Update added by user May 28, 2012
On May 15, 2012 AT&T sent a refund of my minutes that I bought.
Original review posted by user Apr 27, 2012
I went on the AT&T Website to see if they had coverage in my area for their "Go-Phones".The Website showed that they do have coverage in my Area.
I bought their Phone, Charged it, Activated it. And then used that phone to put minutes on the phone. After the money was added to my phone, AT&T sent a text message to me, Telling me to switch off my phone and then switch it back on. I did that and then the phone would only work for 911 calls only.
Along the top of the screen (On the phone), Were two Icons, Meaning (1): 5 Bars antenna signal. Right next to it was an Icon Meaning (2): No Service available.
I Called them, Requesting my money back, They told me I needed a better phone. Bait and Switch!
I wrote the company a letter and requested a refund.They Ignored My Letter.
More Review Details
- Monetary loss:
- Product or service
- Samsung Go-Phone
- Review category