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AT&T was supposed to provide dsl service for my home. The cost was 19.99 per month. They sent a modem but did not include an installation disk. We contacted them every week for four months before I demanded to pseak to a supervisor. I spent over an hour on the...
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1 comment
Anonymous
#836385

I have had the problem with them placing mt phone , internet, and directt.v. as they first told me I was elgible for and my bill would be 130.00 a month .

I got my phone and internet placed together but I am being billed seperlatlyfo my directt.v.

When I called them back on the issue they told methat they weren't doing direct T.V. anymore.

Review
#117634 Review #117634 is a subjective opinion of poster.
Loss
$140

ATT in Knoxville, Tennessee - AT & T harrasses me

They call my business phone every day asking me if I would like to change my business phone plan to a local discount plan. I tell them "NO, I am happy with my plan." Every day they call !!!! I get a call asking the same question, Each time I. or my employee, tell them no. The other day two AT& T reps came to my business and asked me in person. I told them the same info "NO!" I am tired of the interruptions and the harassment! Everytime we have to stop and answer the phone for non-business related calls it slows our production down. How can I make them stop?
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2 comments
Anonymous
#10088

My phone number was added to the no call list, they called anyway. They are the phone company and they don't care about the list.

They never take you off the list, even if you DIE>!!

Get a cell phone like I did. Get rid of them and don't give them your money-they only get stronger if you do!

Anonymous
#9886

enter your busines phone on the national do not call list. at www.donotcall.gov , look under more information..go to information for business...

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Review
#117021 Review #117021 is a subjective opinion of poster.

ATT in San Antonio, Texas - Thieves

I think calvary are a bunch of abusers. They try to get money from people that are living pay check to paycheck. I myself have had an issue with them. I advice anyone that has an outstanding account and they contact you, do not give them your bank information because they will withraw the amount without you known. That happened to me and it took me a week for them to refund the money and i made them pay for the odf that was charged to my account because of them. I will never give any collection agency my info again.
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Review
#116987 Review #116987 is a subjective opinion of poster.
Loss
$267

ATT in Houston, Texas - AT&T Telephone & DSL Service is bad!

I changed my internet provider to AT&T. I have had nothing but problems. They offered help if I agreed to PAY for ATT Help Plus and those guys actually made my computer crash by deleting programs that I needed. I paid $139.00 for their Help Plus program and ended up having to have another computer service come to my house to fix it...to the tune of $260. If you get AT&T DSL, Beware. Their tech support people were not real computer savy people and created major problems for me. If I had known I would never choose ATT!!!! Sorry AT&T...Your customer service stinks....and that is important to your consumers.
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Review
#116790 Review #116790 is a subjective opinion of poster.

ATT in Pompano Beach, Florida - AT&T collusion

I just found out that AT&T my phone co. does 3rd party billing without any notification of their customers. I was being billed by a company called Coast To coast mail services. AT&T gets paid to collect the money for the third party. It was a scam and I find its perfectly legal for the AT&T to facilitate the fraud!! Anyone reading this should write to their congressman and petition a change in the law. The 3rd party got my info from Coolsite.com, email addy and phone number, it was called Voicemail and I missed it on the bill for 6 months
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Review
#116376 Review #116376 is a subjective opinion of poster.

ATT in Jacksonville, Florida - At&t scammed me

A field rep from at&t came to my door to ask me if I was happy with my service. After expressing my concerns I showed him my most recent bill. He said for what I was paying a month ($161.00) I should be getting more services. I bundle my cell, dsl and basic phone service with no long distance. So he says he is giving me unlimited long distance, caller id, call forwarding/waiting and a few other worthless services and a $10.00 discount. Sounds too good to be true but I signed his paper work. When the dreaded at&t bill arrives, it is $40.00 higher than the previous month's bill. I call the number on the bill and the lady says because I agreed to the services I had to pay for them. She did give me a $25.00 credit on my bill and I removed the services. The lady on the phone tried to make me feel I was wrong dealing with a field rep, he did work for at&t! How can they promise savings and charge you more. I wish I could get away with that, there ought to be a law.
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1 comment
Anonymous
#83113

Basically he is a contracted door to door sales person for AT&T. He isn't really an AT&T employee and will lie and cheat you to get you to sign the paperwork.

