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Update by user Dec 13, 2014

Still no action by AT&T!

Original review posted by user Aug 14, 2013

Received regular postal mail today, 08/14/2013.

Letter dated: August 10, 2013.

Return address for this mailing: AT&T Autopay Program

PO Box 5093

Carol Stream, IL 60197-5093 (Quite a bit of fraud registered here!)

AT&T Account Number: xxx-xxx-xxx- (missing numbers)?

An issue has been identified in our AT&T AutoPay program records for the AT&T (bogus) account number referenced above indicating that your credit card is due to expire.

Addressed from: 2315 Northwestern Hwy, Ste200

Southfield, MI 48075-7708

Google locates this location as being in the center of the intersection of: Lahser Road / Northwestern Highway, Southfield, Michigan, United States.

Return addressed to: AT&T AUTOPAY PROGRAM

2315 Northwestern Hwy, Ste200

Southfield, MI 48075-7708

Seems this scam/fraud has resurfaced since I don't see any complaints this year.

I do not have an account with AT&T so I knew this was bogus but I did attempt to report this to AT&T who couldn't be bothered!

Since this could possibly impact a person using AT&T services by signing up for this scam I find AT&T's lack of knowledge and interest in this information incredible and the reason why I and anyone I know won't use AT&T for anything.

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Just received the same letter on August 18, 2018. Scam is back in action. Type your message here


ATT is more upstanding than this, dont usually ignore consumer concerns


I received a similar letter on May 23, 2018 asking me to up date the credit card information for my Auto Pay. Everything on the letter appears to be legitimate except the referenced account number that caught my attention.

Be vigilant people.

Verify each account information listed especially if you have bundled AT&T accounts. The scam has resurfaced!

to J. Dien #1501473

Thanks for letting everyone know that AT&T continues to allow this and many other scams done in their name to continue! This an outrageous policy from a company built on greed!


Just got one. Letter looks the same as the image posted here.

But address is different (24400 Northwestern Hwy, Ste 210, Southfield, MI, 48075).

This address matches one of the complaints on AT&T's FB page.

Anyway, the letter didn't look that legit to me. But the return envelope looked very real, where I agree with another poster, the envelopes may have been stolen from AT&T.


Got the same letter.


Fidinta call em up.


I have ATT AutoPay for years it works great


I received the same thing! Thought it was weird that at&t would send a letter for me to update my autopay when my account have been still active and credit card is already up to date. Please be aware people!


I mailed the letter to AT&T. I can see some people providing the information. Someone is always trying to take what has been rightfully earned.


I got the same thing. ***! step up ATT and warn your clients!!!!

Aurora, Illinois, United States #1351343

Can somebody give a call i had a problem with credit card i need to speak to someone about it my number is 331575-0293


I have been to the AT&T Autopay Program location. I was worried about sending my credit card information.

The people at the location were very nice gave me a tour. The process thousand of applications every day, I am confident that every thing is ok and not a scam.

Columbus, Ohio, United States #1328859

I just received this letter as well. Logo trademark are 2016 and no phone numbers listed anywhere.

Norcross, Georgia, United States #1303504

Here we are in to 2017 and I'm still receiving these. So glad I took the time to look it up before filling anything with my banking information.

New Berlin, Wisconsin, United States #1299923

I got the same letter. You are right AT&T does not give a ***. They hung up on me.

to Anonymous #1309923

If it is a fraud and coming in by mail report it to your postmaster.

That would constitute mail fraud and the Feds will hunt them down


I got same letter. Wow am I glad I checked because it looks legit and had lots of info.

The reason I checked was because I thought that our credit card isn't about to expire and plus, you have to double check everything in this scammy world. How sad!


2/21/2017 - Just got a letter that looked just like this. So the scam is alive and well.

It didn't feel right to send my credit card number by mail (with a signature, even!) so I logged into my account and found that my credit card was in fact not expiring. Pure scam.


This scam got me, too. 10 hotels booked in my cards number in Southfield MI.

Chase Bank doesn't care neither does AT&T. The card never left my possession but, I filled out (reluctantly) the form and mailed it in approximately one month ago.

Costa Mesa, California, United States #1210744

It has apparently resurfaced. I too just received a letter for AT&T Autopay.

Letter saying auto pay isn't working and we need to send our credit card info with signature to this address. I never send my credit card info anyway. My concern is that obviously someone isn't handing out recent information on their customers. Otherwise how would this person know that we just started auto pa?

Taking this letter to AT&T today. Unfortunately I think that some people may fall for this.

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