Product: Att Customer Care Clear all filters (273 of 273 reviews match)
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I had a stroke of bad experience of google and android and researched the complete opposite or as far away as i could get - that is what put me at apples door with buying its device and att as a new carrier for me. So now my consolidated last years experience with at...
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1.0
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Att Customer Care
#1132421
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AT&T win back center called my business to get back my business because I moved from them to Birch a few years back.I went ahead and sent up a service order with Nikki. I then received a call form Joseph who offered me a package 1 phone line, 50 Mbps internet for...
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1.0
Att
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Att Customer Care
I didn't like
  • Rude agents
  • Constantly changing prices
#1131777
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ATT@T's service is full of tricks!It is impossible to budget your service with ATT&T because the bill is never the same for Direct TV or Wireless service. No one answers your questions the same. I spend unnecessary amount of times on phone calls. I actually get sick...
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3.3
Att
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Att Customer Care
I didn't like
  • Mass confussion
#1127803
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Att - Customer svc

#1110557
30 minutes on hold then told waiting time is 5 minutes, AT&T may be the worst cust svc company in the USA. {{REDACTED}}
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Att - No Service yet

#1102477
Text from ATT saying outage had been repaired--still no service Snellville Ga 30078-- Why tell a lie!!!
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Att - Terrible service

#1086377
1.3
Details
Told service person would be there between 8-12. No show called and they said they would be there next day. Again no show. This happened for 3 days. Now they tell me they don't know when they can fix my issue (no phone service or internet) it has been two weeks without it already. What the heck is going on????
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Customer service
Diversity of Products or Services
Product or Service Quality
Reliability

Att - Poor customer service

#1080277
Spoke with 39 people. No help every excuse. It is a scam
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Work order # 358195361343.LOOK IT UP. I live in south Florida, hurricane country, and I am not referring to the University of Miami football team. I wanted to change back to a hard-wired landline. I thought that I already had a hard-wired phone but unbeknownst to me...
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2.0
Att
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Att Customer Care
I liked
  • Fios
#1116309
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This all started in July 2017 when I opened my AT&T phone and cable bill I usually pay around 180.00 per month This bill was 244.73 I called AT&T right away and was told I purchased movies on the tv This never happened I was also told by the lady she has been receiving...
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1.0
Att
Product
Att Customer Care
I didn't like
  • You people lie and play games
#1115422
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I have been with ATT for 12 years at least and I talked my husband into going with ATT before we were married. He should come to att because of the fact that TMOBILE was so horrible to deal with on a monthly basis. We have been promised and lied to so many times that I...
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Att
Product
Att Customer Care
#1113257
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They never gave me a problem and always worked with me. i wish i could get them were i live now. considering moving when my lease is up just to get a better provider. when factor in the service provider when i move to another location with out a doubt. will never move to a location were att...
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1.1
Att
Product
Att Customer Care
#1109902
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AT&T is the worst company I have ever dealt with for billing, customer service and tech support..They sale you something over phone and then your bill doesn't reflect what was promised.You ask for manager to call back and no return call. You put in case files and no...
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1.0
Att
Product
Att Customer Care
I liked
  • Introductory price
I didn't like
  • Customer service
  • Unethical business practices
#1108064
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This is the worst company i have ever dealt with.they installed my tv service in May and when they did the installer damaged my tv. it is now Sept and still they have done nothing but lie to me over and over for months. promises to call me back, to have a supervisor do...
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1.0
Att
Product
Att Customer Care
#1100958
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Asked to have phone line disconnected almost 2 years ago and found out they have been billing me the entire time.The folks at the store said they were sorry but they couldn't disconnect so i called customer care (what a joke). They got it disconnected but even though...
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3.1
Product
Att Customer Care
#1100824
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