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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Update by user Mar 26, 2017

Again two times they sent out people unable to even work on the problem. And no-one from the main office has returned any of my calls as promised.

Original review posted by user Feb 10, 2017

Have been trying to get AT&T to remove broken pole from en-front of house my for months Power company has removed thee lines Comcast has removed there lines. The only thing holding up this telephone pole is AT&T phone wire.

Now I made changes to my services with AT&T and was told no more cost after I pay my bill for February and even got a $25.00 to make the changes. I paid the bill and 2 days later they demand more money right now even wanting bake the $25.00 credit I had got. No credit for current payment. But I will get credit after I pay again but that credit will come in six weeks.

i was told my Bill will go down but instead some how they have raised it 80% for February. And I may get credit back by April.

if I had not been lied to by sales and service staff I would have never made the changes. And had gone with a new company as I was planning.

Product or Service Mentioned: Att Customer Care.

Reason of review: Lied to more than 8 times.

Monetary Loss: $220.

I liked: One bill.

I didn't like: Lied to make sale and keep me from leveing.

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