Product: Att Customer Care Clear all filters (0 of 314 reviews match)
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Att - AT&T Scammed me by Locking my fully paid phone
Att - AT&T Scammed me by Locking my fully paid phone
I bought an Iphone 8 from Best Buy. The phone was fully paid for upfront as I did not want to deal with any contracts. I used the AT&T's prepaid service on the phone for 3 months. There were no subsidies or any discounts from AT&T given. It was a flat rate prepaid...
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1.0
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Att Customer Care
I didn't like
  • Them scamming me
#1345447
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To Whom it may concerns, My name is Danny Wang, who recently signed up the services with ATT Direct TV on 7/30 after moved to new location. Of course, nice welcome services and greeting was given, and appointment was set up for 8/3 to install my Direct TV, Internet,...
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1.0
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Att Customer Care
I didn't like
  • Charges that werent explained
  • Being left on hold for long periods of time
  • That being taken care of is a ruse
#1322956
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Att - Poor customer service

Called AT&T for help in regaing power on my wireless. After a long 10 minute wait I finally was connected with service rep. Gave my phone number, account No and code to the rep who then disconnected the call.
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Att Customer Care
#1306296
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You have a employee name Shauna White (Office of the President)which is the most unprofessional, rude and degrading employee I've ever had to deal with. She talks down to customer and placed any blame on customers to cover AT&T/Direct TV. I've been with Direct TV over...
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Att Customer Care
#1283623
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AT&T changed my billing due date without my knowing and on top of that charged me more money saying they were doing a combined bill. Customer service was no real help on this. First call they told me there would be an investigation done and I would receive by mail an...
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Att Customer Care
#1259261
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I am using AT&T wireless service for more than 16 years and DirectTV for last 2 years. We had no issues with wireless until 2016. Since mid-2016 we started receiving incorrect charges and spent hours on the phone with customer service multiple times to resolve those...
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Att Customer Care
#1259177
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I've posted numerous complaints on their Facebook page. I did get a call a few months ago in which the rep said she would "look into the matter". The problem still exists, big time. I call the 800 number they gave me and I get one of two responses: either a message...
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4.0
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Att Customer Care
#1247448
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Att - Tried to get data removed from phones

They wont remove the data but then tried to sell me on another phone
1.0
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Att Customer Care
#1245164
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I've heard about how awful this carrier is but fell for the BS a very good deceiver and her posse at the Union Square Store presented to me and I waited for a year to get rid of them and now they claim that I have a 2 year contract when I didn't want to take that...
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Att Customer Care
#1244972
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Recently getting demands from AT%T to sign a 30 page Oath Terms of Service to access my email account. I have refused to sign this contract because it includes a clause requiring only Binding Arbitration, you must give up the right to bring a claim in court or in front...
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Att Customer Care
#1238369
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