Highly Disappointing Services!!!!
I have been calling at&t customer care (611) on daily basis since the last two months. My security deposit of $500 which was to be returned 3 months back is still not received.Irony is that every time I call at&t I receive a different answer to the same problem. Some say that the money has been sent by a check, whereas others say that the money will be deposited in my bank account directly.Sometimes I have even receive calls saying that the case is resolved.Furthermore,the expected date for the receipt of check is extended by two weeks every time I call the customer care.
This particular incidence has upset me deeply.
Case Number: CM20120906_48370471
Product or Service Mentioned: Att Customer Care.
Monetary Loss: $500.