Since AT&T jerks everyone around, bounces you from representative to rep, is trained to simply HANG UP on their customers, etc., here is some contact info you can use to get a direct line to customer service supervisors; Donald Wartluft (Team Manager -
icare3@amcustomercare. att-mail.com) 918-204-1116 & Ifeanyi Bellamy (Donald's supervisor - icare2@amcustomercare.
att-mail.com) 918-204-4237 can both be reached directly at the numbers provided. BOTH can assist with ANY complaint issues from ANY service area! Quit getting bounced from dept to dept & call these gentlemen direct to avoid long hold times, inept service, being hung up on or transferred to their outsourced Indian office!
AT&T has proven to be the industry leader in DROPPED CALLS & absolutely HORRENDOUS customer service! Don't play their game & simply get a live service supervisor that will immediately assist!!! Pass this on to ANYONE & EVERYONE you know. Eventually they will get the hint that their CUSTOMERS come first!