He makes money from your sales and will be here today and gone next month with someone else replacing him in the turn style contract hiring that is the door to door sales. From the sound of it he got away with it.

You didn't disconnect only got a credit. He got the sale and you still lining the pockets of AT&T that basically told you to bend over and take it like a man.

Review
#116186 Review #116186 is a subjective opinion of poster.

ATT in Indianapolis, Indiana - AT&T is a rip off

Do Not sign up for AT & T DSL Service because when you cancel it during a billing cycle they charge you for the ENTIRE month of service whether you cancel it on the 1st day of the billing cycle or the last. Here is the info from their Terms & Conditions: " Monthly recurring charges are not prorated. Regardless of payment method, (Combined Bill or Credit Card bill) partial credit is not given to customers who change their price plan to another price plan, disconnect, cancel or are suspended from the service during a billing month." They are just out for your money. It is not FAIR to the consumer.
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4 comments
Anonymous
#6068

this corporate Train will eat your money. WOOOO WOOOO. Get on it or move b**** get out the way!

Anonymous
#6067

at&t doesn't care about you

Anonymous
#6066

get a clue!

Anonymous
#6065

You are an ***!

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Review
#115893 Review #115893 is a subjective opinion of poster.
Loss
$45

ATT in Charleston, South Carolina - CHARGED ME FOR SOMETHING I DIDN'T WANT AND I DEMAND IT BE TOOK OFF.THAT IS VOICEMAIL SET UP.

i'm charged for additional voicemail for 13.22. i've already asked for it to be took off.i demand that you take it off or i will be contacting my lawyer,because this is crazy how you keep charging me for something i ask to be took off.i paid for it last month but i'm not this month because i ask for it to be removed.thank you.any questions contact me at pamelas36@yahoo.com.or u may contact me at 843-873-4121.please i'm not being mean,i just don't want to pay for something i don't want.please take it off.if it is on my bill next month,like t said i will be contacting my lawyer. please give me back credit back for this month.
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Review
#115548 Review #115548 is a subjective opinion of poster.
Loss
$13

ATT in Gallipolis, Ohio - Falsely sold me DSL service

Got dial up? No one wants it I wanted dsl from my service provider At&t I v'e called in the past and they said it's not available to me .Recently I called they said yes sent me the modem gave me a turn on date and whamee! Four hours before they call and cancel,due to lack of facilities. Call customer service all they want to do is jump you ten times around and give you no answers. They just try to sell you something else.How do they get away with misleading people? Tell me.They can't even tell me when it will be available.If some one cancels or moves then a line will be open but is there a list don't think so just luck I guess.Called ohio public utilities they gave me corporate management number but of course there's no one available. I'm going to go forth and promote Time Warner to come and service my road which will be At&t's loss.We don't have any other affordable options.People get sick of all the high cost for satelite.If At&t can't keep up with the demand give it to someone who can. Customer satisfaction is not a strong point for them at all.I don't no what else to do.
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Review
#115465 Review #115465 is a subjective opinion of poster.
My daughters received go phones for emergencies after my husband passed away. We put money on the phones as needed, but because they- Vesta screwed up I am being charged 4 times what I should be. They went into my bank account and took out for 4 times what they should...
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25 comments
Anonymous
#1031946

I was charged on Vesta At&t today. for 50 dollars

didn't have my card with me at all and I come back home tonight to look at my account to pay bills and I gotten this charged on my phone.

I call and they tell me I have a go phone. I asked them what is the number on the go phone and they only tell me they can tell me the area code and the last four numbers. So I write the numbers down and my question to him is that the area code you gave me was 304 and that is not the area code I live in. Why am I being charged for a phone that is not even in my area.

And he said I authorized it. Really, how can I authorize it when I didn't even have my credit card with me are anyone calling me to authorize this transaction. This is Bull sh_t and this shouldn't have happened. Now I am fighting to get my 50 dollars back and they said they might put it back into my account in 15 days.

Sh_t 15 days from now is the 24th. So I have to go without paying one bill until then to supply someones freakin to go phone. This is none since and I wish I knew who did this bull sh_t to my card.

check all your cards please because you might have something you don't even know about.

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Review
#115252 Review #115252 is a subjective opinion of poster.