Product: Att Account Clear all filters (339 of 339 reviews match)
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ATT - 20 a mouth I don't think so

Galaxy S8 $21 a mouth and add line 20 dollars to att account not telling you your first account has to get a upgrade of 16 dollars then 20 on top of that
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Att Account
#1180411
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They hit you with a late fee when you make the payment on time.I would not trust there automatic bill pay because they find a way to nickel and dime you to death. If the payment is post marked on or before the due date then, it should not be late. At&t is notorious for...
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1.0
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Att Account
I didn't like
  • There billing practices
#1178823
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ATT - Awful Customer Service

At&t is the most disfunctional entity and creates enormous hassles for their customers. For one small issue, spent almost two hours on the phone and now have to drive 50 minutes one way to have my account password reset so they can resolve the issue. Are you kidding me!
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Att Account
#1176725
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I never sign up for automatic payments because I have 8 people on my account and I make there payments for them somehow att went and change my account to automatic payment. they took the whole bill out of my account. I call and talk to some foreign guy couldn't...
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Att Account
#1163151
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Can not believe in the age of computers that this tech company can not program their systems for every department to see notes for customers accounts from another department so you don’t have to spend hours being transferred from department to department oh and let’s...
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Att Account
#1147167
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You need to improve phone service on fraud Department my account been hacked I try get contact with fraud Department they put me on hold 2 hours still don’t answer yet That is fk poor customer service fraud department. It’s suck I want to move to other service soon ....
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Anonymous
Anonymous

I'm witting this while on hold with ATT (45 minutes into this)... Was told the average wait time for the fraud department is 2.5 hours. Same thing, someone ordered a iPhone ...

Anonymous
Anonymous

I'm going thru the same thing. Someone hacked my account and ordered an iPhone X. I caught it before they shipped it but have been on hold for 4 1/2 hours trying to get ahold ...

1.0
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Att Account
#1146318
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ATT - Bad for me

It happened 3 or four times. They were contacted my bill doubled i was kicked off the auto pay reason unknown .
1.0
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Billing Practices
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Att Account
#1132066
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I was a Sprint customer for over 14 years and did not want to switch as I don't like change but the bill kept growing higher and higher each month so switched to AT&T thinking they would be better as far as price which they were but boy was I wrong to switch to AT&T...
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1.0
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Att Account
#1110220
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I retired last June and moved away from the city.I had really bad cell phone reception so I called my current carrier AT&T. After waiting for what seemed to be an eternity I finally got to talk to someone who told me that there wasn't much that they could do to help...
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Att Account
#1109637
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I went into an AT&T store in New York in July 2017.I went into inquire about my bill. I was wondering why it was so high, since I had already paid off one of my phones. They told me that I was paying for two lines, even though I did pay off one phone, the other phone's...
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1.0
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Att Account
#1108602
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