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I called to have connections made to new home (construction).I never told them to cancel and transfer my service.

Related: Att - Poor costomer service ....

You can't transfer it to something that doesent even have cable ran to the house. I woke up today without service because they transferred it. Transferred to what idiots. They is no cable because the tech never came.

They refused to turn it back on without a credit check. I told them I can't because I am having a closing soon. The bank said no credit checks. They don't care.The manager said no.

So I cancelled everything which didn't mean much because they took it all away the night before anyway.*** they are ***.

Review #1033066 is a subjective opinion of a user.

1.8
Exchange, Refund and Cancellation Policy
Customer service
Price Affordability
Reliability
Value for money
Website
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Discounts and Special Offers
Advertised vs Delivered
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Product or Service Quality
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PRODUCT OR SERVICE Att Customer Care
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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DZB

How do they stay in business?They disconnected me in error 4 weeks ago and they cannot get it figured out.

Have talked with 15 different idiots and still no resolution.

I would use another provider but ATT is the only one available in my area.Good grief, they have to be the worst company to deal with!

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