Manufacturer: Att Category: Customer Care Clear all filters (148 of 148 reviews match)
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Terrible customer service.I have been entangled in their automated system for 1 hr and 30 mins still with no competent customer service rep. This service is not worth it. I suggest using a company that can assist your business and appreciates that your time is...
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1.0
Att
I didn't like
  • Poor treatment
  • Endless maze of auto attendants with no end in sight
  • Fact that the customer care number is not accurate
#1023626
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I called spoke with an manager Brenda Albar Badge # HMD5G72 with at&t in regards to unauthorized payment that was processed out of my account.I dont have no type of service with at&t. she stated she couldn't help me with this issue and that they cant cancel payment on...
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1.0
Att
#1012143
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AT&T is garbage.On every facet of the company except taking your hard earned money. I went into an AT&T store setup an auto pay home internet/tv account. Had an install date when i left the store. Payed them in advanced $125.00 off my CC. The day the tech was to come...
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1.0
Att
#1010715
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Att Customer Care Review

#1001670
1.1
Switched to At&t expecting them to do as advertised and buy me out of my old sprint contract. Low and behold now after i switched now they r saying you pay the bill and we will eventually pay you back. At&t is a scam like all the others not caring about the customers. Hidden *** never told to you untill after the fact
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Att Customer Care Review

#983019
Terrible customer service on hold 15 mins just to ask simple question I pay over 200.00 a month time to go to someone who values my time finally got a rep alls I needed is to get user if for on line app on hold 10 mins more finally hung up
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Att Customer Care Review

#947724
1.0
AT&T Cellular Services, not good customer service, charges a client for another phone, when all you needed was software upgrade from vendor tech.
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Att Customer Care Review

#947467
1.0
Literally the worst company ever. They promise one price when you sign up and then blast you with fees for everything. The worst customer service ive ever delt with. I cannot wait till February when i can free myself from this company and get a new internet provider.
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2 months of phone calls from direct tv , 8 times a day looking for a Kimberly, same first name sometimes different last name, after my cell phone provider did a reverse look up, it is in fact direct tv calling me, however they say they have no account with my phone...
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Anonymous

tara angel The above is my review, and as I suspected it is goofed up also, the comment section kept backing up and would not allow me to back up and remove the se that is attached to th...

Att
#1007515
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I am having *** with att. The techs on the phone or online get it wrong , now, about 75 percent of the time. I have to talk to 2 ,3 maybe 4 or more , or calls to get something resolved. These techs and sales or whatever , nowdays, know about , maybe 50 percent of what...
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3.3
Att
#1006781
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Att - AT&T UNSAFE EQUIPMENT SALES FRAUD
Att - AT&T UNSAFE EQUIPMENT SALES FRAUD
Att - AT&T UNSAFE EQUIPMENT SALES FRAUD
Have been trying to get AT&T to remove broken pole from en-front of house my for months Power company has removed thee lines Comcast has removed there lines.The only thing holding up this telephone pole is AT&T phone wire. Now I made changes to my services with AT&T...
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1.1
Att
I liked
  • One bill
I didn't like
  • Lied to make sale and keep me from leveing
#1005760
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I don't have a problim with paying my bill , but i do have a problim with un-honest reps that don't clearly inform you about all of what's to be done. I will probably never go back to att for home service unless they wright a formal appogily from there company, and...
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3.1
Att
#1005106
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Just tried to contact customercare@att.com, and it does not go through.Good tactic, let it look like they are actually interested in your problem but can't get through. Also, the chat line has been busy for 2 days. Lots of unhappy people?? Although I have sent a...
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1.3
Att
I didn't like
  • Lack of concern
#999682
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I am sooo mad!My mom is on a fixed income and AT&T is so expensive for an emergency line. They said I could apply to California Lifeline, which I did immediately. In the meantime I got a $148.00 bill! When I called to say the Lifeline hadn't come through, they said too...
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Att
#996688
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This company is a JOKE!I run a small business if I conducted consumer service like At&t and Direct TV I would be out of business. After spending a combined 8 hours on the phone with various folks, they scheduled my install for my 2nd home/vacation home from sat 8-12....
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1.2
Att
#995514
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