Washington, District Of Columbia
Not resolved
1 comment

I called ATT customer service at 800-288-2020 atleast 5 times and i was given the run around each time. I am still being billed on my old internet account.

i had called couple of months back to get it cancelled but it has not been done. whose fault is it? i was also told that there is nothing they can do to help. Now i am double billed and when i try to ask if it can be corrected, i get the run around.

i will get another ISP and NEVER recommend ATT to anyone! Stay away from AT&T!

Product or Service Mentioned: Att Internet Service.

Monetary Loss: $206.

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I would be happy to help you get this straightened out. Can you please send me an email with your account number and contact info? My email address is ATTNicole@att.com.


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