Product: Att Installation Clear all filters (101 of 101 reviews match)
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I have been with ATT for many years...between my fiance and I we have 4 homes with home phone, internet and Direct TV from ATT. We also have all of the many cell phones we pay for for business/family with them. I can not tell you how many hours we have spent on the...
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1.0
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Att Installation
#1210196
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I am a professional in the customer service industry and have been for 15 years.This is the worst customer service experience I have ever seen or experienced. My husband and I moved to an area that unfortunately for us, AT&T is the only internet service for our area....
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1.0
Leicester, North Carolina
Product
Att Installation
#1083538
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We just moved into a new house and thought we would try att uverse since you can now get internet and security with them as well. NIGHTMARE! Spent 3 hours on the phone talking to somebody who "set up" our account. Got confirmation email so we thought it was good to go.
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Anonymous
Smitski

My sympathy.But if this is "hands down the absolute worst" ... you haven't lived very long ....

1.0
Product
Att Installation
#1073947
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Att Installation Review

First bill arrived with $99. Charge for Free installation.
2.0
Details
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Discounts and Special Offers
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Product
Att Installation
#1012517
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Beware of deceptive fast talking installers who will say one thing and never back their promises!A camera was installed at my residence with promise of being replaced with and updated version only to be left as is because their supervisor said it was working and could...
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1.2
Product
Att Installation
I liked
  • Telephone service
I didn't like
  • Deception
  • Not following thru on
  • Refund practices
#935132
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We set up an appointment a week ago (july 23rd) for that saturday to have them come out and reinstall our service in our new home.Called twice to confirm and they stated the same date. Saturday (July 30th) rolls around and the technician scheduled was nowhere to be...
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2.3
Product
Att Installation
#892806
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today, ATT personnel dug up in my yard with a small bulldozer. I told them that there was a sprinkling system in place, but they did a terrible job of digging, ruining the sod in the lawn, and they left even though I was available to check the system while they were...
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1.9
Product
Att Installation
I didn't like
  • Very poor customer service and availability
#853731
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8 days of being lied to by AT&T now, and no end in sight. They were supposed to install our UVerse internet on 3/26, and AFAIK, have only been here once, as scheduled. The first person blew off the appointment, saying we weren't home, when we were. Later that day, the...
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2.0
Oak Cliff Place, Texas
Product
Att Installation
#822400
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Horrible service, your placed on hold forever, no one seems to know what the problem is and the tech even complained about their own company. Training is an issue, and billing is horrible. I am dropping service! 3days with no service because they screwed up and I had...
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1.0
Product
Att Installation
I didn't like
  • Incessent hold times
  • How dishonest they are
  • Poor costumer service
#806129
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AT&T techs came to my home on Friday, February 12, 2016 to install Uverse; one tech worked inside and one outside. All they had left was to connect the cable through the conduit directly across the street and activate which they said would take another 20 minutes;...
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1.0
Product
Att Installation
#800056
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