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Please sign my Petition on Change.org addressed to Randall Stephenson CEO for the need to change their horrible customer service. We are stronger in numbers and if you are just as fed up as I with the horrendous customer service you are receiving including, then please...
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#1037541
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Dragged my wife into a promotion and gave misleading information about devices they were offering in order to sign up for cell service. The sales person gave her false information about how much she would be charged for those devices. When she tried to cancel the...
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1.0
#1036896
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This company is a joke. Had me in tears trying to force me to sell movie channels to an 88 yr old woman. I told this young man who was high as a kite, my supervisor I could not do this. He tried to tell me how to get the sale. I ultimately did not come back to work the...
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1.0
I didn't like
  • Lying companies
#1036720
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Short Review for February 24, 2017, Pc_exchange_policy

Att
#1013482
Glendale galleria Att rude. Refused to accept return of phone.
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Short Review for February 24, 2017

Att
#1013454
1.0
My data usage increased and I filed a complaint with the FCC. I received a call from ms clementia. I called her back 25 plus times and she never returned the call even though she said she did in an email. Att is a lying crooked company. She is discriminating against me because I am disabled and a senior citizen.
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Att Att Next Phone Plan Review

Att
#1013220
1.0
This is possibly the worst phone service on the planet! Im forced to use this garbage with my company's phone. Thank God i still have my Version prepaid at home that will be reactivated tomorrow. Glad this service doesn't cost me money, they should pay us for using them!!
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Att Installation Review

Att
#1012517
2.0
First bill arrived with $99. Charge for Free installation.
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Four days ago an AT&T Tech installed my fiber internet at my house. It stopped working one day later. I spent about 2 hours on the phone the next day to get a tech to come back out to look at why my internet was not working. When the tech got here, he said the previous...
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I didn't like
  • Quality of work and customer service
#1036688
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When I tried to renew my business contract at end of term, they refused to renew until I agreed to allow the phone rep to explain all the products they wanted to offer me. I was busy and did not want to hear the spiel, but they would not renew the contract until I...
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#1036404
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I switched from Charter to AT&T for cable and internet as they were offering a promotion. Internet is sllllloooooowwww. 6 MBPS. vs. Charter, which is 60. Within the first month the DVR needed to be replaced. And every three months thereafter. All in all, I think I...
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1.2
I didn't like
  • Equipment
  • Billing
  • Service
#1036306
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one year ago I connected at@t internet which was a promption for 25$. Last January the promotion was over and so I paid it for 52$for 2 months .last march I did call the at@t if it was any promotion available and they offer me higher speed which was 77$ but I was going...
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#1035971
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I have been on the phone several times with AT&T trying to get my $200 gift card for purchasing a certain phone. Also, been trying to get my $50.00 dinning card for signing up for automatic bill pay. Called 1-866-852-8617 and after waiting on hold forever, I went...
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2.9
I liked
  • Phone and the coverage
I didn't like
  • Honoring of rebates
  • Customer service
#1035909
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representatives on "chat" seem friendly yet are condescending and argumentative. I basically said I would take my business to T Mobile then only received threats via chat. I am paying installments for a certain phone that was defective and the replacement device is...
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#1034828
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In early Jan/17 I called AT&T to have the bill transferred from my deceased husband"s name to my name. At the same time asked how to have my bill reduced i was paying $220 mnth. Rep told me you can have a bundle for $79.99 a month. I asked if it was the same service...
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Anonymous
joe martinez

same problem of promises not honored. Difficult to get a person to give an answer. Keep getting switched to different departments and finally end upgetting hunged up on.

Anonymous
Anonymous

There are so many things wrong with this "claim" that I don't know where to start. So I won't waste my time.

Product
#1033270
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