Manufacturer: Att Category: Phone Services Clear all filters (14 of 14 reviews match)
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For 12 years I have contacted ATT in an attempt to get High Speed Internet service at my residence. I live in a semi rural area on a one mile street which service is available on both ends. Each time I contacted ATT they stated that there is not enough ports available...
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Anonymous

Anonymous Oh geez, you're the same bombastic fool who posted a semi-coherent rant about Charter. If you didn't check into service avails before you bought the house, it's on you.

offconsumerpissed

offconsumerpissed "Now if I was somebody of importance, Gov. official, Police officer, Fireman, ect. I would have service."Possibly true. But, you are just a whiny runt that apparently has noth...

1.0
Att
I didn't like
  • Poor service
#1002663
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I was three days late with my payment and they cut off my home phone service with no warning. Then they demanded a 50 dollar fee to turn it back on - even though my wife had been a customer for 15 years and I also had cellphone service with them as well has home phone...
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1.0
Att
#997022
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Att failed to give me the option to have a private line and failed to tell me my number would be sold to tele marketers. My phone rang off the hook with them. Called att and got a private line. It's now been 15 hours and many phone calls later and my phone has still...
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Att
#973520
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Att Home Phone Service Review

#916456
1.0
I was told when I called at&t my contract was up a month earlier than it actually was.,so I ended up terminating a month before my contract was actually up Got a bill from them and they are charging me $210.00 for early termination, my bill is normally $115.00 a month but instead of using thst dollar amount for early termination they charged $105.00 per phone. What a rip off.
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12-13 Technicians have ben to my house and I still don't have a landline that has worked for a full day since September 30, 2016. Was supposed to be hooked up and done on September 16, 2016 but didn't get don and the "NEXT" available appointment was September 30,2016....
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1.0
I liked
  • Nothng
I didn't like
  • Long customer service waits
  • Treated like dirt after so much loyalty
#951902
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Had ATT for over ten years. I could not get U-VERSE because they needed to make holes through a brick wall and I lived in a condo. However, they continued to call me and make relentless offers for VOIP instead of the landline that I had. I never gave in to any of...
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1.0
I didn't like
  • How dishonest they are
  • Every single thing
#881248
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I had ATT service briefly and yet the entire time it was such confusing and unprofessional interaction. Each month my bill was a different amount even though I rarely used the phone. No two agents had the same explanation for this, and it lead me to believe even their...
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1.2
I didn't like
  • Lack of knowledge for their own billing breakdown
#853536
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AT&T has very sneaking billing schemes.They'll promise you one price then if you call back, say the agent was not authorized to offer you that price and that they didn't put it in the system. If you persist, they will find it. When you get your bill and call to...
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1.0
I didn't like
  • Manipulative and disrespectful agent
#846672
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on Mar 3 2016, I ordered an ATT landline and was told the work would be completed in 5 days including a number port.2 weeks later we find out that ATT needs to verify information by third party to complete the work. The only way I found this out was that I logged on to...
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4.3
I didn't like
  • Way they handled numbers ported to another carrier
  • No return phone calls
  • Long waiting periods
#811802
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I paid my bill, have cancelled check and can't get anyone to talk or credit it to my account.I have been on holding on the customer service phone line (800-288-2020) for 20 minutes. I tried the online chat and it was no help.The rep just kept telling me to pay my bill....
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I didn't like
  • Incompetency and training of customer service staff
  • Unable to credit payment correctly
#791865
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YOU WILL NOT BELIEVE THIS BUT ATT AFTER 4 DAYS USING A NEW # .ATT GAVE THAT # BACK TO A LITTLE OLD LADY THAT HAD THE # FOR 40 + YRS. BUT THEY DID NOT CALL ME JUST STOPPED THE HOME PHONE. SOMEONE IS TO CALL MY WIFE AND GET ME A PHONE # AGAIN... BUT IM NOT HOLDING MY...
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I didn't like
  • Promise one thing and do another
  • Lack of concern
  • Being given wrong information
#780615
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