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Att - Buyer beware Signing up for AT&T with 14 day grace period...
I took this opportunity to try a different cell service, 14 days they said no charge grace period. We returned phones in 11 days service below substandard. Went to store they asked for a passcode which was never setup by ME.... In store 2 hours trying to cancel...
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Anonymous
Optimistic1

I'm in the same boat. I wish I would have see this post before I decided to switch to At&t.

1.0
Sparta, Tennessee
I didn't like
  • Mass confussion
#1101874
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Att - I'm ready to change  providers
Att - I'm ready to change  providers
Att - I'm ready to change  providers
My paycheck was changed abruptly to a direct deposit .I had already extended my payment date and then changed it again online .the direct deposit states that it will be 3-5 business days before my payment arrives so I called att and asked them to extend from the 24 to...
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#1091372
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Att - Stated monthly charge vs assumed charges
3/3/17 purchased internet service. Stated monthly charges didn't match my bill. No one at cust service acknowledges the discrepancy. They insist on a price that's not stated on the their own order statement. They're insisting that the charges are & should be $40...
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3.2
#1071537
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Att - Simple Review #1470261231
Att - Simple Review #1470261231
1/2

Short Review on August 03, 2016

Att
#894139
1.0
Details
I believe there is an evil act going on with ATT Uverse and with unified billing. Please write me an email, we will go to the media with my paper work and question ATT to what's going on. I believe the company is truly stealing from their guest. Email me at andrew_bhatia@yahoo.com class action lawsuit sounds great..! Something is not right with this company. Thank you
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Att - Simple Review #1469649120
1/1

Sm G360T Ud Review

Att
#889754
5.0
Details
I had bought this phone a while back and had droped it by accident. I had aslo purchase device with insurance So what can I do about getting another replacement
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Exchange, Refund and Cancellation Policy
Value for money
Website
Att - Simple Review #1423690051
1/1

Service Center Review

Att
#593756
1.0
Details
Horrid customer service at aiken,SC att store. No one greeted me, no took my name for waiting list no one made eye contact or said Pl wait. No sign in sheet. Been here 45 min waiting.
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Billing Practices
Customer service
Price Affordability
Product or Service Quality
Att - Simple Review #1418069070
Att - Simple Review #1418069070
1/2

Att Phone Plan Review

Att
#567182
2.0
Details
Atrocious customer service, company should be liable for errors made by them and not the customer.
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Billing Practices
Product or Service Quality
Att - Authorized Dealer Misled Us = Fraudulent Charges
Att - Authorized Dealer Misled Us = Fraudulent Charges
Att - Authorized Dealer Misled Us = Fraudulent Charges
AT&T authorized rwp by Springmobile, store no.2567 /CFUS, Tulsa, Oklahoma First let me say we didn't know this was a rep. Not posted outside amd if posted inside, it's not easily visible. AT&T has been horrible and not helpful trying to get these charges fixed. Every...
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1.0
I liked
  • Will def not recommend based on your customer service
I didn't like
  • Failure to resolve issue
  • No response to your problem
  • Takes hours to deal with customer service
#1067752
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Att - AT&T Direct TV SPAM
AT&T with its offer of direct TV went farther than just spamming us. I called to AT&T for an international charge on my account and they started to offer me a direct tv. I clearly stated that I have no interest in it because I have 6 months left for my 2 years contract...
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ramisa001
ramisa001

and the biggest problem is that I am applying for mortgage and absolutely can not have any enquiries on my credit repost

Anonymous
Ramis

I spent more than 2 hours between chatting, then chat was dropped, then waiting and chatting again, everytime they were transferring me to supervisor, manager etc, and at the ...

2.3
I liked
  • Coverage and speed
I didn't like
  • Cant trust anyone
  • Bait and switch billing
  • Customer support sucks
#1055633
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Att - Holly R at AT&T Call Center Buffalo New York ripped me off on a $25 dollar credit.
Att - Holly R at AT&T Call Center Buffalo New York ripped me off on a $25 dollar credit.
AT&T Screwed up my bill pay account by not saving my information when I changed banks costing me a service fee on my credit card. After about 15 phone calls to talk to someone who could help, Holly R at the Buffalo, New York called center issued me a $25 credit on my...
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#1046880
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Att - Complaint
Called number was all set up for new customer internet and tv. Told I qualify for $200 sams card. I'm a single mom and it was a big deal. Was transferred to someone else after set up to verify gift card. Then was told the card was not on my account that he would do a...
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neurodoc
neurodoc

Be happy you did not get that gift card from AT&T. Otherwise you would have been locked in for 2 long years with that joke of a company. Your wallet will thank you in the long...

2.8
Product
#1042073
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Att - AT&T UNSAFE EQUIPMENT SALES FRAUD
Att - AT&T UNSAFE EQUIPMENT SALES FRAUD
Att - AT&T UNSAFE EQUIPMENT SALES FRAUD
Have been trying to get AT&T to remove broken pole from en-front of house my for months Power company has removed thee lines Comcast has removed there lines. The only thing holding up this telephone pole is AT&T phone wire. Now I made changes to my services with AT&T...
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1.1
I liked
  • One bill
I didn't like
  • Lied to make sale and keep me from leveing
#1005760
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Att - Ripped Off by AT&T
I am a long time AT&T customer but I have had a horrible experience. In late October I was told by an AT&T representative that if I switched my cell phone from T Mobile I would get a $650 gift card the end of Nov. When the time came and went I called and told it would...
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Anonymous
Karen

I don't know how AT&T gets by with their false advertisement. I too joined AT&T in November. AT&T combined my account with someone with similar name and took $406.00 from my...

#996812
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Att - Mobile Phone Service Review
I pay $91-$95 per month for phone and internet service with no wireless hotspot. I am on vacation and paid $60 for an international package. I have 6 days to go and ended up using 297 MBA and then I shut off my internet. Now I have to keep my phone in airplane mode the...
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Anonymous
Anonymous

My bill is $246!

1.9
#981576
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