Product: Att Customer Care Clear all filters (286 of 286 reviews match)
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Wnt to cancel my contract with att not what I expected they lie went fro. Sprint to att in July 17 went on switcher plan sold them my 3 phones switched 3 phones was surpose to get up to 650 a line got nothing store in bartonsville pa won.t help me spoke again with...
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1.0
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Att Customer Care
#1174018
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I was promised $40 per month for internet service and they billed me $60 per month.I have been on the phone with them for about an hour and still holding. I chatted with someone for an hour yesterday. The problem is still not resolved. Even if it gets resolved, I hope...
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Att Customer Care
#1172944
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I am livid!Worst customer service ever. I decided to do a thorough check of my bill/statement and noticed they have been charging me for a tablet not in use and my contract with it was up last June 2017. $10 per month for the last 7 months when I had it cancelled. I...
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Att Customer Care
I didn't like
  • No response to your problem
#1171757
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I am filing a complaint about AT&T I have service with them for TV Phone and Internet.I called on 01-03-2018 about when my contract would expire. I spoke with Joshua Dennis, AT&T Loyalty Group. I was informed that if I returned 3 receivers my bill would be reduced and...
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1.0
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Att Customer Care
I didn't like
  • One lie after another lie
#1162060
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I called to cancel my account, they had a customer retention rep call me and they offer to cut my bill in half, of course that didn't happen.Called back in 2 weeks later and went through the same routine. Finally canceled my account and was told by that rep they would...
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Att Customer Care
I didn't like
  • There representatives
#1161531
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I made arrangements to pay my bill and it was doing the holidays so I literally forgot about the arrangements.After, holidays I'm trying to get the bills paid and call customer service I really believe this how they are being trained I can't imagine a company so large...
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1.0
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Att Customer Care
#1160621
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My 5 yr old son had an Ipad from at&t he broke it at the begining of the billing period and I called to see about getting a new one.They didn't want to make any kind of deal for new one. I received my next months bill and I was charged overages on a broke Ipad of...
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1.0
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Att Customer Care
#1145699
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Worst experience with att customer service and att store sev

Hi, I was trying to move from tmobile to att and the process explained in online and store was differesnt and the calls are been transfering from one department to another department. The order has confirmed twice or thrice and without the notice of me and I am having all proofs of transcripts and emails.is their any way to go higher and complaint or consumer rights...
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Att Customer Care
#1145319
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ATT - AT&T - Left Hand Doesn't Know What The Right Hand is Doing!
ATT - AT&T - Left Hand Doesn't Know What The Right Hand is Doing!
ATT - AT&T - Left Hand Doesn't Know What The Right Hand is Doing!
Dear Kevin and Peggy, The left hand at AT&T doesn't know what the right hand is doing!For months now, AT&T has been sending me confirmation emails every time you pay your bill and when you change your password. I've asked AT&T to stop sending me emails with the last...
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Att Customer Care
#1143883
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Woodlands Blvd Flagstaff AZ " Avoid" Customer service "Straight out of 6th grade" Paid cash 46.52 at 5:27pm for prepaid account that is attached to our buy 1 get ripped off 700 phones acct.Anyways no immediate payment notice like usually does.Call store told I have to...
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1.9
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Att Customer Care
#1138171
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