Product: Att Installation Clear all filters (0 of 106 reviews match)
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New slogan for ATT: “Damaging your world”
New slogan for ATT: “Damaging your world”
New slogan for ATT: “Damaging your world”
Not long ago ATT dug up my yard to put in their new “GIGA” lines. ATT hired a disreputable local Kansas City company called “Lantel” www.lantelkc.com to do the digging. During the digging, Lantel smashed a major water pipe in my yard. The careless digging caused...
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Anonymous
Anonymous

So you placed over 30 telephone calls ? At what point, if any, did you realize that your method was ineffective ? Damage claims must be placed in writing and served via Certif...

3.8
Product
Att Installation
#1372490
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Been on the phone with AT&T for an hour and a half trying to get them to bury a cable they left in my front yard and across my driveway 4 months ago. I've been hung up on once, transferred to a non working number. The agent refused to transfer me a supervisor 3 times...
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1.5
Product
Att Installation
I liked
  • Speed of internet
I didn't like
  • Leaving a safety hazard in my yard for 4 months
#1347132
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att is a fraud company they told me one thing in contract and doing another thing , they r charging me a lot than the contract. please dont use att . please please, they have told me they will carge 5- dollars every month with free installation, but the r charging...
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Product
Att Installation
I didn't like
  • Dont lke
#1338003
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I have been with ATT for many years...between my fiance and I we have 4 homes with home phone, internet and Direct TV from ATT. We also have all of the many cell phones we pay for for business/family with them. I can not tell you how many hours we have spent on the...
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1.0
Product
Att Installation
#1210196
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Moved. Billed me for a land line I did not have. Said I had to wait 2 mos. to have internet connected. Directtv was “hooked up”; 2 appts 1 week apart, still doesn’t connect properly. Want me to return equipment I gave to the tech. Oh, and there is more. I have never in...
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1.0
Product
Att Installation
#1154244
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After a technician drilled one hole to drop a wire, my home is left with partial power, damaged appliances and electronics and myself to pay for it all. The electric company stated we needed to go after AT&T.... Which I ended up doing.. Since the technicians boss...
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2.9
Product
Att Installation
#1122192
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I am a professional in the customer service industry and have been for 15 years.This is the worst customer service experience I have ever seen or experienced. My husband and I moved to an area that unfortunately for us, AT&T is the only internet service for our area....
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1.0
Leicester, North Carolina
Product
Att Installation
#1083538
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We just moved into a new house and thought we would try att uverse since you can now get internet and security with them as well. NIGHTMARE! Spent 3 hours on the phone talking to somebody who "set up" our account. Got confirmation email so we thought it was good to go.
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Anonymous
Smitski

My sympathy.But if this is "hands down the absolute worst" ... you haven't lived very long ....

1.0
Product
Att Installation
#1073947
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Att Installation Review

First bill arrived with $99. Charge for Free installation.
2.0
Details
Billing Practices
Discounts and Special Offers
Product or Service Quality
Reliability
Product
Att Installation
#1012517
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Beware of deceptive fast talking installers who will say one thing and never back their promises!A camera was installed at my residence with promise of being replaced with and updated version only to be left as is because their supervisor said it was working and could...
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1.2
Product
Att Installation
I liked
  • Telephone service
I didn't like
  • Deception
  • Refund practices
  • Not treating customers fairly
#935132
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