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Product or Service Quality

I have been dealing with them for over a year on disputed charges with uverse. I put my service on hold for 2 months because the lady said i could do that while trying another service.

At the 2 months i paid what i owed. Low and behold they say i owe them another $123 for services after that time! I cant count how many times i have tried to get this resolved. They say someone will call me but they never do.

Now they have sent me to collections. This is total bull. I cant believe the rotten customer service they have!

Never following thru! I would be fired if i did that!

Review about: Att Customer Care.

Reason of review: Problems with payment.

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