I have been a customer for 10 years or better. I updated my daughters phone over a month ago and noticed one of my discounts on my family plan had disappeared.
I didn't change my plan and never had been penalized for getting a reduced phone rate under a 2 year contract. THAT HAS ALL CHANGED!. Now if you get a new phone under a 2 year contract you will lose the discount for that number. They are trying to force people to pay the phones out per month so they get more money so either way you are screwed.
Goodbye and good riddance! Prefer a company that is not out to screw the loyal customers that have been with them forever.
Reason of review: Pricing issue.
Monetary Loss: $50.
Preferred solution: Price reduction.