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Just got off the phone with the AT&T after upgrading my daughters phone to an I-phone, found out that they will not upgrade her data plan to unlimited Web because she did not have it before. I have three other family members with I-phones that have the unlimited Web option - they were grandfathered in per the AT&T supervisor?!

This was not explained at the AT&T store by the sales person.

I was lucky that I checked the bill today and saw that the newly upgraded phone was almost over its web limit. What a bunch of greedy bastards!

Product or Service Mentioned: Att Phone Plan.

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Still greedy in 2016. Just dumped my AT& 48 hrs later I am still waiting for them to "unlock my device" so I can get service with another company but still use the phone I have.

(i purchased my phone from AT&T and I guess I still "owe them" for providing me this phone) . **20 year customer *** 20 years!!

*** YOU AT&T!!

Still waiting..52 hours later.." they are lookng into it"..

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