Product: Att Deal Clear all filters (82 of 82 reviews match)
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ATT - Reward promotion Scam

ATT - Reward promotion Scam
Upon sign up in January, the site stated I would receive $150 in Visa rewards...I go in today to claim it, and it states I'll receive $50!! I've had at&t before and didnt have this issue.
2.3
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Reliability
Style and Design
Value for money
Website
Product
Att Deal
#1184927
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I tried to sign up for it, like the website even says and they say, "Not available you are a new customer" So I call the store, they tell me I might be a SCAMMER?? So I can't have the agreement! I am 62 with perfect credit, they lied and call ME a scammer. They Promised $300 in Visa cards for leaving Verizon, I bet I don't get those either! Now I have to find another phone to go on vacation or pay $2.99 a minute for our 10 day trip?? GET A CHEAP PREPAID ACCOUNT, ATT...
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1.8
Product
Att Deal
I liked
  • Great promises
I didn't like
  • Lies
#1181025
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In December 2017 I was informed of a special Direct TV was having.I called and received a discount of $10 off per month for 12 months. While on this phone call I was told I could get their unlimited data plan for $5 less per month than I was currently paying. I was...
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1.8
Product
Att Deal
#1180534
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Att customers service rep told me my bill would be 89.00 per month I received a bill for 137.00. I was promised several times a written explanation of why I was lied to on 4 different calls to att. I never received this email I was promised. Att represntatives are...
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Anonymous
Anonymous

Same happened to me, then they claimed this deal "never existed"!!! I would get a different answer every person I talked to, a different balance I owed, they added things to m...

Product
Att Deal
I liked
  • Wish i could find something nice to say
I didn't like
  • Customer service and billing
#1177524
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We were tired of fighting with Comcast over billing, so we jumped on an add for Internet and tv for $55 a month, for two years with att/DTV. Their sales person was sure that we qualified, and set up installation. Nov 8 they install, and a few weeks later I get a bill...
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1.4
Product
Att Deal
#1167386
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ATT - AT&T switch program is a scam

They say they will pay off your phone and lease. I uploaded my paperwork and because it is not phrased the exact way they prefer they say my paperwork is invalid. It clearly shows that the cost is for the phone but because it doesn't say EIP it is invalid. AT&T is a sheisty as everyone says.
1.6
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Website
Product
Att Deal
#1161879
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I signed up with ATT on 04/11/2017 for wireless service for 4 phones. These phones were purchased from them as well. ATT was running a promotion of buy one phone and get one free for smart phones. I got 2 iPhone 7 and 2samsung SMG 930A. I was told that I would pay...
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Product
Att Deal
#1135881
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First we did not receive internet speed as promised, then the $200 gift card was also a lie, we never received it. I called about it 3 months latter and ATT told me I should have called before the promotion had expired. ATT never told me to call to receive my gift...
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Product
Att Deal
I liked
  • Price
  • Products
  • Coverage areas
I didn't like
  • Discounts and special offers
  • Realiability
  • Poor customer service
#1097207
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When I agreed with a new contract with AT&T/Direct TV home service, the technician said that I would receive a $200.00 gift card.Never received the card, when I called I was told that there is a 3 month expiration period. I have all my emails from AT&T and there is no...
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2.0
Product
Att Deal
I liked
  • Service area
I didn't like
  • Fraudulent information
#1092305
Reply to reviews

I ordered ATT internet service and direct tv. I was asked if I wanted three lap tops for 99 cents each. I asked if there would be any other charges and the ATT representative said, "no". I then received an ATT bill for the service on the tablets. I called and waited on...
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Product
Att Deal
I didn't like
  • Customer service and lieing tactics
#1089208
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