AT&T had CITI Bank send out Pension Checks. They sold out to Fidelity Service Center:
They refuse to send check in timley fashion. Reported this to them 6-7 times, with different story told to us about why it has not arrived, 7-8 times now.
At end of month 27-31st , the pension funds arrive for many years. just fine.
This new group takes it over at the beginning of this year and NO Check. we had to wait 8 business days to report NO check, for new one to be issued. Still NO check and they said it would be here by 20th, then 23rd, but STILL nothing arrives.
It has been 3+ weeks and nothing but excuses.
This group fraud's people. It only takes 1-2 days to send a check out. They have every excuse in the book. Why does AT&T company have this group delay and or fraud me?
Many years of having our funds sent to our door and now this Fidelity Service Center is playing games, holding our funds and most likely many thousands of Old folks like me are now suffering because this group is making millions of interest by holding people funds from them.
Being 77 yrs old, WHY do banks do this to retired people?
I deserve to be paid interest on my funds they are holding. I am sure they are stiffing 10's of thousands of people. My first call, the Lay said they are receiving plenty of these calls.
They said it was Holiday, then it was weekends, then it was MKL Day and now to wait another 7-10 days. I can not pay my bills and they have cost me a bounced check as well.
I am OLD and count on my little 300 in pension funds. Why do they beat an elderly person down, with lies?
Somebody! Help !!
Attorney Generals Office? FTC?
Who can help?
My name is Ardele Thompson - in Texas
plan: CB Q-059-168
Why does this company treat me this way? I am handicapped and can not do anything but call and they keep lying to me, on the phone.
Please help! I can not get help from them and they are not sending my funds I am entitled to and have earned! I can not buy my Medications and pay my bills, with out my money due me.
Can ANYBODY? call them and tell them to send out my funds? PLEASE!! Help.
Product or Service Mentioned: Att Phone Plan.
Monetary Loss: $300.