1125 E Campbell Rd, Richardson, TX 75081, USA
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1.3
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Don't buy their uverse 2 year guarantee, you don't get the channels, you can not pause or record music and their so called super fast internet is less than 10mbs. Also bill changes every month, we signed for their 2 year guarantee and our bill changes every month was to be $82 now $107 and have charged as much as $145.

They are crooks and liars. Was told 2 months ago they found where I was over charged $74 would credit next month, did not happen then said this month still did not happen now told would get it over 2 years of credits but I only have 3 months left on this contract and they are out of here. Took them 3 months to find problem with our internet and phone that shut off as many as 25 times a day, then finally found a bad line. There is no super fast internet with them, they change prices every month, program packages stink even though when we signed up they showed programs we would get but we don't get all of them.

Cut channels off and takes a day to get them back on just tell you sorry want happen again. They should not be allowed to do anything other than home phone. We were going to switch our cell back to them under advertisement buy one get one free, Samsung 8 phones so said ok was to be nothing down and $25 a month for 2 years to pay for the 1 phone. Well time they added sales taxes, one time fee of $200, had to make 3 payments in advance even on the free phone, monthly charges up front came to $700 up front.

So much for their nothing up front and free phones. We switched 3 years ago from AT&T to Verizon and believe me Verizon if far superior company, bill always correct and great customer service, unlike AT&T who lie and lie.

Product or Service Mentioned: Att Bundle.

Reason of review: Not as described/ advertised.

  • ATT Customer Relations
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