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I signed up with ATT on 04/11/2017 for wireless service for 4 phones. These phones were purchased from them as well. ATT was running a promotion of buy one phone and get one free for smart phones. I got 2 iPhone 7 and 2samsung SMG 930A. I was told that I would pay...
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#1135881
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Several months ago I called ATT about my slow modem. I was told i needed a new modem, it will be much faster. The thing was no faster nor did it correct the problem. She lied to me. Now I keep getting this annoying screen block wanting me to change to their search...
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#1135128
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Last year I called AT&T because they increased my monthly internet charge. While waiting for them to come up with a solution to the over-charge, the lady asked me who I had for my mobile telephone service and if I was happy with them. I told her who my carrier was and...
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1.0
I didn't like
  • Representative giving false information to lure in customers
#1135065
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Att - Customer service

Att
#1133045
The agents are not professional enough@rude.
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Att - Omg I hate AT&T

Att
#1132588
1.0
Details
Dvr never EVER works. Had it replaced last week, guess what? Stopped working again!!!!!! No surprise!!! If I could give a negative star review, that’s what would happen!!!
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Att - Bad for me

Att
#1132066
1.0
Details
It happened 3 or four times. They were contacted my bill doubled i was kicked off the auto pay reason unknown .
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Billing Practices

Att - Worst service ever

Att
#1128912
1.0
Details
Switched from T Mobile to AT&T last month with nothing but billing issues. Was on the phone with Customer service for 2 1/2 hours, 6 different agents, got disconnected two times and got to speak with Mary the supervisor but to no avail. ATT IS WAY TOO BIG. Wish someone do something about them.
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
My complaint is: there's no need in filing a complaint. at&t won't even acknowledge it, or do anything about it anyway. I'm looking at 5,789 complaints already and that's just a portion of them. Customer service SUCKS and so does the moorons that work for at&t. All...
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#1134925
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In early July, myself June and significant other, Kirk decided that he was paying way to much for his mobile phone and we wanted our phones to be under one account. We were going to switch to Verizon, however, we received an offer in the mail from AT&T stating: you can...
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#1132537
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walked into at&t store front with my new iphone that was not working effectively- that is a apole iphone with its own perscribed intity of safari which is anything but android and google. I had a stroke of bad experience of google and android and researched the...
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1.0
#1132421
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I was told by a rep I was chatting with that I was eligible for the buy one get one phone. I only needed one phone so was told that I could get unlimited data instead. He also promised $25 a month less on my Direct TV and free HBO. They now tell me the only thing I...
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1.4
I didn't like
  • Did not get service agreed upon
#1132289
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I was told a new lg6 phone at reg retail price of 700.00 on sale for 50% off, then got strange , first I had to pay tax on 700.00 dollars not 350.00 and act fee before phone would be shiped , then i was told i would get charge 30.00 a mouth until 3 billing cycles thin...
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1.4
I didn't like
  • Bate and switch
#1132151
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On May 11, 2017, I was having my Direct TV upgraded, the Direct TV tech was accompanied by a salesman from AT&T, who said he was here to update my mobile phones with the Direct TV app. He said that by going with AT&T as a bundle with Direct TV, I could save over...
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1.0
Product
I liked
  • Prefer verizon
I didn't like
  • I hate customer sevice
  • Being lied too
#1131800
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AT&T win back center called my business to get back my business because I moved from them to Birch a few years back. I went ahead and sent up a service order with Nikki. I then received a call form Joseph who offered me a package 1 phone line, 50 Mbps internet for...
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1.0
I didn't like
  • Constantly changing prices
  • Rude agents
#1131777
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