Manufacturer: Att Category: Customer Care Clear all filters (187 of 187 reviews match)
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one year ago I connected at@t internet which was a promption for 25$. Last January the promotion was over and so I paid it for 52$for 2 months .last march I did call the at@t if it was any promotion available and they offer me higher speed which was 77$ but I was going...
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Att
#1035971
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I have been dealing with them for over a year on disputed charges with uverse.I put my service on hold for 2 months because the lady said i could do that while trying another service. At the 2 months i paid what i owed. Low and behold they say i owe them another $123...
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1.0
Att
#1033092
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I called to have connections made to new home (construction).I never told them to cancel and transfer my service. You can't transfer it to something that doesent even have cable ran to the house. I woke up today without service because they transferred it. Transferred...
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Anonymous

DZB How do they stay in business? They disconnected me in error 4 weeks ago and they cannot get it figured out. Have talked with 15 different idiots and still no resolution. I wou...

1.8
Att
#1033066
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Att Customer Care Review

#1036618
1.3
Sales rep makes false promises just to make you buy a new connection... then loyalty team comes in and says "we apologize for the wrong information " Pathetic and cheating business. If you guys can't keeep up your promise why do you even give them???
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Att Customer Care Review

#1001670
1.1
Switched to At&t expecting them to do as advertised and buy me out of my old sprint contract. Low and behold now after i switched now they r saying you pay the bill and we will eventually pay you back. At&t is a scam like all the others not caring about the customers. Hidden *** never told to you untill after the fact
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Att Customer Care Review

#983019
Terrible customer service on hold 15 mins just to ask simple question I pay over 200.00 a month time to go to someone who values my time finally got a rep alls I needed is to get user if for on line app on hold 10 mins more finally hung up
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Att Customer Care Review

#947724
1.0
AT&T Cellular Services, not good customer service, charges a client for another phone, when all you needed was software upgrade from vendor tech.
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My phone wouldn't charge.A T& T at mall said it was not fixable but I was eligible for an upgrade. Of course I would have to pay for new phone. I went over to Verizon store to do some comparison shopping. The worker got out a toothbrush and cleaned the place where...
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Att
#1031776
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We been Att customer for well over 20 yrs. and still are but their service has gone from bad to worse. We live in northwest Kansas in a rural area and Att was doing a internet trial the end of last year. We signed up for it because the internet around here is very slow...
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1.0
Att
#1029991
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I went to the local att store. They replaced the modem and sold me a samsung laptop. A month later I discovered they signed me up for an additional 2 years, and raised my monthly charges from 70 dollars to 105. I've called att about this a number of times. I've talked...
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1.9
Att
#1027628
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SINCE JAN I HAVE SPOKE TO 91 REPS AN BEEN ON THE PHONE UP TO 4 1/2 HOURS EVERY MONTH I HAVE TO CALL AT&T BECAUSE I WAS OVER CHARGED AFTER I CALLED SO MANY TIMES MY ACCT WAS RED FLAGGED REPS WOULD NOT GIVE THERE NAME I WAS DISCONNECTED SEVERAL TIMES OR W/OUT WARNING OR...
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Att
#1025665
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Terrible customer service.I have been entangled in their automated system for 1 hr and 30 mins still with no competent customer service rep. This service is not worth it. I suggest using a company that can assist your business and appreciates that your time is...
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1.0
Att
I didn't like
  • Endless maze of auto attendants with no end in sight
  • Fact that the customer care number is not accurate
  • Poor treatment
#1023626
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I have been dealing with a $600 AT&T dispute AT&T - for the boxes I returned in Mansfield in July!I've been dealing with this for almost two weeks, talked to multiple people. The AT&T lady i called today wouldn't even let me talk, basically told me she couldn't help...
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Att
#1020826
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Called 2 weeks in advance for install of internet in our new office that is in a building that already is wired for At&t fiber optics.We received confirmation, and even called evening before and the morning of install.....They never showed. Called a number that I...
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1.0
Att
#1012957
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