Manufacturer: Att Category: Installation Clear all filters (76 of 76 reviews match)
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Beware of deceptive fast talking installers who will say one thing and never back their promises!A camera was installed at my residence with promise of being replaced with and updated version only to be left as is because their supervisor said it was working and could...
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1.2
I liked
  • Telephone service
I didn't like
  • Deception
  • Refund practices
  • Not treating customers fairly
#935132
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We set up an appointment a week ago (july 23rd) for that saturday to have them come out and reinstall our service in our new home.Called twice to confirm and they stated the same date. Saturday (July 30th) rolls around and the technician scheduled was nowhere to be...
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today, ATT personnel dug up in my yard with a small bulldozer. I told them that there was a sprinkling system in place, but they did a terrible job of digging, ruining the sod in the lawn, and they left even though I was available to check the system while they were...
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1.9
I didn't like
  • Very poor customer service and availability
#853731
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Att Installation Review

#1012517
2.0
First bill arrived with $99. Charge for Free installation.
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Att Installation Review

#747258
Had an AT&T crew show up at 34th and Clinton in Berwynn they knock over my planter Kick all of my plants in the way that I planted on the corner it *** me off that they didn't come knock on my door to tell me they just destroyed my corner and then laugh about it I got it all on video How they just trample over everything there that I planted
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Att Installation Review

#648990
I called Att to connect service.they gave me a date of 6-4 - 15 between 2 &4 tech came told me he had a different address would get new ticket be here next no show called back got big apology gave me $50 credit set date 6-11-15. No show called back still got wrong address no record of $50 credit and give me new date . Pissed missed two day work waiting Mike Walker 3645 Canyonland Dr 70814
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Att Installation Review

#648486
1.8
THEY HAVE RESCHEDULED MY INSTALLATION OVER 5 TIMES IN ONE WEEK. NEVER SHOWING UP CALLING OR ANYTHING. ANDROID I JUST TRYING TO GET IT TRANSFERED
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8 days of being lied to by AT&T now, and no end in sight. They were supposed to install our UVerse internet on 3/26, and AFAIK, have only been here once, as scheduled. The first person blew off the appointment, saying we weren't home, when we were. Later that day, the...
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Horrible service, your placed on hold forever, no one seems to know what the problem is and the tech even complained about their own company. Training is an issue, and billing is horrible. I am dropping service! 3days with no service because they screwed up and I had...
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1.0
I didn't like
  • Incessent hold times
  • How dishonest they are
  • Poor costumer service
#806129
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AT&T techs came to my home on Friday, February 12, 2016 to install Uverse; one tech worked inside and one outside. All they had left was to connect the cable through the conduit directly across the street and activate which they said would take another 20 minutes;...
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1.0
I liked
  • Will def not recommend based on your customer service
#800056
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I have been a customer with AT&T for 30+ years and I’m disgusted by what has happened. My iPhone wasn’t staying charged and I was going to be traveling for almost a week, which obviously made me very nervous. I stopped at the AT&T store, located at 3314 University...
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A couple of months ago, I went to AT&T as I was thinking about going back to AT&T regarding my wireless phone. I had them previously and I was always happy with them. I saw that they were now involved with DirectTV so I inquired about it. The gentleman told me that...
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1.2
I liked
  • Quite disappointing
I didn't like
  • Very rude and careless
  • Dealing with att
  • Service or lies
#772410
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Beware... we have a business account and have to go over the bill with a fine toothed comb thanks to the fact that AT&&T adds unauthorized charges to your account! And, trying to get in touch with what is supposed to be their billing dept is, in reality, a 3rd party...
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I had ordered a new line on December 31st for an address in Missouri state surprisingly the shipment started on January 3th and that to, to an address in California I tried calling FedEx which said that the responsibility iof changing the address on the shipment is not...
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I didn't like
  • Being charged for things that i had no control over
  • Promises they do not honor
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