ATT Reviews

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Getting home phone

My phone line is not connected yet we have a phone an all but the line is saying disconnected line im just ready to use my service
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ID
#3084234 Review #3084234 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

I need to know why my phone and internet keep going out?

My business phone is going off. It was off for 3 hours. It goes off and shuts down the internet and the phone? Why?
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ID
#3080923 Review #3080923 is a subjective opinion of poster.
Location
Bessemer, Alabama

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Verified Reviewer
New Reviewer

AT&T political activities

No response, so we discontinued our AT&T service. Service had always been marginal, now it is not my problem.

User's recommendation: Take your business elsewhere.

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ID
#3078977 Review #3078977 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Let the company propose a solution
New Reviewer

Billing

hate them they made me pay 500.00 amouth and there service sucked and i will never go back to them ,.

User's recommendation: dont use att.

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ID
#3073902 Review #3073902 is a subjective opinion of poster.
Location
New Roads, Louisiana
Loss
$2000
Preferred solution
give me a full refund and 2 new phones and where i dont have to pay for them for 2 years
New Reviewer
I have At&;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;T for home service monthly bill approx $46. only local calls and very few have had service more than twenty years @ at this address...made my...
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ID
#3073810 Review #3073810 is a subjective opinion of poster.
Location
San Diego, California
Service
Att Phone Service
Cons
  • Service
Preferred solution
Deliver product or service ordered
I have had no phone for 35 days and many promises have been made to repair it. I have had technicians out and even had an appointment scheduled but the technician never showed up. I remained home the entire day that it was schedule with a no show.. I am at 72 year old...
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ID
#3071347 Review #3071347 is a subjective opinion of poster.
Location
Lake Worth, Florida

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Verified Reviewer
New Reviewer

Need Company discount for 609-373-****

I was asked to provide proof of eligibility for the AT&T Signature Program based on your affiliation with Gilead Sciences, Inc and i have shared my Company ID a week back by going to nearest AT & T and not sure why i received a mail mentioning that i still did not submit proof .
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ID
#3066960 Review #3066960 is a subjective opinion of poster.
Location
San Mateo, California
Preferred solution
ensure my employer offered discount is applied to my bill

Sim unlock service

Hi dear sir or madam I buy iPhone 11 from online eBay but its not support in my country SIM card please help me to unlock thank you. IMEI- 352909****88084 Please help me to unlock thank you so much
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ID
#3065448 Review #3065448 is a subjective opinion of poster.
Location
Mengellang, State Of Ngarchelong

Phone not working

The phones have been working since Tuesday November 9, 2021. I got a call from the technician who said there was a problem with the connections in Birmingham, Alabama. I would have never guessed that.
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ID
#3061322 Review #3061322 is a subjective opinion of poster.
Location
Athens, Georgia

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Verified Reviewer
New Reviewer

No help

Got my equip today an tv still not working.ive been talking to att since wed...I just want my tv on.
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ID
#3061156 Review #3061156 is a subjective opinion of poster.
Pros
  • Device
Cons
  • Too hard to contact for help
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer
Original review updated by user Nov 11, 2021
I recently last month was going to cancel my At&t fiber services due to a move. The At&t customer service told me that if I kept my service and moved it with me. They would give me $300, one $200 card and another $100 card. One thing lead to another I switched...
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ID
#3058398 Review #3058398 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Service
Att U-verse Internet Service
Pros
  • Price is decent
  • Internet does work and works well
Cons
  • Lack of concern
Loss
$300
Preferred solution
Full refund

Maricocarter28@***.com

Well phone has beeN hacked and compromise since June of last year and I have screen shots to sho hundreds of them and I've called u guys about it and other cyber security and wat not the individual streaming things stolen several accounts and my Facebook as well cartermarico4@***.com and they put something or made up an lie to *** down but already was and gone
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ID
#3058223 Review #3058223 is a subjective opinion of poster.
Location
Blytheville, Arkansas

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Verified Reviewer
New Reviewer

Landline not working

No dial tone now for over 2 weeks and cant get your repair guy out here. I received a text from him days ago saying our roads were too slippery and dangerous. The road is blacktop and over 12 people drive it everyday without a problem. He never showed up or apologized. I asked for his supervisor to be contacted and have not heard back from anyone

User's recommendation: Make sure you don't need help cause you won't get it.

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ID
#3058045 Review #3058045 is a subjective opinion of poster.
Location
Oakland, California
Loss
$20
Preferred solution
Deliver product or service ordered
New Reviewer

Poll and wire down

There is a pole down in my yard blocking my driveway and a wire down the pole says property of AT&T I need it removed
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ID
#3054528 Review #3054528 is a subjective opinion of poster.
Location
Apopka, Florida
Preferred solution
Poll down

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Verified Reviewer
New Reviewer

Charge inacceptable

I have a charge on my name that I decline, Im not a robber, I dont why AT&T charge me this money. I was a customer and I left this company. I did not stay for even one month. I dont know why this company charge 172.70$. Im very angry about that , and I will take action . What did I order from this company to charge me that money?

User's recommendation: I’m not recommended this company, I’m very angry about them. No customer service.

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ID
#3052545 Review #3052545 is a subjective opinion of poster.
Cons
  • Bad customer service and they want to steel your money
Loss
$173
Preferred solution
Full refund