filters
state:
Show
city:
Show
category:
Show
product:
Show
I am using a iMac with system OS El Capitan and have U-verse with ATT. A couple of weeks ago I no longer could send emails. I got an error message that the ATT certificate was outdated. When calling the tech support I was told it was a problem on their side and it would be fixed within 48 h. Till than I had 1 ATT inbox where all my email went into. I had years ago comcast and kept the same email with the .comcast extension. Of course the problem...
Read more
1.0
I didn't like
  • Slow speed
  • Incompetence of tech support
#1013057
Called 2 weeks in advance for install of internet in our new office that is in a building that already is wired for At&t fiber optics. We received confirmation, and even called evening before and the morning of install.....They never showed. Called a number that I believe went to the "GLOBAL NUMBER" Philippines or Malaysia or lord knows where and all we get is lip service and excuses about how they will communicate with dispatch and try to see...
Read more
1.0
Att
#1012957
AT&T Wireless is now practicing "Bait and Switch" on cell phone plans. I have been a long term customer with a 30 Gb share data plan for $130 per month for at least 2 years. I called AT&T and asked if there were any better plans that would lower my monthly bill of $235 for 5 lines that shared the data plan. The AT&T representative said sure - we have a 40 Gb plan for $100 per month and your monthly bill will be reduced by at least $30 per month...
Read more
1.0
Att
#1012897

Att Att Next Phone Plan Review

#1013220
1.0
This is possibly the worst phone service on the planet! Im forced to use this garbage with my company's phone. Thank God i still have my Version prepaid at home that will be reactivated tomorrow. Glad this service doesn't cost me money, they should pay us for using them!!
Comment
Show

Short Review for February 22, 2017

#1012517
2.0
First bill arrived with $99. Charge for Free installation.
Comment
Show

Directv Customer Care Review

#1006441
2.4
Horrible service as new customer
Comment
Show

Att Unlimited Phone Plan Review

#1004976
2.1
For past 10 years we've had what i consider deceptive billing. Our on line bills do not match paper bills, charges NOT what was promised per customer service. We call and try to speak to nonenglish speaking reps. Problems schuffled around but never resolved. I HATE AT&T!!!!!!
Comment
Show
Hello my name is Valerie Grier I am very unsettling with Att wireless cell phone service i have to let my service go with ATT i didn't want to but my bill was getting high every month and also so i have service with your with u-veruse phone and internet service and i am getting ready to cut this off because your are charger me 93 .98 dollars for this month and my promotion ends om 2/24/20017 why i got to pay 93.98 for February my bill is to be...
Read more
1.0
Att
#1012849
Well over a year, we drop calls and have static. AT&T says it is due to copper line. Have promised direct TV, due to recent agreement, they would replace with a T1 line. Obviously they have not even started the work. If I had any other choice I wouldn't chose AT&T for anything. I am rural area, if I have an emergency, anyone in my family would be dead since I have no access to an operable phone. Cell phone service does not reach here either. If...
Read more
1.0
Att
I didn't like
  • Non resolution of problem
#1012668
I ordered the bundle of all 3 services on 2/3/2017 & was told installation would be today, 2/22/2017. I called last night to make sure & was told that yes, it is still scheduled for 2/22. Been home all day & no show! I called tonight to find out what was going on & after speaking with 1 person I could barely understand, I got disconnected. Or more likely hung up on. Finally got someone else & waiting for 5 minutes for him to look it up. Then...
Read more
1.8
Att
#1012454
I am not a person who normally writes about a company , but since my experience with ATT&T has been the worst i have ever experienced , so i need to vent . Have had them now for 5 months and have spent hours upon hours on the phone with their customer service . I have been hung up on , I have been told it is now taken care of , I have been lied to , and not by one person but by many . Have been to their AT&T stores 4 times . One time for 2 hours...
Read more
1.2
I didn't like
  • Outcome inconsistent not reliable
  • Dealing with customer service
  • False promises
#1012333
ATT sent a letter that I must switch to Uverse from DSL so I said ok and even though they disconnected DSL they are still taking money from the checking account designated for it and sending me bills telling me I am past due and owe them more money, I spent 2 hours trying to get them to understand the problem and got nowhere, they hung up on me twice, I finally got someone on the chat line and he said he would fix it but nothing so far. I paid...
Read more
1.0
Att
#1012317
I called spoke with an manager Brenda Albar Badge # HMD5G72 with at&t in regards to unauthorized payment that was processed out of my account. I dont have no type of service with at&t. she stated she couldn't help me with this issue and that they cant cancel payment on their end. She stated my bank would handle it. However i spoke with another manager and representative before her who was able to assist me with the issue of the payment...
Read more
1.0
Att
#1012143
In December ATT data crammed our phones. When I called and complained the rep gave us a $30 credit for the overcharge and then made unauthorized changes to my account. At the time, I was told my account was changed to prevent future data cramming charges and assured there would not be additional charges. When my next bill arrived, I found an additional monthly $30 charged added to my bill. I called ATT to have this corrected and my plan rolled...
Read more
2.0
Att
I didn't like
  • Data cramming and fraudulent erroneous charges
#1011914