This is the third month in a row that some outside billing company has added an unauthorized charge for a service I did not order to my AT&T bill. It takes me at least an hour on the phone to three different companies to cancel the service and get a refund.
The worst thing is AT&T refuses to allow me to put a blanket block on all such future third-party transactions. The service rep just tells me that that is not available.
I can prevent all collect calls but why can I not stop third-party companies from scamming me? Perhaps AT&T gets a cut?
Product or Service Mentioned: Att Phone Service.
Monetary Loss: $12.