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I switched to ATT in april. My first bill was fine. My second bill arrives with a $750 deposit fee on it! I have no idea what this is. I call them spend hours on the phone numerous times. I'm told it's something different everytime. I do an online chat, same thing no...
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1.0
I didn't like
  • Quality of work and customer service
  • False charges poor customer service
  • Billing
#1067280
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A few months back ATT in Talladega had a plan where if you traded in your I Phone 6 or 6 s you could get a I phone 7. I went to the store and my I Phone 6 was in excellent condition. I traded my phone for a I Phone 7. I did not receive a new phone bill thru the mail...
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Product
#1067185
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was suppose to have uverse internet installed 6-26-17 between 8-12 no installer showed up when called at 1205 to see what was going on was told i didnt know how to read a clock. then told installer was running late and would be there some time that day. at 3pm was told...
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1.0
I liked
  • Will def not recommend based on your customer service
I didn't like
  • Misinformation
#1066976
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Att Customer Care Review

Att
#1016879
1.0
Unable to speak with representative to switch phone plan. Automated voice says I will be transferred then puts me on hold until I hung up. It hung up on me when I asked to cancel my cell phone plan. Is this the new customer service?
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Att Wireless Phone Plan Review

Att
#1016486
1.2
We asked about a new iPhone 3 weeks ago and cancelled the order because they gave us a new number , the order was canceled. Here comes a new iPhone today. SCAMERS . I now have to go to an ATT store to return it . Watch out for these guys. I've been with them 20+ years. New scam every day . William
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Att Premierserv T1 Bundle Review

Att
#1015041
1.4
Customer serevice rude not helpful will never recommend att for any service
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Short Review on February 24, 2017

Att
#1013482
Glendale galleria Att rude. Refused to accept return of phone.
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I ordered the AT&T Bundle on 6-2-17. Installation for Direct TV, Internet and Phone was scheduled for 6-7-17. When the respective installers came for the installation, I was advised that installation could not be performed because the information that I received when I...
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1.0
I didn't like
  • Fraudulent information
#1066878
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Moved business March 2017.Could not keep phone number that we had since 1980.ATT did put a recording on old number telling people our new number.After 60 day's Att put a recording on our old number telling people ATT could put people in touch with a similar business,...
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#1065787
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It's just the beginning of a nightmare. We also switched all of our cell phones and services which was a full blown *** fest. They promised our bill would be $240 a month for all services. WHAT A JOKE! Not even close and you can not imagine how many hours we have...
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1.0
Product
I didn't like
  • Switch program is pure theft
#1065398
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I was offered a combined package of Direct tv, phone service, and high-speed satellite internet service at a good rate if I guaranteed a 2-year contract. The direct tv rep came today and changed the tv service, but didn't set up my internet satellite, telling me that...
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Product
#1065280
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Let me start by saying I have other things I'd rather be doing but I feel I need to tell our story so hopefully it will save others from having to experience what we have with AT&T and wind up having to pay out of pocket to protect your wellbeing. We had issues with...
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Anonymous
Anonymous

My name is Connie Price, I was quoted once price, received conformation for the price quoted. My bill doesn't reflect the confirmation price and I called Digital life to get i...

1.3
I didn't like
  • Bad service
#1065247
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It is unbelievable that this Colossal Company/ATT would put me at dire inconvenience to use my Cell Phone, that I pay for monthly. Your Constant & Consistent Advertisement of purchasing Video phone exposure. I DO NOT WANT A "VIDEO" ADDED TO MY CELL PHONE. This Blockage...
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#1065143
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I had a line already at AT&T apart of a family plan. But my husband added some other lines for his business that was resulting in slow data for me. So I decided to apply to AT&T for my own account in first week of May 2017. I received my phone within 3 days and I was...
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2.6
I liked
  • Coverage and products
I didn't like
  • Refund policies
  • High cost of services
  • Customer service
#1065130
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