West Palm Beach, Florida
1 comment
Not resolved

One year ago At+t came out + installed a cable across my driveway that they explained was temporary.My husband hit the cable immediately with his truck + almost(according to At+t) pulled all of the lines + poles off which would have meant instant death for my husband.

Related: Att Customer Care Review

Not only have they left a deadly trap across my driveway but we can't have trees trimmed for hurricane prep,my husband works on cars + huge hunting buggies + has lost going on 2 hunting seasons worth of work bc they can't get into my driveway, cars are towed to outside of property + we have to push vehicle 100' down the driveway as tow truck can't get in. I have called numerous people from At+t + everyone of them have told me how dangerous this cable is + not sure why At+t put it there. I can't believe that we are not important enough to protect our lives. Please see pics + damage from my husband hitting the cable.

There is not only possible loss of life from the cable but for 2 years we haven't been able to have tree trimmers out for pre hurricane cleanup.

I can't imagine the damage the trees will cause to my house + my neighbors.Shame on At+t as human life means nothing to them.

I didn't like: Condescending attitude, Being mislead.

Review #906317 is a subjective opinion of a user.

Customer service
Billing Practices
Product or Service Quality
Coverage Area
Advertised vs Delivered
Discounts and Special Offers
Style and Design
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Value for money
Price Affordability
Reason of Review / Monetary Loss Unheard-no one seems to care / $200
Preferred solution Let the company propose a solution

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Palm Coast, Florida, United States #1204663

Stay classy ATT.

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