Well over a year, we drop calls and have static. AT&T says it is due to copper line. Have promised direct TV, due to recent agreement, they would replace with a T1 line. Obviously they have not even started the work. If I had any other choice I wouldn't chose AT&T for...Read more
I ordered the bundle of all 3 services on 2/3/2017 & was told installation would be today, 2/22/2017. I called last night to make sure & was told that yes, it is still scheduled for 2/22. Been home all day & no show! I called tonight to find out what was going on &...Read more
I am not a person who normally writes about a company , but since my experience with ATT&T has been the worst i have ever experienced , so i need to vent . Have had them now for 5 months and have spent hours upon hours on the phone with their customer service . I have...Read more
Short Review for February 24, 2017
by anonymous #1013454
My data usage increased and I filed a complaint with the FCC. I received a call from ms clementia. I called her back 25 plus times and she never returned the call even though she said she did in an email. Att is a lying crooked company. She is discriminating against me because I am disabled and a senior citizen.
Att Att Next Phone Plan Review
by anonymous #1013220
This is possibly the worst phone service on the planet! Im forced to use this garbage with my company's phone. Thank God i still have my Version prepaid at home that will be reactivated tomorrow. Glad this service doesn't cost me money, they should pay us for using them!!
Att Installation Review
by anonymous #1012517
First bill arrived with $99. Charge for Free installation.
Directv Customer Care Review
by anonymous #1006441
Horrible service as new customer
ATT sent a letter that I must switch to Uverse from DSL so I said ok and even though they disconnected DSL they are still taking money from the checking account designated for it and sending me bills telling me I am past due and owe them more money, I spent 2 hours...Read more
I called spoke with an manager Brenda Albar Badge # HMD5G72 with at&t in regards to unauthorized payment that was processed out of my account. I dont have no type of service with at&t. she stated she couldn't help me with this issue and that they cant cancel payment on...Read more
In December ATT data crammed our phones. When I called and complained the rep gave us a $30 credit for the overcharge and then made unauthorized changes to my account. At the time, I was told my account was changed to prevent future data cramming charges and assured...Read more
Multiple sites are a problem with my new computer. Will bring in for review. Why 100 words? Are you people crazy and want to drive customers away? I am heading to your store to verify this and taking my NEW computer back to where it came from. You are apparently a...Read more
AT&T is garbage. On every facet of the company except taking your hard earned money. I went into an AT&T store setup an auto pay home internet/tv account. Had an install date when i left the store. Payed them in advanced $125.00 off my CC. The day the tech was to come...Read more
Signed up for the switch your plan promotion. Chat rep and subsequent phone rep never informed us that porting the number was a requirment. Phone rep even walked us through selecting our new phone numbers. When I received the new ATT phones I was told to return they...Read more
Traded 2 iphone 6's for 2 iPhone 7's in September 2016. They said I would get a credit ($1,200+) when they receive my trade. Is February 2017 and I have not seen either a call to update me or my credit for that matter. So, I have called every week for an update and...Read more