Product: Att Home Phone Service Clear all filters (16 of 16 reviews match)
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I paid my bill, have cancelled check and can't get anyone to talk or credit it to my account.I have been on holding on the customer service phone line (800-288-2020) for 20 minutes. I tried the online chat and it was no help.The rep just kept telling me to pay my bill....
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Product
Att Home Phone Service
I didn't like
  • Incompetency and training of customer service staff
  • Unable to credit payment correctly
#791865
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YOU WILL NOT BELIEVE THIS BUT ATT AFTER 4 DAYS USING A NEW # .ATT GAVE THAT # BACK TO A LITTLE OLD LADY THAT HAD THE # FOR 40 + YRS. BUT THEY DID NOT CALL ME JUST STOPPED THE HOME PHONE. SOMEONE IS TO CALL MY WIFE AND GET ME A PHONE # AGAIN... BUT IM NOT HOLDING MY...
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Att West Monroe, Michigan
Product
Att Home Phone Service
I didn't like
  • Promise one thing and do another
  • That att shut off my phone
  • Incompetency and training of customer service staff
#780615
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I have had ongoing issues with my phone service and find that they are not only hard to get but when you do get them and get an appointment scheduled they rarely keep the appointment.They always have the same reason, we're under an emergency and don't have to keep...
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1.5
Product
Att Home Phone Service
#776076
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AT&T customer service has become one of the worst service I have.They cannot make lasting repairs to their phone lines/systems on their end and at substations, every time I call customer service it takes 20 to 30 minutes to reach a live person, they hang up or...
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Anonymous
Anonymous

give a try to Live Chat

Product
Att Home Phone Service
#756720
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There was so much static on my home phones, I could not hear nor could anyone hear me.I called AT&T a number of times. They would check the line while I was on hold...and said the trouble was inside of my home. And if they had to come inside to do the repair, there...
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1.0
Product
Att Home Phone Service
I liked
  • People are friendly for the most part
  • Installation technician
I didn't like
  • Lies
#692728
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