I opened my statement from AT&T and was shocked to see a normally $79 bill jump to $96. The statement added "OAN" chgs which I've never heard of.
Person I called said this enables the customer to get phone numbers for a monthly fee. I never, ever call information for a phone number, I have 5 phone books and will not pay extra for a number: I can also go online to get a number. Bottom line I already pay enough (too much) to AT&T. They said someone else authorized it.
Well, I feel that's too bad-It's my account and only I have the right to make changes.
They said they would remove the chgs. We'll see.
Product or Service Mentioned: Att Account.