Att Wireless Review
ATT in Warrior, Alabama - At&T STINKS AT THEIR WORD WARNING STAY AWAY OR FIGHT EVERY MONTH
Update by user Oct 26, 2015
After speaking with Michael who was quick to turn my service off within 5 minutes. I said GO AHEAD.
He then transfers me to another.
This lady told me I had $123.00 credit,my Universal line would ONLY be $32.00 month.I can accept that with it only being $2.00 more than what Derrick quoted to begin with.I shall update later after my 1st two bills come in..Never let the ones who you pay walk on you,without your permission!! If it wasn't for me and many others,At&T wouldn't be in business.
Original review posted by user Oct 24, 2015I have been a customer over 20 years ,att customer service STINKS ,poor talking , poor hold time meaning very long they sit & hold the phone line & keep you waiting .Perhaps they need a NEW job ? Not with customer service.I been paying $34.00 every month well over a year with DSL At&t.Then bill went up $44.00 during hardship. I said cut it off! Derrick with at&t Universal gave me $30.00 affordable higher speed & Grant came out week later to install drill holes in my floor & leaves his mess for me to clean up , not covering where a little mice might /could come through into my home.(UGH).So, time to call & pay my bill . I held over 1 hour ,yep 1 hour ,spoke with "GEL" wanting automatically to try to UPSALE me on direct TV. NO, I need to pay my bill. GEL tells me higher amount than what I am paying.On hold again with cancellation . Now , I've been on hold over 2 hours & counting.yep still holding.POOR CUSTOMER SERVICE ! "JAELLA ID# JW546t" VERY HATEFUL ! Tells me I can't have Univ at my affordable price of $30.00 a month, guess what throws me back on hold for another floor manager.WOW !! I just need to pay this bill & get on with my only off day I have instead of fighting with AT&T over money they promised me every month service just for internet. NO TV !She as Jaella id # JW546T is more hateful asking me for my phone number again.wtf?really I only gave it to her 2 times.Now, speaking with Michael 3 hours later. Michael has credited my account.
- Billing every month not the same
- Fact that they are thieves
- Problem not being repaired
ATT in Port Orange, Florida - Trying to become a Monopoly again!
Att U-Verse Review
Att U-Verse Review
ATT in Godfrey, Illinois - At&T Rep's Mislead me as a consumer.
- Reps not trained well unexpected deposit requirements
EXTREMELY BAD Service by ATT
- Complete disregard for the customers inconvenience
- Promises they do not honor
- Deceive and lie
ATT in The Crossings, Florida - Grandfathered data removed!
ATT in Akron, Ohio - Common sence
- Customer service
ATT in Fayetteville, Tennessee - Disconnect Fees ??????
- Attitude toward customers
- Rude customer service with billing
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