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I had quite possibly the worst customer service experience ever with AT&T. I am now on my fourth phone call to accomplish the simple task of setting up service for an iPad. They set me up on a data plan that I didn't agree to and the last three representatives...
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ATTCustomerCare
ATTCustomerCare

Also, please type the following in the subject line... ATTN: ATTErwinR RE: Pissed Consumer Article iPad

ATTCustomerCare
ATTCustomerCare

Sorry to hear you\'ve had so much trouble. I\'m with AT&T and would like to try and help. Send your name and contact number to ATTErwinR@att.com and I\'ll be glad to see that ...

#259000
Reply to reviews

I have 2 AT@T accounts and have setup 3 accounts for friends. During setup AT&T gives you option to switch to paperless billing. I DID uncheck this box every time and after 2 instances started recording screen during signup. ALL OF ACCOUNTS CLAIMED THAT I CHOSE...
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Anonymous
ATTCustomerCare

I’m sorry about the billing issue. I can help with that. Please send me an email to ATTCustomercare@att.com with your name, account number, contact number, and you posted on...

#258953
Reply to reviews
For several weeks I walked to the At&t Customer Service Yard located on Magnolia and Jackson Street, Riverside, CA 92503. At this time I spoke with Larry. I informed him that our neighborhood of 3900 Donald Avenue Riverside, CA 92503 are having probems with all At&T...
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Anonymous
ATT Customer Care

Hi, I\'m with AT&T. Sorry that you\'re having trouble. I would like to help. Please send me any additional details and your contact information to ATTPhillisaO@att.com. ...

#258952
Reply to reviews
Just a warning about AT&T DSL. We originally signed up for the DSL package for 34.99 per month. It worked ok, just went down a lot when many people using at the same time. Last month, I get this email saying that we have exceeded the 150 megabite limit. What limit? So...
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Anonymous
Mango

AT&T\'s services all around are a joke nowadays. They have the worst customer service I have ever dealt with, which is why every time there is an issue with my internet or wir...

Anonymous
ATTMike

Hello, Our top priority remains our customers’ service experience. That’s what this initiative is about. We are committed to providing a great experience for our millio...

#258909
Reply to reviews
I called to order At&t's U-verse internet service on 8/04/11. When asked when would be a good time for them to install their service, I said Mondays would be best. The next day I get a voice mail stating Wednesday 9/14/11 as the date. I called to say I'm out of town...
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Anonymous
ATTCustomerCARE

Hi. I will try to help you with your customer service issue. You can email me: ATTJohnathon@att.com and include your contact information with your name in the subject line. Th...

#258824
Reply to reviews
I recently moved to Odessa, Texas and decided to go to AT&T to get some phones for the new business I am starting here. There is a restraunt next door (great fajitas!) and I parked kind of between AT&T and the restraunt. We decided to get something to eat before we...
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Anonymous
LMAO

LOL This funny to me. I know wendy howard and she is a smoker and she does allow her employees to do that!Wow!it was probably her truck that they were sitting on!

ATTAnthonyG
ATTAnthonyG

Hi Oilman, Sorry to hear about your experience at the store mentioned above. I want to let you know that I am forwarding this feedback to the Area Sales Manager of this l...

#258785
Reply to reviews
This phone is basically worthless; defective along with the service. I have received 2 phones in the last 4 months due to the touch screen freezing. You have to pick up the list of toll-free numbers from the ATT store to attempt any type of resolution. The average...
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Anonymous
Robert AT&T Social Media

Hi, I\'m with AT&T Social Media. I\'m sorry about the issues you have been having with the LG phone. I will be happy to troubleshoot this for you. If you like, you can e-mail ...

#258720
Reply to reviews
i ordered a bundle package from attt what aq joke there dimwitted agents still are trying to figure out why i spend my whole day for an appointment with a cable man from, att and they can not come out to the appointment they made with me august 29th 2011 from 11-1 they...
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Anonymous
ATTErwinR

I\'m with AT&T and am very sorry to hear you\'ve had such a bad experience. Please email your contact information to ATTErwinR@att.com and I\'ll be happy to try and help. Hope...

Anonymous
ATTErwinR

I\'m with AT&T and am very sorry to hear you\'ve had such a bad experience. Please email your contact to ATTErwinR@att.com and I’ll be happy to try and help. Hope you have ...

Product
#258509
Reply to reviews
AT&T U Verse package is rip off, it does not work. It is down more than it works, when the modem goes down you do not have Phone, TV, or Internet. The phone is out more than anything, why pay for something you cannot use. They have yet to even send me a bill, I have...
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Anonymous
Robert AT&T Social Media

Hi, I\'m with AT&T Social Media group and I\'m sorry you are having issues with your Uverse and customer service. I will be happy to help you. If you like, you can e-mail me y...

#257990
Reply to reviews
I have had a small business line for 2yrs(only cause I in a contract) and have been unhappy since month one. I finally came to the point I could disconnect so I did only to find out the asswipes are redirecting any calls that do come in to "similar businesses in the...
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Anonymous
Ray

On April 20, 2012, I was contacted by someone who claimed to be an A T & T employee who suggested that I should extend my contract for two more years for a cash credit of $100...

ATTCustomerCare
ATTCustomerCare

Hi Violte1 I\'m a Manager with AT&T and would like to assist you into looking into this with you. Please email me attcustomercare@att.com the details and how I can contact you...

#257901
Reply to reviews