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There has to be a better word than sucks describe DirecTV to me it is one of the worst products of any kind on the market their service is deplorable, it is August 28 we're having the worst weather for the last two weeks, I live about 200 miles from Houston and they...
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1.0
#1093512
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Worst service ever. Signed up for Direct TV, Uverse internet, and home phone on 11/14/2016. Every month my bill was different. I had to call numerous times to try to straighten out the bills and every time some agent would change something and screw things up even...
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#1093225
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When I agreed with a new contract with AT&T/Direct TV home service, the technician said that I would receive a $200.00 gift card. Never received the card, when I called I was told that there is a 3 month expiration period. I have all my emails from AT&T and there is no...
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2.0
Product
I liked
  • Service area
I didn't like
  • Fraudulent information
#1092305
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Don't use ATT

ATT
#1082141
Days hours weeks of waisted time talking to customer service... lies and excuses, never a permanent fix. Att is horrible in all facets.
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ATT - Terrible unreliable, the worst...

ATT
#1082136
Unusable service, intermittent service...lies Att is a total scam!
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ATT - Poor customer service

ATT
#1080277
Spoke with 39 people. No help every excuse. It is a scam
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Att is a fraud rip off

ATT
#1079356
Royal ripoff...excessive rates that grow and horrific custimer service
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ATT - I'm ready to change  providers
ATT - I'm ready to change  providers
ATT - I'm ready to change  providers
My paycheck was changed abruptly to a direct deposit .I had already extended my payment date and then changed it again online .the direct deposit states that it will be 3-5 business days before my payment arrives so I called att and asked them to extend from the 24 to...
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#1091372
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I purchased a TV, Internet, home phone from this combined company. They could not provide the service I purchased. 4 appointments in 1 week and I had to go back to y old carrier. I am being charged and also 438,00 early termination. They have also taken out $183.00 I...
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Anonymous
Anonymous

I understand what you are saying, they have ripped me off several times. I don't blame the employees, they are just following orders. I worked for a communications company bef...

1.0
Product
I didn't like
  • Money being with drawn from my account without my approval
#1090313
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WAITED 7 DAYS FOR DIAL TONE TO BE RESTORED ON LAND LINE . SPENT MANY WASTED HOURS DEALING WITH RECORDINGS AND PUSHING BUTTONS FROM 1-6, AND OVER AND OVER AGAIN. SPOKE WITH LIVE PERSON ON MONDAY 8-21 WHO SAID PHONE WILL BE RESTORED AS SOON AS POSSIBLE AND DID NOT KNOW...
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1.0
#1090288
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This is my last straw with ATT. I just lost more money in missed time off work than I have paid for the month. I switched from Cox to ATT because they offered fiber. Never had problems with my Cox line but I did like the higher speeds that fiber offered for the same...
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4.0
#1089458
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I ordered ATT internet service and direct tv. I was asked if I wanted three lap tops for 99 cents each. I asked if there would be any other charges and the ATT representative said, "no". I then received an ATT bill for the service on the tablets. I called and waited on...
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Product
I didn't like
  • Customer service and lieing tactics
#1089208
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I purchased an IPhone 7 back in Sept 2016 and AT&T had a promotion that when I sent my old phone back to them I would received monthly installment credits on my bill. That never materialized and so so I would call every month and get the credit until today and i was...
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1.6
Product
I liked
  • Phone
  • That i thought i was being taken care of
I didn't like
  • Not one person has a clue
  • Service
#1088907
Reply to reviews
Contacted AT&T as of 7/3/17 talked to Richard Customer service to take of the NFL ticked charge of $$49.89, he said it would be taken off of my account, it hasn't been, and is is still charged to my account. Mu account #153665074-1 Donald B. Harvey As of 8/16/17 went...
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I liked
  • Att charging me with nfl sunday ticket
  • Att is biling me for it
#1088807
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