Product: Att Customer Care Clear all filters (0 of 308 reviews match)
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I've posted numerous complaints on their Facebook page. I did get a call a few months ago in which the rep said she would "look into the matter". The problem still exists, big time. I call the 800 number they gave me and I get one of two responses: either a message...
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4.0
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Att Customer Care
#1247448
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ATT - Tried to get data removed from phones

They wont remove the data but then tried to sell me on another phone
1.0
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Att Customer Care
#1245164
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I've heard about how awful this carrier is but fell for the BS a very good deceiver and her posse at the Union Square Store presented to me and I waited for a year to get rid of them and now they claim that I have a 2 year contract when I didn't want to take that...
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Att Customer Care
#1244972
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Recently getting demands from AT%T to sign a 30 page Oath Terms of Service to access my email account. I have refused to sign this contract because it includes a clause requiring only Binding Arbitration, you must give up the right to bring a claim in court or in front...
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Att Customer Care
#1238369
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In November 2017 I contacted ATT and with a rep I set up an account for NEW internet services with their portable mobility internet hot spot box. I had no problem calling a phone number for ATT services which I googled on my phone. I reached someone right away. Since...
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1.0
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Att Customer Care
#1231099
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My daughter purchased a phone and returned it within one week because she was not authorized on my account to purchase the phone and alter the contract.They took the phone back and provided a receipt for the return. I was billed the entire $799, and told the company...
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Att Customer Care
#1220632
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AT&T MDU reps every month are on site at our apartment complex. They try to get residents to sign up for their services (tv, phone, wireless,). Spoke to one AT&T MDU rep (John Martinez) about just installing tv. Called him a few days later. He said over the phone he...
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Att Customer Care
#1217419
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I filed a complaint with the CPUC, which resulted in phone reps at ATT corporate offices in Dallas, TX offering me one month credit and a promise to follow up on the repair. I got the credit, but no follow up. ATT has a monopoly, so there is no competition for copper...
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2.3
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Att Customer Care
#1214429
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A year ago I used to have att internet service and even though I received a letter stating that I was to pay 26.00 p/m service for buying a new modem, the company kept billing me for 52.00 and when I call to complain they kept transferring to various "supervisor" that...
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2.5
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Att Customer Care
#1213708
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I cancelled a cell phone order march 3rd after spending almost 4 hours on the phone with customer service trying to change my order I never accepted terms and conditions for the phone lo and behold fed-ex delivered the phone your customer service sucks.......multiple...
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Att Customer Care
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  • Customer service
#1205779
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