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An him home sales rep JOEL SIAM came to my home because we were getting direct tv installed, he told us to switch to AT&T cellular to bundle. We told the rep we couldn't because we had only been with our current carries for a month or so. He said no problem we can pay...
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#1623068 Review #1623068 is a subjective opinion of poster.
AT&T is absolutely the worst company ever. I recently moved and started new service with at&t because I let the representative talk me into it and it has been a nightmare ever since. I did the bundle service (TV/Internet/Phone) with At&t and canceled after about 2...
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#1622893 Review #1622893 is a subjective opinion of poster.
Service
Reason of review
Return, Exchange or Cancellation Policy

ATT in Los Angeles, California - They are too expensive

I have at&t internet, cellphone and house phone.. Why is this so expensive?? I have a cellphone and so does my mom and the payments are brutal. I have decided to get rid of At&t internet and will get rid of the phones and do pay as you go.. It should not have to cost you 500.00 for internet and cellphone . outrageous and they are getting away with it.
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#1622250 Review #1622250 is a subjective opinion of poster.

ATT in Stoughton, Massachusetts - Customer service is useless.

1.0
Details
Have called the last five months to resolve a billing dispute and each it's the same old song and dance
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#1621026 Review #1621026 is a subjective opinion of poster.
Have to call each of 7 months since having "bundle" -- followed customer service rep instructions to send back one of 3 receivers I did not need and was still in box and plastic bag--took to UPS office as instructed by AT&T Phillipino--got printed receipt fromUPS and...
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#1619664 Review #1619664 is a subjective opinion of poster.

ATT in Lake Shasta, California - Poor service slow internet

1.0
Details
ATT - Poor service slow internet
The poor quality of internet is considerd by them acceptable.
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#1619050 Review #1619050 is a subjective opinion of poster.

ATT in Riverdale, Georgia - Unfair on bills

cancelled service on the 1st day of the month and they charged us for a full month of service said it was their policy!
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#1618916 Review #1618916 is a subjective opinion of poster.
Pros
  • Good package at first
Cons
  • Never update equipment and overcharge to cancel service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$80

ATT in Schiller Park, Illinois - Almost doubled my bill when contract expired 90$

1.0
Details
called to cancel and charged me for full month even though I had 2 weeks remaining
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Review
#1617849 Review #1617849 is a subjective opinion of poster.
Reason of review
Pricing issue
Preferred solution
Full refund

ATT in Smyrna, Georgia - Roadside is a JOKE

1.0
Details
Have been a customer of At&t for over 30yrs, have had roadside for over 20yrs, called for a tow was given the run around is putting it mildly, waited over 2 hours for them to tell me it would be an additional $73, for a tow, when it use to be up to 100 miles, now its up to $75 , but they all tell you something different, i have used them and never had to pay anything, and when you question this fee, you are told someone will call you back and they don't, i will be canceling Roadside first thing in the morning.
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#1617538 Review #1617538 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Cancel Roadside Service

ATT in Newark, New Jersey - Most incompetent corporation EVER

1.0
Details
How did AT & T get to be a mega-corporation when they can't even explain their own billing system? Or, figure out that with the elimination of CBS channels from their lineup that customers packages have changed and they need to adjust their pricing accordingly? Or, that their website is constantly experiencing technical difficulties (kind of funny for a tech site). Comcast is awful but AT & T matches them pound for pound in terms of their absolute incompetence. Not only are we cutting our wires but so are our neighbors. Do not become an ATT customer for any reason - you will regret it. Just sayin....
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Review
#1616617 Review #1616617 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Full refund
Tags
  • Att The Worst Of The Worst