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Well over a year, we drop calls and have static. AT&T says it is due to copper line. Have promised direct TV, due to recent agreement, they would replace with a T1 line. Obviously they have not even started the work. If I had any other choice I wouldn't chose AT&T for...
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1.0
Att
I didn't like
  • Non resolution of problem
#1012668
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I ordered the bundle of all 3 services on 2/3/2017 & was told installation would be today, 2/22/2017. I called last night to make sure & was told that yes, it is still scheduled for 2/22. Been home all day & no show! I called tonight to find out what was going on &...
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1.8
Att
#1012454
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I am not a person who normally writes about a company , but since my experience with ATT&T has been the worst i have ever experienced , so i need to vent . Have had them now for 5 months and have spent hours upon hours on the phone with their customer service . I have...
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1.2
I didn't like
  • False promises
  • Outcome inconsistent not reliable
  • Dealing with customer service
#1012333
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Short Review for February 24, 2017

#1013454
1.0
My data usage increased and I filed a complaint with the FCC. I received a call from ms clementia. I called her back 25 plus times and she never returned the call even though she said she did in an email. Att is a lying crooked company. She is discriminating against me because I am disabled and a senior citizen.
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Att Att Next Phone Plan Review

#1013220
1.0
This is possibly the worst phone service on the planet! Im forced to use this garbage with my company's phone. Thank God i still have my Version prepaid at home that will be reactivated tomorrow. Glad this service doesn't cost me money, they should pay us for using them!!
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Att Installation Review

#1012517
2.0
First bill arrived with $99. Charge for Free installation.
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Directv Customer Care Review

#1006441
2.4
Horrible service as new customer
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ATT sent a letter that I must switch to Uverse from DSL so I said ok and even though they disconnected DSL they are still taking money from the checking account designated for it and sending me bills telling me I am past due and owe them more money, I spent 2 hours...
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1.0
Att
#1012317
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I called spoke with an manager Brenda Albar Badge # HMD5G72 with at&t in regards to unauthorized payment that was processed out of my account. I dont have no type of service with at&t. she stated she couldn't help me with this issue and that they cant cancel payment on...
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1.0
Att
#1012143
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In December ATT data crammed our phones. When I called and complained the rep gave us a $30 credit for the overcharge and then made unauthorized changes to my account. At the time, I was told my account was changed to prevent future data cramming charges and assured...
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2.0
Att
I didn't like
  • Data cramming and fraudulent erroneous charges
#1011914
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Multiple sites are a problem with my new computer. Will bring in for review. Why 100 words? Are you people crazy and want to drive customers away? I am heading to your store to verify this and taking my NEW computer back to where it came from. You are apparently a...
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Att
#1011711
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AT&T is garbage. On every facet of the company except taking your hard earned money. I went into an AT&T store setup an auto pay home internet/tv account. Had an install date when i left the store. Payed them in advanced $125.00 off my CC. The day the tech was to come...
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1.0
Att
#1010715
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Signed up for the switch your plan promotion. Chat rep and subsequent phone rep never informed us that porting the number was a requirment. Phone rep even walked us through selecting our new phone numbers. When I received the new ATT phones I was told to return they...
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Att
#1009592
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Traded 2 iphone 6's for 2 iPhone 7's in September 2016. They said I would get a credit ($1,200+) when they receive my trade. Is February 2017 and I have not seen either a call to update me or my credit for that matter. So, I have called every week for an update and...
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1.0
I liked
  • Worse experience ever
I didn't like
  • No acknowledgement for their lack of guidance to customers
#1009469
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