Manufacturer: Att Category: Replacement Clear all filters (3 of 3 reviews match)
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Less than a year prior my current device was eligible for an upgrade, and after speaking with AT&T, the current plan we were on was no longer available and the sales rep with ATT.com talked me into the AT&T NEXT program for the available upgrade eligibility. And at the time, there weren't many options as far as a fair upgrade was concerned so I ended up settling for the Samsung Galaxy S6 Edge, Saphire blue, 64 gb. At the time, they were...
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2.1
Att
I liked
  • Device
I didn't like
  • Lack of communication
  • Poor treatment
  • Lack of resolve
#984321
On May 8, 2016 my son bought a new LG phone.On? The LG phone stopped working so he went to AT&T and they said to file an insurance claim. So I called AT&T and they told me that they would send out a different phone and to not file insurance as they consider it a bad phone. So he received an LG G5 on? This LG phone stopped working on? So he took it back to the store in Chan Hassan Minnesota and spoke to a gentleman named Andrew. Andrew opened the...
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Att Cell Phone Replacement Review

#908623
3.2
Purchased ATT go phone which slides into a tablet. Phone stopped working so I called customer service. They told me to ship it back to them but the have to charge me 200.00. My phone with tablet was only 99.00. She said once they receive my phone the 200.00 will go back to my account. I received the replacement, but they are trying to tell me they never received the phone.
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