My internet went down due to At&t crossing it with the neighbors who recently signed up for a Uverse account through them. It took them a month and two days to figure out the issue and to send a prim tech out here to resolve the issue after multiple sales pitches (a month a 2 days worth) trying to get me to switch to Uverse also, which I FINALLY gave in to, whatever would get them to come out here faster to fix my internet!
I was also promised TWO $100 gift cards for my inconvenience, which I never received and that they have no record of. Eventually, when the prim tech came, a month and 2 days later (Yeah, I counted!), not only did he FIX my net, but he stole my brand new digital camera that had photos from my grandmothers funeral and month long vacation in cali. At&t's response? "Well, did you SEE him take it?
Where's your proof?". ***
Product or Service Mentioned: Att Account.