0 comments
Not resolved

I have been dealing with a $600 AT&T dispute AT&T - for the boxes I returned in Mansfield in July!I've been dealing with this for almost two weeks, talked to multiple people.

The AT&T lady i called today wouldn't even let me talk, basically told me she couldn't help me. I had the gracious Mansfield UPS manager on the line who heard it all. AT&T lady was rude & disrespectful!I have the paperwork & receipt but AT&T says they need a tracking # but there system changed mid year & UPS doesn't use tracking #s anymore. Extortion!

I'm canceling my phone service with AT&T. Today I spent another 75 minutes being transferred by 6 AT&T people after receiving a voicemail message to call them back about my dispute.

They left no number or last name.I'm sickened by the lack of service & shopping for a new provider.

Review #1020826 is a subjective opinion of a user.

PRODUCT OR SERVICE Att Customer Care
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / Not specified
Preferred solution Not specified

Had an Experience with Att?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"I was switched over from AT&T DSL to Uverse 24 Meg in August of 2014, well during the switch over I was without internet service for a week I do..." Read more
"Have been trying to get AT&T to remove broken pole from en-front of house my for months Power company has removed thee lines Comcast has removed there lines. The only..." Read more
"I had also had a bad experience with AT&T U-verse internet..... I had signed up for new internet service at my house. The advertised speed was 75 Mbps for $35 for..." Read more
"I dropped Att as a service provider last year because of many of the complaints others have. Random dead end phone numbers, horrible oversees customer service, bad pricing in..." Read more
"AutoTopsDirect Mazda miata convertible top is Junk Miata replacement tops are a FIRE HAZARD. Refused warranty service for faulty rear defroster solder. Smoke, melted vinyl and shattered window. Lloyd (their..." Read more
"Hi.. Guys This is Pinky Panday. I got my house shift by Agarwal Packers and Movers. And These guys have done it very carefully and safely. And They have done..." Read more
"Don't waste your money ! I ordered a jacket and had to return it due to a fault. I received a replacement but this was about 4 sizes too big,..." Read more
"My bank recently switched us all to a new credit card with cash back rewards. I approved a $50.00 statement credit and according to the Augeo Affinity Marketing site, the..." Read more