I happened to notice the my AT&T bill was higher this month and, in spite of the deliberate complexity of the 4 page bill, located a "minimum usage charge" for long distance even though I do not use my home phone for long distance AT ALL. EVER.
Don't want long distance, just a basic phone phone. The AT&T rep told me that beginning July 1, everyone would be charged a 2.00 minimum usage fee which become 4.86 after fees and taxes. The way they so quietly slide the additional, unnecessary fees on is sneaky and infuriating. AT&T - COME ON!
Why are you gouging your long time customers????
This will be my last month with AT&T. I will be very busy communcating this info in multiple ways.
Product or Service Mentioned: Att Phone Service.
Monetary Loss: $4.