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A representative in your "loyalty" department lied to me on March 1st, after wasting an hour on the phone explaining that I can't afford the current rate. She assured me she would make changes to my account that would reduce my bill to $100.00 a month with unlimited...
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My problems with AT&T started on day one I had Uvers at my old apartment, when i moved I called AT&T to see if i could transfer service, I was told no. I was then offered the deal of a life time, if I changed my phone service and signed up for direct TV id save a lot...
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1.7
Att
#1019403
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sometime in middle to late June of 2016 I canceled my internet service with att I explained to the man that answered that I wanted to cancel my internet service because att was going to charge for a phone service connection fee of $125.00 & when the person I talked to...
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pumpkinfarmer2

pumpkinfarmer2 That was sometime in the middle to late FEB of 2016 and not JUNE

1.0
Att
I didn't like
  • Inefficency
  • Poor managerment
  • That being taken care of is a ruse
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Att Installation Review

#1012517
2.0
First bill arrived with $99. Charge for Free installation.
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Directv Customer Care Review

#1006441
2.4
Horrible service as new customer
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Att Unlimited Phone Plan Review

#1004976
2.1
For past 10 years we've had what i consider deceptive billing. Our on line bills do not match paper bills, charges NOT what was promised per customer service. We call and try to speak to nonenglish speaking reps. Problems schuffled around but never resolved. I HATE AT&T!!!!!!
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Short Review for February 02, 2017, Pc_bad_quality

#1001859
1.4
No reception. Error 755. Phone help could not. Repair guy maybe 36 hours later
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Due to increase in monthly rates for grandfathered unlimited plan, I made the decision to move my wireless account along with my dad and sisters to another carrier. Note: I had been with ATT for over 10 yrs. On March 3rd: paid early termination fee as requested by ATT...
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1.0
Att
#1019225
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AT&T purchased DirecTV and has been offering free streaming of DirecTV on smart phones and mobile devices. AT&T also offers AT&T Call Protect, which is designed to eliminate or greatly reduce Robocalls. This is not the case for the Windows Phones, which are not third...
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1.7
I liked
  • Service area
I didn't like
  • No response to your problem
  • Customer service
  • Phone support
#1018835
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Well first of all I want to say I have been with at&t for 40 years back when they were PacBell, and have NEVER EVER been late paying my bill. As I was raised in the late 50s early 60s, and as we all know the tech world is crazy I don't even know where I am anymore!!!!...
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Anonymous

Anonymous The word is DISGUSTED not disscusted, not discussed - THE WORD IS DISGUSTED as in "I am DISGUSTED that people don't know how to spell DISGUSTED."

1.2
I liked
  • Horrific
I didn't like
  • Money hungry thugs that ripped me off
#1018428
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Really, the commercial with the guy screaming in the shower, really at&t, its unreal and it sucks, not to say gets on your nerves, Need rid of it!!!!!!!!!!! commercial sucks sucks sucks sucks sucks sucks one hundered words not enough to say your commercial sucks,...
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Anonymous

LAS This commercial is as worse than their service which is horrible - HATE AT&T and their INANE Commercial. Their admen should be locked in a room and forced to watch this comme...

Anonymous

TexasHiker I absolutely agree. Worst commercial in history!

Att
#1017630
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Customer Service is terrible at the Glen Burnie, MD location. My phone had water damage in Sept. 2016 and I was told by the branch manager (Paul A) that I did not have insurance so it would be best to just add another line with new phone and new number. I did this as...
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1.4
Att
I didn't like
  • Request not being answered
#1017035
Reply to reviews
Concerning 2- 3 hours on phone today with AT&T for disconnected services: one of there representatives was supposed to give me a $95.00 credit back in February after being on the phone for over 2 hours, however she did not, so therefore when we paid our bill it was $88...
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1.0
Att
#1016779
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Concerning 2- 3 hours on phone today with AT&T for disconnected services: one of there representatives was supposed to give me a $95.00 credit back in February after being on the phone for over 2 hours, however she did not, so therefore when we paid our bill it was $88...
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1.0
Att
#1016760
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