Not resolved
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
0 comments

I see this is noted under 2013, it’s now 2019 and AT&T is still doing the same thing. I have five lines with them for cell and when I moved I also received an email and paper in my movers packet for the $400 reward.

I buy the package, have it installed, pay first month and wait the 30 days for my reward. It’s been over 60 days and I’ve been given every excuse to why I can’t get my reward. Firstly, no reward exists despite my evidence otherwise. The reward was expired, no it doesn’t expire for another month.

The sales person put me in contract- I called and they only offer contracts so again lie. Now they claim I was told originally I wasn’t eligible by the person who sold me my package. That lie is the most infuriating since now I’m the one accused of lying.

I told them to go back and review that entire phone call from when I set up service on 12/22. I haven’t heard back since and probably never will.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment