ATT
Reviews and Complaints
Repetitive call to my parent's home phone that sounds like a fax. Many times a day every day.
Preferred solution: Let the company propose a solution
Dispute of bill
I have received a bill from sunrise collections saying i owe at&t 1,352.80. I have written to them twice to say i do not have at&t, i also called your customer service dept.
and spoked to one of your representatives who was extremely helpful i also gave him the phone# in question when he looked it up it was not in my name. As of this morning I'm still getting phone calls from this collections company. The phone number in question is 267 591 **** this is not my phone number. I am writing to you to please check into this as it is very upsetting to me as this company has some personal information which i would never give out.
Also when they call my home it sometimes come up as potential spam. Here is the phone number for sunrise collections 267 703 ****.,thank you for takinf the time to read my complaint and i hope this can be resolved.
Thank you
Noreen Hall
User's recommendation: It's been a week and I have not heard back from at&t I guess they can't be bother since I'm not a at&t customer. I wonder do they only help actual customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Elgin, IllinoisLousy customer service unfair billing practices
User's recommendation: Stay away
To get my number change
- He coverage is goodt
- Tried to find problem
- Phone selection
My IP address is not detecting online and I'm blocked for all my accounts
Preferred solution: Deliver product or service ordered
Internet doesn’t work
- Very poor interface with customers
- Slow nonworking internet
User's recommendation: Get Comcast
No satisfaction
User's recommendation: Find a better company!
Need a repair man
Preferred solution: Need a repair man
I'm trying to port my number
Preferred solution: Let the company propose a solution
Bad Service
User's recommendation: dont call
Need phone bill from 1996
User's recommendation: Forget about getting what's owed to you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerATT Uverse connection
Preferred solution: Let the company propose a solution
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Houston, TexasDispute Over charges from April 2020 -Nov 2020
Unlock
Preferred solution: Unlock code
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent advertising
I live in a rural area of Maine where the only cell tower near me is AT+T. However, service is still spotty.
So we switched once again to At+T and did it in your Ellsworth, Maine store last fall-
the day before they were to receive the iPhone 2.
We were repeatedly lied to by your staff Jennifer Worcester then and two days ago, by a manager named Mark.
The primary reason we switched from Tmobile had to do with a promotion they were promoting for $200 off from AARP.
There were posters and signs everywhere advertising the promo.
Jenn told us that the credit would show up
on our bill in 2 months. I have checked on my app and called monthly wanting to see where the $200 credit was.
I finally heard there is no record of this promo.
And after spending hours in the store while transfering data, etc.
I asked for the paper work as we were leaving for our
transactions and discount and they refused us any receipts.
Two days ago, we returned to the store and again, Mark at first denied there was such a deal.
But since I recalled everything, he said his boss was in a meeting and he wouldI still got the run around.
Maybe when he does paperwork I will see the money next month.
This is not acceptable.
I am contacting AARP next to complain.
My phone numbers are 207-775-**** and 207-838-****
I have spent hours on hold on the phone with customer service. I want my $200 credit asap please
with no more delays.
And you need to realize there is fraud going on in the Ellsworth, Maine store.
- Terrible coverage and
- Fraudulent promotions and service
Preferred solution: Full refund
User's recommendation: Do not use this store.
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After 6 months of actively begging for our discount, we have a credit on our account. Thank you. I will never use this service again.