yesterday I was transferred to ten different people over a 2 hour period and when I got to the 10th person they said wrong department and claimed to be unable to transfer. My worst day off ever. My friends visiting at the time laughed for the whole 2 hours.
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Att is tbe,worst service ever they mess with my service even when out it isn't due for 2 weeks

Att
#1041166
1.0
I think it is not ethinical to mess with. My service when i hsve,2 weeks remainjng in my bill ! I shhoukd ha e rhem kiable for empeachment of my rights!
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It is unbelievable that this Colossal Company/ATT would put me at dire inconvenience to use my Cell Phone, that I pay for monthly. Your Constant & Consistent Advertisement of purchasing Video phone exposure. I DO NOT WANT A "VIDEO" ADDED TO MY CELL PHONE. This Blockage...
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#1065143
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I had a line already at AT&T apart of a family plan. But my husband added some other lines for his business that was resulting in slow data for me. So I decided to apply to AT&T for my own account in first week of May 2017. I received my phone within 3 days and I was...
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2.6
I liked
  • Coverage and products
I didn't like
  • Refund policies
  • High cost of services
  • Customer service
#1065130
Reply to reviews
You ask if I tried to contact them? The problem happens every time I DO contact them! I have power of attorney (POA) for my elderly parents, who have significant health issues. They are moving into an assisted living facility and can not manage their affairs. That is...
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1.0
I liked
  • Equipment
I didn't like
  • Wasting my time on the phone
  • System is too big and needs to be broken up
  • Poor service
#1064723
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My mother , 94 years old, after a fall had to be moved to a long term care facility in Miami. I called AT&T to order a basic land line to put a phone next to her bed. I repeatedly told them I needed the most basic of services for obvious reasons. They promptly showed...
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Anonymous
Anonymous

Take it to the media.Most likely you are not the only going through this, and you do not need this in your life right now.Post it on all the social media you can find as well....

1.8
#1064284
Reply to reviews
On 6/19/17 I called at&t to get television service in my office, I explained what stations I liked and wanted and they said no problem. I was so happy. On 6/20/17 Direct tv came out and installed my cable. After the tech left I started looking for my stations. They was...
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I didn't like
  • Do not stand by what they offer
#1063792
Reply to reviews
AT&T Phone company will not stop calling.We have asked to be taken off the call list and still they call up to 9 times a day. We want the calls to stop. We had ordered service but cancelled and now they keep calling even though we have called their office and asked to...
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#1063703
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I called AT&T based on advertisements for the bundle services with AT&T and Direct TV. What was advertised on the phone was very different than what was provided. I spoke initially with Direct TV who promised lower cable, internet and cell phone costs when I switched...
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#1063355
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