Atlanta, Georgia
1 comment

I've spent nearly 4 hrs talking to 7 reps at AT&T.

They didn't apply a $311.03 payment and now are charging $4 as "late payment", though payment cleared 12 days ago!

Satellite and phone "interrupted" (off!) for 2 days.

We have credit scores of 800+ each and NO "slow" or "late" pays to anyone -- ever.

NO *warning* e-mail or phone call.

We've never been so thoroughly disgusted with a company.

Oh....we use BILL PAY ONLY.

I don't yell/cuss, but I'm ticked!

We will look for options to ditch AT&T.

Product or Service Mentioned: Att Phone Service.

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Natasha
#514376

Hi there,

Sorry about the trouble you have had with your service. Im with ATT and would be more than happy to help!

Please email me at ATTChrisZ@att.com with your name in the subject line. Please include your Uverse account number. Please let me know you are replying from this site so I know it is you.

I am here 8:30-5:30pm CT. ~Chris Z myATT Social Media Manager

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