Product: Att Deal Clear all filters (92 of 92 reviews match)
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1.0
Details
In March of 2018 we went to Best buy and switch from Sprint to AT&T. We switched because we were given a price of $257 for 5 phones and a credit of $15 a month on our DirecTV bill. We never received the DirectTV discount and our phone bill is $330. When I went back to...
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Review
#1461353 Review #1461353 is a subjective opinion of poster.
Service
Att Deal

ATT - Sign up rewards scam

2.5
Details
When I signed up for service was promised $300 in visa rewards. December received $100 visa. I called it inquire about remaining $200 and was told they are sent in increments. Called Jan 30, to inquire and was told there is no notation of $300 so I won’t be getting any more. Even though I have dates and names of these “promised” rewards. Scam
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Review
#1460364 Review #1460364 is a subjective opinion of poster.
Service
Att Deal
Cons
  • Att scam promotions to get you to sign up
Reason of review
Pricing issue
Loss
$200
Preferred solution
Deliver product or service ordered
02 tv; $45internet) DID NOT provide any credit! I 've had numerous calls with Centurylink, att, and Direct tv that Have left me "holding"! I do not wish cancelled our Direct Tv ! We have recently up-graded the service. The $600 offered via CenturyLinks rep in May was...
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1 comment
Anonymous
#1590750

I'm still waiting for 300 Visa card since March everytime they say it's in the mail.total scam

Review
#1364833 Review #1364833 is a subjective opinion of poster.
Service
Att Deal
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund
Att offers credits of each month for terms of 6-12 months in amounts from $5 to $35. They will set it up tell you what your next bill will be and say thank you for your business. When the bill comes, there is no promotional credit. And they have added a warranty...
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Review
#1322331 Review #1322331 is a subjective opinion of poster.
Service
Att Deal
Reason of review
Not as described/ advertised

Update by user Aug 08, 2018

Received my AT&T bill a couple of weeks ago. While the phone is not listed on the bill, they are trying to slip the charges the phone I returned to the Riverside CA store (6/18/18) as past due charges. In the call I made a month ago they said the issue was "still under...

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Review
#1289121 Review #1289121 is a subjective opinion of poster.
Service
Att Deal
Reason of review
Poor customer service
Loss
$403
Preferred solution
Let the company propose a solution
Tags
  • Dishonestatt
1.0
Details
00 we went to the ATT store in Bel Air, MD and purchased the two phones. We wished to pay the total amount but were told they had to do a one month billing and then we would be told how to pay it off, It is now June 2018 and we have been paying $60 extra per month and...
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Review
#1276269 Review #1276269 is a subjective opinion of poster.
Service
Att Deal
Cons
  • Bait and switch
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Deliver product or service ordered
Tags
  • 2 Iphones For 800
1.2
Details
Up graded Direct TV and an AT&T rep showed up in the drive.Promotional package-buy one phone get two FREE, pay for old T Mobile equipment, free HBO for life and 25.00 per month discount on Direct TV. Three month later and nothing has happened. No old equipment payment,...
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1 comment
Anonymous
#1450192

I am going though the same thing right now. They never paid me for my old contract now it is going to collections and it has been 10 weeks.

the rep told me today they are sending me $1,221.00 worth of gift cards.

My total due to my previous provider is $2,159.00! I was only with the previous provider for 2 weeks before they convinced me what a great deal it was to switch to them!

Review
#1210968 Review #1210968 is a subjective opinion of poster.
Service
Att Deal
Reason of review
Poor customer service
Loss
$350
Preferred solution
Deliver product or service ordered
1.0
Details
We had dish network loved it Wife gets a call from at&t they offered to buy out the dishnet contract and reduce the bill from 70. Month to 39. A month she did it that a good deal. Right? Not even close they did send the money to buy us out of the dish contract but our...
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Review
#1205225 Review #1205225 is a subjective opinion of poster.
Service
Att Deal
Reason of review
Not as described/ advertised

ATT - Reward promotion Scam

2.3
Details
ATT - Reward promotion Scam
Upon sign up in January, the site stated I would receive $150 in Visa rewards...I go in today to claim it, and it states I'll receive $50!! I've had at&t before and didnt have this issue.
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Review
#1184927 Review #1184927 is a subjective opinion of poster.
Service
Att Deal
Reason of review
Not as described/ advertised
1.8
Details
I tried to sign up for it, like the website even says and they say, "Not available you are a new customer" So I call the store, they tell me I might be a SCAMMER?? So I can't have the agreement! I am 62 with perfect credit, they lied and call ME a scammer. They Promised $300 in Visa cards for leaving Verizon, I bet I don't get those either! Now I have to find another phone to go on vacation or pay $2.99 a minute for our 10 day trip?? GET A CHEAP PREPAID ACCOUNT, ATT...
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Review
#1181025 Review #1181025 is a subjective opinion of poster.
Service
Att Deal
Pros
  • Great promises
Cons
  • Lies
Reason of review
Not as described/ advertised
Loss
$300
Preferred solution
Deliver product or service ordered
Tags
  • Att Quality Control