0 comments
Not resolved

WE HAVE BEEN AT&T CUSTOMER FOR MORE THAN 10 YEARS AND WE WERE TOLD ABOUT THIS SHARED DATA PLAN 6GB PER PERSON FOR 2 LINES FOR $90+TAXES AND FEES, WONDERFUL RIGHT?NOT REALLY.

WHEN OUR PLAN GOT ACTIVATED IT WAS NOT 6GB PER LINE IT WAS 6GB TOTAL FOR 2 LINES SO AGEN LIES TO US. AND YOU KNOW WHAT IS THE WORST ? OUR FIRST BILL WAS 121$ EXCUSE ME ? $90 FOR FIRST LINE AND $30 FOR SECOND LINE.

WHAT IS WITH AT&T GUYS LYING ?

IS THERE ANYTHING CALLED 'VALUES' CUSTOMERS TO THEM ?WE STILL HAVE A CONTRACT WITH THEM FOR A MONTH BUT ONCE THAT CONTRACT IS OVER, WE ARE DEFINITELY LOOKING TO MOVE ON WITH ANOTHER CARRIER CAUSE ATT LIED TO US LIKE THAT SEVERAL TIMES IN THE PAST AND WE ARE SO DONE WITH THIS.

Review #1021886 is a subjective opinion of a user.

1.0
Diversity of Products or Services
Customer service
Discounts and Special Offers
Reliability
Product or Service Quality
Value for money
Website
Exchange, Refund and Cancellation Policy
Billing Practices
Price Affordability
Coverage Area
Warranty
Advertised vs Delivered
Style and Design
PRODUCT OR SERVICE
Att Mobile Phone Service
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Let the company propose a solution

Had an Experience with Att?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"They may have a great product and I believe they do. However, their call center support is absolutely useless. Too many roads to navigate to get anywhere. ..." Read more
"So upset after my husband paid $450 deposit for uverse installed on Friday not working on Saturday, need a new receiver didn't they know that it was old when they..." Read more
"First - I port my phone # from AT&T to Verizon, I receive an email telling me that my final bill is ready (email dated 11/30) I attempt to..." Read more
"Received regular postal mail today, 08/14/2013. Letter dated: August 10, 2013. Return address for this mailing: AT&T Autopay Program ..." Read more
"They were only helpful until they had my money! I ordered the shoes and paid the extra money to try them before having them dyed to insure proper fit. They..." Read more
"Last year I found out I have celiacs disease, and immediately went on a gluten free diet. I am so glad I have a friend that educated me on what..." Read more
"I am writing a review for Direct Express prepaid debit for Government Benefits. I had read hundreds of dissatisfied consumers. I had unauthorized activity on my card, my claim was..." Read more
"I spent $80 on a fruit basket for my daughter and what arrived looked nothing like the picture. The basket was pathetic and the amount of fruit came no where..." Read more