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ATT - Extra international charges

twice this year I have received bills in excess of $400 for the month, for international charges where I used WhatsApp, somehow it translated to calling direct, BS if you asked me they know what they are doing, how is it that when you FT and you hit it on your last call it goes to FT and not a regular call, this is totally predatory on their part
Product
#1420326
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I paid 100$ that they mentioned as "Security Deposit" needed in order to open the account, after I ended up the service with them, which was almost 2 years after, they said to me on the phone "Mam, your not gonna get your security deposit back" I was surprised, that...
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1.0
I liked
  • Quality of service
I didn't like
  • Fees
#1418506
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I called AT&T customer service to cancel my Direct Tv Sunday NFL ticket package. The representative would not proceed with my request, but launched into a sales pitch for a service package. No matter what I said, no matter how many refusals I gave, the service person...
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1.8
I didn't like
  • Unethical practices
  • Unmet promises
#1414328
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ATT s u c k s behind S U C K S

Wish I had never gotten it.. Wasted my money on products and services .. Reception BEYOND sucks it' DOUBLE sucks and they really do slow your internet down to an absolute stand still .. Don't believe it when they say unlimited and don't believe their coverage maps .. It's all lies and they won't fix it and even worse they don't care !
#1412438
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ATT in Jacksonville, Florida - New illegal policy means AT&T keeps your money for services not delivered

Read the BS policy change AT&T just emailed to all of their customers today, 11/30/18.
1.5
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1411932
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ATT - It sucked

They changed my local channels out of Rochester ny to Elmira locals. We live in Wayland,Ny. Our Closes city is Rochester. Local news is Rochester. Not Elmira!!!!! I have had locals for 20 years out of Rochester. Now they change us to Elmira. Dish tv can give us local out of Rochester. Why can’t directv???? Guess after all this time combine frontier telephone with Dish
#1409934
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Did as asked, placed the iPhone in their package after wiping it and turning off track my iPhone on October 4th. Put in a blue USPS box since they do not provide receipts anyway. Received a bill for the iPhone not showing up to AT&T in the beginning of November. It is...
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Anonymous
Anonymous

No one cares...This is what you get for being stupid and not taking it in or better yet, not paying for a real trackable service. Thanks for the what not to do if you don't wa...

1.0
I didn't like
  • Them scamming me
  • False information
  • Scam of working with newgistics for return iphones just google
#1408566
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So I have been with ATT for about 6 months now, and ever since the very first month I have had the absolute worst experience of my life with any company. First I was promised a waived installation fee for signing up for auto pay. I signed up and went on as normal with...
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2.4
I liked
  • It at first
I didn't like
  • Service not working
  • Customer service and quality of u-verse
  • Refusal to fix their own problem
#1408007
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2 years ago I decided to buy a new phone from at&t and then heard of the promo buy one and get one free so we got my husband a phone. Then we decided to bundle and get our internet service and tv and phones all together, this was a major mistake. we imediately started...
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2.8
I liked
  • Phone service
I didn't like
  • Cant talk to anyone who can help you
#1407354
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this company charges customers a lot of money for AT&T internet service in most of the time the service does not work! You get no credit for your services that does not work and they constantly charge you for services that are not rendered I would not refer this...
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#1404993
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