I have been a customer for 10 years or better. I updated my daughters phone over a month ago and noticed one of my discounts on my family plan had disappeared.
I didn't change my plan and never had been penalized for getting a reduced phone rate under a 2 year contract. THAT HAS ALL CHANGED!. Now if you get a new phone under a 2 year contract you will lose the discount for that number. They are trying to force people to pay the phones out per month so they get more money so either way you are screwed.
Goodbye and good riddance! Prefer a company that is not out to screw the loyal customers that have been with them forever.
This person wrote the review because of pricing issue of att cell phone service from Att. Reviewer claimed that he or she lost $50 and wants Att to issue a partial refund.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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