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I disconnected Uverse service on Nov 2015 due to poor customer service, inaccurate billings, outages to internet, repeated missed service calls. I didn't pay the last bill and resolved the dispute 2 years ago wiith DirectTV who was the billing agent for the combined...
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1.2
#1121556
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I contacted ATT because my contract expired - they were gouging my bundle plan so I. asked them for a lower plan price they would only take off 14 dollars -really??? So I cancelled my whole bundle. They still haven't turned it off. They are a very dishonest company and...
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1.5
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#1121359
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OUr family has been a customer of ATT wireless since 1997 and have also had their home phone service. Because of the problems with the phone service billing, I was put in a position every month in having to place a call to customer service because I was being over...
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1.9
I didn't like
  • As usual it is poor
#1121195
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Att - Data usage

Att
#1099473
Because l kept my 502 area code when l moved to the Florida Keys. ATT won't help with data overage. No Wi-Fi where l am and having to use my phone more.
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Att - HORRIBLE 7months still trying to get fixed.

Att
#1095243
1.8
Details
Febuary got a plan at&t won't honor there plan called two and three times a month all they want to do is argue. Jasmine in LasVegas in promo dept. Argue loves to argue.
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FIOS! Please service my area. ATT Robs Customers!

Att
#1094510
ATT doesn't apparently appreciate and try to retain existing customers by offering fair prices. Customer care isn't empowered to help. And sadly there is no FIOS in our zip code.
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Att is a ripoff

Att
#1091186
1.4
Details
The service is horrific and they over charge my cc refused to put money bk said I had to wait another thirty days for bill credit really
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
I upgraded my device and was waiting to get my new phone. When not delivered on time, I had to spend 3 hours on call with AT&T and no solution. They transferred me to Loyalty department and no result. Some one said my order is ready to be picked up in store and when I...
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2.1
#1121076
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I have been attempting to get service from you since August 2017. I have moved into a new home and AT&T is the only service provider in our neighborhood. Below is documentation of the nearly 20 service conversations, 6 service appointments and lack of respect,...
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1.0
#1121027
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A&tt suxs and lie. Every thing they told me to switch over was a lie. I asked if I could us the credit $650 I could pay off my phones and Jasmine in Sturgis MI told me I could. Also told me about other credits I won't be receiving. No I'M really not surprised they lie...
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#1119870
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If you read the visitor posts on AT&T Facebook page, there is a recurring theme. AT&T does not care about customer loyalty and does not care about providing good customer service. I have been with AT&T for many years with my mobile service. During hurricane Irma I was...
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1.0
#1119440
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I called for a tow truck at 9:40 pm I’m still sitting here waiting and it’s 10:55 pm the business I had to pull into will be closing at 11:00 pm and the lighted area I’m currently at will be dark I told this to the dispatcher when I called and all she could say is...
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1.0
#1118819
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So this just happened.... My son locked himself out of his car outside of Olympia WA. We called the AT&T roadside assistance who DEMANDED we pay over $100 up front because,  get this, IT WAS RAINING OUT!!!!!! We had to pay or be stranded!!!!  I called AT&T and 25...
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#1118409
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Omg!!! Never ever ever ever ever ever never ever ever again ever and I mean omg N E V E R
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#1117871
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