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ATT review: Turned off nurses phone

2.2
Details
Out of country, turned off wifes phone, called to get activated$$phone Daid we must have previous bal and new balance! , we paid it 330 for 1 phone. phone phone Going to get rid of money hungry carrier!!!$$$$phone phone Been there 8/9 years, direct tv carrier, paying off wifes phone, getting rid of al phone AAT&T SERVICES, DIRECT TV
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Review
#1688950 Review #1688950 is a subjective opinion of poster.
Service
Att Mobile Phone Service
Pros
  • Person i talked to was polite
Cons
  • Services
Reason of review
Terminate wife's phone
Preferred solution
Let the company propose a solution
Tags
  • Contract Termination
1.0
Details
ATT intentionally overbills, charges for items and services never ordered and always tries to explain away its scams as an accident. I have been in a customer of theirs' for almost 40 years, and now they just arbitrarily decide that they will increase my rates....
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Review
#1687862 Review #1687862 is a subjective opinion of poster.
Pros
  • Once honorable reputation
Cons
  • Greedy and dishonest
Reason of review
Poor customer service
Preferred solution
unlimited data for my previous monthly rates

ATT review: Will not correct their errors

3.1
Details

Update by user Nov 18

Most of our problems are fixed but we still do not have Caller ID installed as far as we can tell and our 800 number has been hijacked - AT&T is not responsible for the 800 number problem apparently. They have made all but one of the changed we sought.

Original review posted by user Oct 19

AT&T is billing us for a number we do not have. We moved to a new home four blocks where we had lived for 20 years and had two phone numbers at our former residence. It took over two weeks for AT&T to send a technician to get our phone numbers transferred to our new home located in Pine Mountain Club, CA 93222. The technician made a mistake and assigned a number to us. We did not ask for or want this number. We called and the technician came back and transferred our former numbers to this residence. I have called AT&T three times about stop charging us for this unordered number. We do not use that number – we have given it to anyone. But AT&T won’t stop billing us for it.
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Review
#1684595 Review #1684595 is a subjective opinion of poster.
Service
Att Service Transfer
Cons
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Full refund

ATT review: AS USUAL, NO COOPERATION

1.0
Details
My computer was invaded, and my HDD was WIPED. The Perpetrator came through AT&T's equipment/ Of course, I was FORCED to talk to their crap[-brained service contractor, 12,000 miles away in India. They told me to jump off a cliff. Thanks, AT&T. You're a 135 year old company who's made a TRILLION DOLLARS off of the backs of AMERICANS.
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Review
#1682348 Review #1682348 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$5

ATT review in Port Orange, Florida: Call Backs

I tried calling AT&T within 10minutes from writing. Hold time was long and I took advantage of the call back feature so I wouldn't have to hold. My call came back in, I pressed 1 to verify it was me on the line. Got their bing bong tones and the automated system told me hold time would be 5 minutes. The purpose of any call back feature is so you don't have to hold. WHAT THE HECK? So I hung up. Better to try first thing in the morning before they get so busy they can't treat customers they way they prefer.
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Review
#1681533 Review #1681533 is a subjective opinion of poster.

ATT review in Mount Sterling, Kentucky: Reward refund

I'd like to know how much I will receive and when I can expect my reward card for switching AT&T Bundle
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Review
#1680338 Review #1680338 is a subjective opinion of poster.
Reason of review
just asking about my rebate for switching to AAT bundle

ATT review: Lousy web site

2.8
Details
AT&T bought DTV and their web site stinks. Takes forever to find what your looking for if your lucky and if the web site has to be constantly recovered. They change program lineup with no notice, yet know where to send the bill. Have raised the cost more often, yet take off the good programs. One more price increase and Dish here I come. At lest for 2 yrs my cost will stay the same.
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Review
#1678447 Review #1678447 is a subjective opinion of poster.
Cons
  • No communication
  • Being charged for things that i had no control over
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Re: (Complaint) FYI, I hate making complaints but as 45-year long loyal customer who loved AT&T until now, I have no choice. Being disabled it would be appreciated if someone gave me the courtesy and took the time to read this and address it. Thanks. 10-7-19 Dear AT&T...
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Review
#1673808 Review #1673808 is a subjective opinion of poster.
Service
Internet Local Listings Customer Care

ATT review in Germantown, New York: Put in a very expensive cell phone plan.

1.0
Details
I wanted a cell phone so I went to AT&T. I was put in a "premier" plan. I wanted something more reasonable that $238 per month. Not very happy.
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Review
#1672692 Review #1672692 is a subjective opinion of poster.
1.0
Details
I Had Flat on I-10 and, after Waiting 4-1/2 Hours, I Changed It Myself, & and ATT RSA Still Wanted to Charge Me!
Terrible customer service, from the initial woman with whom I spoke and her supervisor. Neither had spacial relations capabilities. I told the first woman that I had a flat on I-10, 10 miles east of the Mississippi/Louisiana border at the appropriate mile post marker,...
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Review
#1671821 Review #1671821 is a subjective opinion of poster.
Product
Att Roadside Assistance
Cons
  • Lack of care on how their customers are treated
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution