I’ve been with AT&T way before it was AT&T, it was Houston cellular when I purchased a cell phon for the 1st time and that service has gone down hill ever since AT&T bought out Houston cellular. The cell phone signal / reception is horrible in Texas especially Katy Texas, and Phoenix Arizona.
Not only bad service now they’re making their customer pay inflated prices for a new phone when they are eligible for an upgrade but you can’t even buy the phone straight up now you can only buy a new phone on monthly installment plan! This is absolutely ridiculous!
Being a loyal customer for many many years means absolutely NOTHING to AT&T! This is very sad how extremely greedy AT&T has become.
Product or Service Mentioned: Att Mobile Phone Service.
Reason of review: Pricing issue.
Preferred solution: Price reduction.