I am on the AT&T unlimited data plan and my data speed was throttled to .1Mbps with 6 days left to the billing cycle! Thy did this when my usage reached 2gigs a month!!!
That is only 2 gigabite in a month. When I called them, they told me that they can not help me. After asking to speak to someone else they said that whenever they get a call from the top 5 data user they get forwarded to "this department" to deal with us. No help was given and now my phone is useless.
This in essence puts a limit on the unlimited plan. I am done with this company, stay away from AT&T.
Product or Service Mentioned: Att Phone Plan.
Monetary Loss: $86.