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I walked into an AT&T store today because I am a long standing customer who needed to upgrade an account because my son is going back to college 22-Aud 09. I am eligible for an upgrade 27-Aug 09. I explained the situation and the sales person spoke to the store...
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Anonymous
Marilyn Campbell

I appealed to AT&T about the payment of my bill. I received no consideration. The only thing the company is concerned with is their automated service and when they will be pay...

midnightriderz
midnightriderz

Prior to the acquistion of BellSouth, Cingular would let you upgrade. AT&T does not give a flying F**K about its customers. They want your wallet, not you.

#155188
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I recieved a notice from my bank account for a debit charge for a check written for 10.00 but instead Att did an electronic removal of $60.00 from my checking account without permission. This is the second time a electronic transfer was done without my permission. I am...
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#151998
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Since AT&T took over Cingular, my cellphone reception has deteriorated to the point of being useless. I can rarely make or receive a call at home, never at work, and sometimes in my car. I have tried to be a nice Southern lady, and have called Customer Service MANY...
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Anonymous
Bunch of losers

;) I just got my services throughout AT&T I went online, call customer service and went to the retail store and every single interaction was just outstanding. I very happy wi...

Anonymous
gh

I cancelled my service with them and went with Verizon. The Edge network was what I had but I paying for 3G. They are so rude and I will never use them again. EVER!

#151701
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On March 23, 2009 I went into The AT&T store location at 435 Market St, San Francisco. They had a promotion that if you purchased a 2 Wire modem you would receive a 79.99-dollar rebate through the mail covering the initial cost of the modem. IUpon the purchase of...
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Anonymous
Carl

I was promised a $100 VISA card when I ordered DSL as a rebate on the gateway Modem. Now, 85 days later, they say I do not qualify. I clarified it several times because before...

Anonymous
Bill P.

I have been waiting for a $100 dollar American Express Gift Card rebate on my Att 2701 hg-b modem. Guess I will save myself some aggravation and cancel my internet service ...

#151607
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AT&T and Direct TV are currently running a scam in South Carolina where an AT&T rep calls your home and asks if you want to switch over your phone, internet service and cable to AT&T/DirectTV at a lower price than the local cable provider. I asked directed questions...
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#151410
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I signed up for an ATT U-Verse bundle for TV and internet. I made my decision about which bundle to sign up for based on the $250 reward (rebate). I did a cost analysis for one year and the more expensive bundle was actually cheaper because of the reward. I SAW the...
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Anonymous
Anonymous

I think you are not alone in this I just got my reward code and it is for $50 less than promised. I will call them and do what you did to straighten it out but it does not mak...

Anonymous
billy

I got rid of cable and bought a HDTV antenna and felt good but missed channels.A AT&T salesman came to my door and gave me some smeal about good savings since I have them ...

Product
#151314
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This could be a comedy. I can't believe what I went through to get service. We were moving our office into a house next door after working out of our house for years. This was December 2008.Then we decided to wait a few months before moving. An AT&T serviceman...
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#150857
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We called AT&T to add 2 new phone lines to our family plan. The representative told us she was going to add the two new lines to our plan, which gave us a total of 5 lines on our account (2100 min family plan). When we received our bill, we discovered that she had...
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Anonymous
att customer care rep

i hate to say this...it happens all the time. i had a customer call in requesting to cancel their account. when i had asked why they wanted to terminate service she stated tha...

#150697
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2007 encouraged to accept a services from AT&T, with international long distance. AT&T failed to put the services on my line and as a result, I was charged $10.00 a minute instead of .19 cents- a month later I received a bill for more than $1000 & a damage bank...
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#150675
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i signed up for service on a mon. got the supplies (for wireless internet) on wed it was wrong stuff. got another box fri it was missing 2 items. i called that day (fri) about the issue and T&T cancelled my acct WITHOUT ASKING. i called today (mon) and just found out...
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Anonymous
Dougster

I understand your frustration with at&t. Our 2 wire modem burnt out in just over a year and they don\'t have any modems like this in any of their stores in this area. They hav...

#150288
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